Run away! Scariest medical place I have ever seen. The bathroom has cobwebs like it has never been…read morecleaned. The couch is worn out and dirty. It is the only place around that takes Medicaid but we will look further out. My son went in for his first appointment. Unlike every other first visit to a dentist, they did nothing. Maybe an xray and I hope they didn't touch him since if the place is that dirty, I can't imagine it is safe for your mouth. They wanted another appointment to actually do a cleaning and, I suppose, a real dental review. We cancelled it.

I have always had a fear of the dentist since a bad procedure as a kid. I decided to call here…read moreafter a hospitalization due to tooth infection that traveled in a back tooth that didn't cause pain but the infection was there, not to go into to details but it was a bad case. Over last couple months I have been getting small amounts in my mouth fixe, taking antibiotic, and leading up to this day for the big process which I chose sedation. Every visit has been amazing and comforting. I love the whole staff I have suggested them to a few family and friends that feel the same way. Make your appointment asap!

Update (1/13/16): Went in to get my 4 fillings done and to get the dental impressions for my night…read moreguard. The whole process went really well. My mouth was so numb that if Dr Broas had told me all my teeth had magically disappeared I would have believed him. Brianna assisted him, and they worked together in what appeared to me (the uninitiated) as perfect coordination. So once again, thank you for a stress- and pain-free dental experience! ___________ Two days ago I had an appointment at a different office in the Mid-Peninsula Medical Center, and I noticed a sign for this new dental office, showing they were now open. I wandered into the cheerily lit waiting room and made an appointment for two days later. It was my lucky day. Dr. William Broas (pronounced "brahss") recently opened the practice and is seeking new patients. He is a quite friendly and brisk, has been around the DDS community for many a year. Jennifer, the dental hygienist, was quick and knowledgable in her skill and trade, and made me feel at ease during the whole cleaning process. This is very important to me as I have TMJ, and the cleaning can be painful--but it wasn't at all! Caitlyn, the receptionist, was also delightful and efficient. When I set up my follow up appointment for my fillings and fitting for a mouth guard, she had all of the costs printed out, waiting for me so that I'd know what to expect. If you need a dentist, definitely give these folks a call!

This place took me in as an emergency. I had an abscess on a root canal that was done about a year…read moreand half ago and even though they could not help me they at least looked at the issue and took an X-ray. They were so kind and recommended me to a special who could handle root canal therapy. The staff was great and super friendly and so welcoming. I have a new dentist now.

Finished fixing my teeth today with Dr. Sanchez!!! So very…read morehappy with my results, 2023 is going to be full of smiles! I truly enjoy and appreciate this practice. There is a congenial vibe between the dentist and his assistants... I've experienced it over and over. Perfectly lovely! I can't wait to finish the job with my long awaited Invisilign!! This is the year, and Dr. Sanchez is the man!

This office is SO unorganized and the Manager Sara is Extremely rude. She has NO manager skills. I…read moreguess they hire anyone. I had requested a claim to be sent to my insurance before i did any dental work. I had called back 2 months later because they said it takes 6 weeks at least. When i called back they could not find anything that was sent? 1st Error. So they said they are sending it that day. Again, i waited and decided even though i have been looking for another Dentist to call back after 3 months. They said the did not have anything??? So, at that point i asked to speak to the Manager. (fyi) the lady Sara that answered was already being sarcastic. She then said she was the Manager. WTH! That is so ridiculous that a so called (manager) can be rude and un helpful. I hope Dentist's reads these comments. I am apparently not the only one that has and had issues with this office. Such a shame!

I really like Dr Owens & most of the staff.. I had problems with a couple ladies there though,due…read moreto them being rude. I was just getting comfortable here- I HATE the dentist! then they called the DAY BEFORE an appointment I have had for SIX MONTHS to tell me they will no longer be taking military insurance as of May 1st, meaning they had 23 other days to let me know so I could plan accordingly. then they offer me 25% off a cleaning which would have been FREE, making it $60! I thought this whole ordeal was highly unprofessional & could have been handled not only better, but sooner.

I was really nervous about going to the dentist and getting several cavities filled. I, like many…read moreothers, have had terrible experiences with dentists in the past and never wanted to see one again. However, Dr. Owens and the rest of the staff are phenomenal. They did everything possible to make sure I was comfortable during the fillings and I had nothing but pleasant experiences each time. I really can't recommend this place enough! If you're afraid of the dentist like I was, this is the one that is going to change your mind.

Absolutely the worst dentist ever. Stay away if you want good teeth. She will find a way to make…read moreyou think you need a filling or crown or any way she can make money especially if you have dental insurance. Its a getto office and made for Medicaid patients that need cheap or free care.

Been going here for over 3 years now. Great work done by professional and personal staff. Routine…read moreCheckups, Cleanings, crowns... I have had them all and very pleased. They make every effort to ensure your comfortable. Not a big office but very efficient

Amazing consideration of needs! Previous recent experience with several local providers had me in…read morecomplete dismay and financial distress. Gina, Myah and Patrice had me in and out in two days after 6 months of back and forth with tooth pain. Today Iam am leaving with a solution to my traumatic gum and tooth pain and my financial worries over!

This place is completely unprofessional. They are never on time for appointments, and the wait is…read morealways ridiculously long. It's frustrating, disrespectful, and shows zero regard for their patients' time. If you value punctuality and basic courtesy, look elsewhere.

I don't like leaving negative reviews, but I feel this experience needs to be shared. The staff…read morethemselves were professional and courteous, and the office appeared clean. However, during my appointment, two different people took my X-rays. It seemed like the first person might have been in training, because several images had to be retaken before a more experienced staff member stepped in. I've never had so many X-rays redone in one visit, which was frustrating and concerning. Then, as I was leaving the office and walking through the building's main entrance, I saw a mouse stuck in a glue trap right by the front door. That was disturbing and left a bad impression. To be clear, the mouse and trap were not inside the dental office itself, but at the main entrance to the building where the practice is located. Still, it added to an overall uncomfortable experience

I've been coming to TDA now for a year or two. I've been…read morevery pleased with the care I have received. The Doctor and her staff are kind, compassionate and extremely accommodating. I highly recommend Tidewater Dental Arts.

UPDATE: not so much a fan of his two hygienists anymore, first the lady was very splashy and kept…read moreon wiping my whole face with a wet towel (most women would hate this...) LOL, felt like a full body shower after being done, and she talks NON stop... and stops working while she talks... takes very long. the guy hygienist, though nice and less chatty, hurt me badly this last visit with his prophy, i mean my teeth are rather clean and needs very little to be done but he was heavy handed and i had cuts around my gums for a few days afterwards. HURTS.... not great, i think i'll look for another office for a hygiene checkup next time, but the dentist is still sweet, and good with kids

I recently had a filling come out of my tooth. I'm new to the area so I picked Dr. Epstein's office…read moreoff of their yelp reviews (and that they accept my insurance). I have a HUGE fear of the dentists and I can't say that I made it easy for Dr. Epstein and the hygienists but they were all beyond amazing. They talked me through each step of the process, made sure I was comfortable, and even held my hand when I needed extra reassurance. The process was quick and simple but their compassion is what I am so thankful for. I will 100% be back and recommend anyone who may have a fear of the dentist to give Dr. Epstein and his colleagues a shot.

TRUE, WHOLE BODY, HOLISTIC FAMILY DENTISTRY! This is the first dentist out of TEN our family has…read moreseen that truly helped us to address all aspects of oral health. If you are looking for an attentive, precise and trustworthy holistic dentist look no further. Have you struggled to find help with your child who has seemingly unexplainable or confusing dental patterns?! Everything can be addressed and improved here! Dr. Samaha has a clear drive and passion for this scientific art, and I am forever thankful she has chosen to use her God-given gifts to help others to the absolute best of her ability. She has an extensive knowledge base, not just of dental arts but also all things health and wellness, including facial and oral development and growth patterns especially related to airway and mouth breathing. We found this office after lots of searching, many other dentists, not all bad, but we knew that the products and services offered at Port Warwick were each carefully selected using the most up to date research and patient individuality in mind. It is no secret that children are presenting with more and more dental concerns at younger ages. Our son was an especially challenging case, and our family has been treated with grace under some very difficult circumstances. We finally received the airway and mouth breathing help we needed! We finally received the nutritional partnership we needed! We finally found a dentist that doesn't use dangerous products to get the job done! We finally found a dentist office that can understand our holistic lifestyle and not only that- THIS OFFICE WILL ENHANCE YOUR KNOWLEDGE AND HELP YOU GROW! Dr. Samaha and her team demonstrated supernatural powers as they did what most dentists could not do with a child presenting a unique combination of decay and defiance. Over a very lengthy appointment, their endurance and commitment to doing what needs to be done the right way allowed me to fully trust in God and His provision of their talents and gifts, and let go of all control that many of us parents want to have in these unpleasant situations for our children. Dr. Samaha is a dental professional you can trust in to provide gentle and loving care to her patients. She explains things to children (and their parents) in a way they can understand and is amazing at making connections with them. She is readily available and will always give you her honest opinion with the data to support it. If you want to have a beautiful smile that is a result of a healthy body, this office can help you to set and achieve goals for total wellness. Our mouth is very much a reflection of our mind-body's state and most dentists entirely ignore that. We have actually had many very impactful homeschooling lessons on nutrition as a result of our discussions with the staff here!! I give this office ONE HUNDRED STARS!!

Another update: I am over dealing with this business. I have an in person great experience working…read morewith them and I stand behind what they are trying to do to. make an impact but dealing with them after being a customer has not been a great experice. I am not sure where the disconnect is but 1- they do not communicate well if you are a former customers. 2- they charge you for service upfront and you pay out of pocket for the service before they file with the insurance. That is my issue that state they have sent it over. I have checked my insruance account and the info is not there. I emailed last week asking for my documents electronically by the end of day and got nothing. I then called and left a message the following day. Asking they send it over. They haven't. I spent 4500 on 1 tooth to be repaired. Now I am in lost between the paper trail of where I get my reimbursement. I have tried not to place blame on them but this is ridiculous. I will not recommend their service as a former patient. Current patient teated extremely well, as a former who wanted to use them again. I will not and I will not recommend them. If you are looking for a bio-dental be prepared to pay up front and possible have insurance issues if you deal with them and be out of money. This has been on going since 28 Aug and it's now Dec 7.