After waiting one week for my appointment she called day before appointment to reschedule it to be…read moreafter another 16 days !!! Very disappointing and non professional

hard to get call in have to wate hours on fone call back…read morethey have a lot of help there shity help

I like Dr Bassell and his nursing staff but the front desk staff needs help. The Dr called a Rx…read moreinto CVS which they found out needed to be pre-approved by my insurance company first. CVS sent the request to the Dr's office but received no response. I called the front desk staff and they said they didn't receive the form from CVS yet. I called CVS again and they said they don't send a form, they send the number where the Dr's office needs to call to get pre-approval. CVS said they sent it 3 times and showed it went through successfully. I called back to the Dr's office again and they said they didn't have anything from CVS for me. Really?!?! Forget it. I guess I don't need the meds as much as I thought, so I also won't need that follow up visit in 1 year either. Find competent staff or you're going to keep losing patients.

My father was being treated by Dr. Paul Arnold for bladder cancer…read more My father was told he needed to have his bladder removed due to the cancer. Dr. Paul Arnold told my father he would schedule this surgery to be performed at either North Pinellas Hospital or Mease Countryside Hospital. This was told to my father November 2014. Dr. Paul Arnold never scheduled this surgery. There was always an excuse. When my father was diagnosed terminal - sorry nothing more I can do for you- my dad told us he was given false hope from the one person he thought would give him more years to live, that he trusted to care for him. My father died of bladder cancer April 1, 2015.

I'm very fortunate to have Dr. Bassel's services available so close by. I'm pleased to have been…read morereferred to him specifically. I feel I'm in good hands due to his attentiveness, clarity and calm demeanor. Even better, I feel just as pleased with the attention and care to detail I've received from the all the folks at this office and his main location in Palm Harbor starting with the woman who took my initial call to set up an appointment, the office staff, and other medical professionals. Highly recommended!

Urologist continued care due to relocation respected recommend by his patients experienced high…read morepatient referral.

It is complete insanity that I am unable to reach a person on the phone. I was on hold 20 minutes,…read morethen hung up. Now I am at 17 minutes on another try. I need to reschedule an appt. The online platform also says someone will reach out to schedule - nothing. Do better.

Saw Dr Boyle for an incidental find on an MRI. Office is huge and clean! Staff was very pleasant…read moreand made me feel comfortable. Dr Boyle was awesome. Answered all my questions in layman's terms so very easy to understand. Drive to Sun City was a piece of cake! Definitely would recommend this practice if in need of a urologist!

Dr.K is awesome! She and her staff are so friendly and supportive. They took care of me quickly…read morewith all my menopausal issues. Ladies, you can't go wrong with Dr.K!!!

Dr. K as we call her is a you UROGYNECOLOGIST who specializes in anything and all female lady bits…read more Her entire staff is only women and they service only women in our most intimate areas. Their office is spotless and as you'll see in the picture, the decor is white and there's a beautiful handmade tree trunk that climbs up the wall and on the ceiling are bougainvillea flowers. It's quite attractive and very calming and peaceful when you walk in. The staff is always very nice. Very helpful. The quality of care that you get is top-of-the-line. The type of care is OB/GYN or gynecology and other things in between the female anatomy. Dr. K is very friendly. She answers all your questions and she make sure that you're satisfied with all your questions that you may have and she make sure that you understand the answers before you leave. Sometimes they run a little bit behind, but that's to be expected because she's extremely good at her job and women wait to see her. So if you're in the market for an OB/GYN or a gynecologist give Dr. K a try. Her office is located in Trinity, Florida and you will be very happy that you went to see her with all of your female needs.

The doctor I'm seeing is fine--personable and caring. The problem is with the office staff. To…read morestart with, it's all but impossible to reach anyone by phone to make or change an appointment. If I try to schedule or change online it takes days. And that's just a couple of the issues. Simply put, the organization doesn't communicate well. I'm thinking about changing to a different practice.

Wow just wow they are not efficient at all. Was. Not comfortable at all .Did not solve my problem.read more