We can not begin to express our sincere gratitude for Krystal and staff at Essentials (Niagara…read moreFalls). Dealing with the most difficult of situations for our family was made so much easier. The amount of detail, respect, consideration and kindness we experienced was truly exceptional. We would not have been able to navigate any part of our loss without them. Our family was made to feel like family and communicated with every step of the way. Even at graveside every detail was handled. Truly amazing.

The staff at Essential Cremations were wonderful. They were able to provide the services we needed…read moreand more. Our loved one was treated with the utmost respect and we felt extremely comfortable. Small, peaceful and beautiful setting for family to gather. Would highly recommend. Our thanks to Essential Cremations staff. MacLachlan & Tonkens family

Otto Redanz was highly recommended to me by a friend. After meeting Michael, there wasn't a doubt…read morein my mind that this was the best place to host my father's funeral service. The family was welcoming, sympathetic and professional. Michael was thorough and informative, he made sure I understood every aspect of the process and helped me make some hard decisions. It was a burden off my grieving shoulders. The service itself was beautiful. Michael and Laura were attentive to our every need, as well as monitored the flow of guests coming and going (service was held during the covid pandemic), and had the chapel staged to showcase some of my father's photographs and belongings. The best part - they set up a virtual stream so that family and friends unable to physically attend were still able to watch the service from home... this detail really made all the difference. I am forever grateful to Michael Goodlander and his family for their ability to create such a peaceful and reminiscent space. I encourage those looking for funeral homes to strongly consider hosting at Otto Redanz, you will be met with high quality service from beginning to end, guaranteed.

Laura and Michael did an above and beyond job with my father's passing. We thank them greatly.read more

Thank you Andy for taking care of my Dad who passed away one month ago. This was unexpected and…read morearrangements weren't made ahead of time. This was our immediate family's first time dealing with making arrangements and we're glad we chose Prudden & Kandt. Andy was very professional, kind, reliable and efficient. We couldn't have been more satisfied with the quality of service we received, so much so that my Mom wants the same for when she passes; a huge compliment to Andy. Thank you for providing superior service when we had no idea where to turn or where to begin.

A huge thank you to the staff at Prudden and Kandt. We recently used all of their services for my…read moregrandmother who passed away at the age of 97. Our main point of contact was Andy, who was courteous, timely, and professional. My grandmother looked absolutely beautiful and even years younger, with all the details we had requested carried out exactly to our wishes. On the day of the viewing, the staff was nowhere in sight, which left us free to spend all our time with our loved ones. We appreciated the fact that they were still behind-the-scenes. The funeral home was comfortable and clean, with plenty of space for our guests. I'm very glad we chose Prudden and Kandt. Thank you again!

installed wrong engraving and no resolution after 5 months, still waiting for responseread more

purchased a head stone when my wife passed away about 5 years ago. Never really new much about them…read moreSo now 5 years later it is very bad. And you can t even read what it said on the stone Very poor quality stone at a very high price. Called the store. And they want me to pay to fix it So much for customer service I guess once they got your money. They don t care to no you So be aware before you buy and shop around before you pay Your suppose to do this once and last a life time with no issues. Haha lol. Not with this company so be a smart shopper. And invest your money wisely I was taken advantage of at a very bad time in life when your burying a loved one. Even in death there are companies who take advantage of people This is supposed to be to be your workmanship of your company