Blessings, Ms. Patty's Cleaning Services has been a mighty blessing! I have used Ms. Patty's services on 3 different occasions. Very professional services cleaning out my Aunt's hoarders house. I could not have done this without her help! Always on time and Great communication with keeping on top of everything!!! I definitely recommend Patty's Cleaning Services for all your needs!!! Ms. Patty is more like family now!!! Peace and Blessings read more

Patty's Cleaning Services has always been a great asset to our office cleaning needs, with great pride and professionalism in their work and willingness to do the unexpected. Greatly appreciate their customer service and I'm sure you will too. read more

Let me start by saying that I am genuinely sad to leave a one star review for a locally owned company. I have never ever ever left a review like this before, but I cannot understate how hurt I was by this situation. We received a personal recommendation for Patty's services and heard amazing things about her attention to detail. That is unfortunately not the level of service that we received. We hired Patty to perform a full move out clean of our home. This was not only communicated when we booked the service online, but when my husband met Patty at the house the morning of the clean, it was confirmed verbally that this was a full move out clean (versus "residential"). Patty even went as far to tell my husband she was glad it was a move out because it is easier to clean without furniture in the way, that she would be spending around 2-3 hours cleaning, and that the house was going to look "completely different" when she was finished. My husband left the house to go to work and asked Patty to call me for an inspection once she was through. Patty began her work around 8:30am and called me at 10:01am to tell me that she was finished. I left in the middle of my work morning to inspect the house. What I found was nothing short of disappointing: baseboards, floors, toilet bowls, kitchen and bathroom sinks, the entire inside of the master walk-in closet, kitchen counters, and more were not cleaned AT ALL. These areas were visually very dirty, possibly more so than when she had arrived. I did ask for Patty to address many of these painfully obvious areas as I was walking around. She insisted that she had already cleaned all of these areas (she had obviously not) and was going above and beyond her typical effort to clean them again. While she argued that everything had been cleaned already, she also blamed her young assistant for any areas that weren't satisfactory and scolded her in front of me. This was confusing to me, but either way it did not appear that Patty was willing to take responsibility for the poor job done. Patty was also taking phone calls from other clients while I was in the middle of speaking with her during the inspection. I could hear (since these phone calls were on speaker) that Patty was running late to her next client. She even told her next client she would be on her way in "10 minutes" without considering the amount of re-work that was still left to do at our house. This is where things get hairy: We were originally quoted $300 for this full move out clean. We expected this cost based on the personal referral I mentioned earlier. During the walk through while I was pointing out delinquent areas, Patty was adamant that we had only requested a "residential" clean. Patty insisted that she had not brought the proper cleaning supplies with her for a full move out, that I was being unreasonable by asking her to clean things she had "already" cleaned (even though we could both see these areas were very dirty), and that she would typically charge $500 for a move out clean. I questioned this multiple times as I was certain my husband had specified a move out, but she insisted. So I politely apologized if there was a miscommunication, asked her to perform a few basic tasks on the areas that were dirty to the naked eye, and told her I was satisfied. I had nothing to reference whether we paid her for a "move out" versus a "residential" clean, as all the communication was done between her and my husband, and he was still at work and unreachable at this time. After she left the house, there were still plenty of areas that I felt needed to be cleaned, but I had resolved that we would have to address those ourselves since she was adamant we hadn't paid her to clean as thoroughly as we needed. Once she left the house, I was able to contact my husband to clarify that we had in fact hired her for a full move out and that it was communicated multiple times. We were both extremely confused and disappointed that she lied to me, so my husband left work early to walk through the house with me and determine next steps. We decided to call Miss Patty and ask if she would return to our house to complete the move out clean. I should add that a bag of trash was left on our front lawn which we kindly asked her to return for. After much disagreement over the phone, she ultimately refused to return to the house and hung up on us twice. The third time we called back, her cleaning assistant answered the phone and said that they had "lost cell service". At this point, we decided to pick our battles and requested a receipt for the cleaning services. My husband and I spent the rest of our evening (~4 hours), after working our full time jobs, cleaning the house we paid Patty to clean. And on top of that, we have been required by the property managers to pay for ANOTHER professional cleaning. We are making a huge and expensive cross country move. This experience has made an already stressful time truly nightmarish read more

I have been recovering from surgery, so our home was in need of a good cleaning. My husband googled cleaning services in our area, and was lucky to find Patty. Patty was amazing at helping me clean for my move out! They were thorough and thoughtful as they went around the house deep cleaning windows, appliances, the bathroom, closets, and the baseboards and floors. I am so thankful they were available to do the job so quickly and efficiently! Highly recommend this company for your move out needs! read more

Patty's Cleaning service was hired as a Christmas gift to my daughter. We discussed everything prior to the cleaning - number of bedrooms and baths, pets, children, use of chemicals, and she gave me an estimate for $250. She said there would be two people cleaning, herself and her daughter. They showed up an hour early. There were three people (Patty, her daughter, and her niece) They began using chemical cleaners. My daughter stopped them as soon as she smelled it. My daughter gave them her organic cleaning solutions to work with. After an hour and a half Patty said they were done and then realized she hadn't done the master bedroom and bath, so they came back in. I was charged $400 (not $250) for what Patty considered a "deep cleaning". The baseboards, the blinds, shower doors, foyer floor and other floor areas were not cleaned. Needless to say we were so disappointed. Our quest continues for a good cleaning service in the Pinehurst area. read more

Was extremely responsive as soon as I posted about needing a cleaning service. Her and her husband did an amazing job preparing my home for move out inspection. I will most definitely use them again ! read more

They did a great job top to bottom. I have a back injury so it was nice to have help with the heavy duty cleaning. Really nice!