The person I spoke to on the phone was very rude and short with me. I called to ask about a plasma…read moredonation and if I needed to schedule an appointment. The lady that answered asked me if I was trying to get paid for the donation. I had no idea about compensation for such a donation so I asked what I had to do to receive compensation. The lady rudely responded with then you are calling the wrong place sweety... and hung up. I didn't get to ask any further questions. Here I am trying to make a donation and some biitch thinks I'm trying to mooch money off of a donation and hangs up. So ya. Fuck this place

First time giving blood. Came to the location on recommendation from a relative and a doctor…read more This place is clean, professional, and well staffed. The donation was effortless, fast, efficient and painless. I was attended to by Jose, who was professional, caring and very efficient. He is a definite asset to this organization. My hat off to this dedicated facility.

I have been donating plasma since 2020 in Sarasota It was KED plasma when I started. They were…read moregreat. Got to spin for prizes on your second donation of the week and the amount reimbursed went up over time. Several months ago they were taken over by grifoils and it's gone down hill ever since this happened and they have reduced the reimbursement from $150 weekly with 2 donations in one week. It went down to $135 weekly and now again to $90 weekly. There must be some type of mismanagement going on They are almost ALWAYS short staffed I have been here when there only one phlebotomist for an entire room full of patients. The people who do the intake and phlebotomists are but I really great but i get the impression they are not treated well. The management seems seem to interested in laughing and joking amongst themselves rather then see what they can do to help their overworked staff. I used to tell everyone what a great place it was and recommended it to MULTIPLE people. One coworker actually did start right when grifoils took over. I feel really bad that I did now especially how I raved about how great it was. I won't recommend it to anyone else because it's hardly worth it anymore. So dissatisfied and disappointed with this new company. If you are thinking about donating I wouldn't bother. They don't appreciate their staff and and CERTAINLY not their donors. I can't post unless I give at least 1 star but I don't even give them that

Attempted to donate @ Biomat. Took 3 busses coming from St. Pete. The website says "walkins…read morewelcome." When I got there I was informed that they no longer take walkins. Incredibly bad business. The girl said she would report it to management, but I wouldn't hold my breath. Just know that no matter what their website says they don't take walkins. Kind of glad they didn't allow me to donate after reading their reviews. Sounds like a horrible place!!

All staff was friendly , professional , respectful and informative with my first visit and my first…read moretime donation . They all made me feel welcome and respected. The building is modern and clean and very well maintained. The parking is nice and spacious. They observe veterans and welcome them . They have lovely videos and let you know the types of behaviors they expect from their customers . I will definitely return to donate . ~ closed on Sundays and they take appointments. Good to know .

The wait is a little longer than other sites but it makes up for that with awesome staff! They are…read morefriendly and professional. They always make sure the experience is a good one. Their rates are above others. Overall great experience.

I like this place. The lady at the front is sweet and always so happy to see me and knows my name…read more I come in as often as I can to donate platelets and they all make you feel appreciated. The nurses in the back are very professional and know their stuff. No one likes to be poked. Let's face it that's why most people won't even try. These guys are great!!! The last time I was there I hardly felt a thing. I've only almost passed out once (my fault for not eating prior) and they were quick to take care of me. Within 15 minutes I was out the door, feeling fine and back to work. So before you go...EAT before coming, make sure you are hydrated and take it easy afterwards.

One of the friendliest and most professional blood centers around. The staff is very experienced…read moreand knows how to make you feel welcome and comfortable. There is a health screening and a iron check. One Blood is about to get a new system that does away with the finger stick for iron count. The collection process for whole blood is fast. I believe this center offers other types such as double red cell or platelets.

If you want to volunteer or donate to help your local community with the disasters such as home…read morefires that affects a family everyday on Tampa Bay! Go or Donate at www.flwestcoastredcross.org

I just wanted to give a special thanks to one particular person at Octapharma Plasma. He is very…read moreprofessional, and I never even feel it when he inserts the needle for my donation. He has a very gentle touch and makes the whole process comfortable every time. His skill, patience, and professionalism truly stands out -- perfection every visit. Thanks Jeremy !!

This is crazy this place is extremely slow. And has hardly any employees. There is to reason…read morereturn donors should have to wait three hrs to be seen. The supervisory staff stays in their offices instead of helping on the floor. Their is a reason why this location can't keep employees. Maybe management and corporate practices need to be inspected and changed

Over half my visits are very slow moving. Staffing seems to always be an issue here. If they…read moreadjusted their appointment times to coincide with staffing it would help a great deal. Today I had a 7:40 appointment and was still 10th in line in the waiting area when I decided to leave at 9 am. Several others had to leave as well. I have always had good interactions with the staff here but it does get to be a bit much planning over 2+ hours to donate. Luckily the compensation isn't much and doesn't affect me so if I stop donating altogether, it's really no big deal. If you donate here, always be prepared to wait and don't schedule anything else within 3 hours of your appointment.

Seriously BioLife needs to fix these issues. There IS NOT enough staff ever. There is a few new…read moretechs that literally walk like a snail, talks to much and should be home on her couch. Hire better types of qualified techs. They have a job and so do I. Waiting over forty five min to even get in a chair is ridiculous. I am NOT doing it for the money either. Almost every employee here has no respect for the clients here that have a schedule. If they moved faster, stopped talking maybe it would move faster. BioLife you need to hire more people at this location. If employees are over worked then they need to speak up. This location needs help ASAP.

Beautiful facility, top of the top with the best technology to ensure the blood process at this…read moreplace is safe. Thank you for letting me visit it was amazing.

This place rocks! Friendly, upbeat, professional employees AND you get to save a life while eating…read moresnacks. Not to mention they give you a free gift (ranging from a free movie tix to restaurant gift cards) every time you donate. Definitely give them a try!

As of May, 2026, I have donated at the OneBlood Palm Harbor donor center for over 10 years. Over…read morethe years the staff may have changed, but everyone has always been wonderful. I have donated platelets since 2017 and have reached the 56 gallon level. I have always received very professional and caring service. This is a great place and very friendly staff!

I always come to this location for my blood donations. The staff is always very friendly and do a…read moregreat job! Clean and great service.