Just to balance out some of these negatives. I've brought several horns here for servicing and…read morerepairs. Always had good, polite customer service and good quality work done at a fair price.

I have rented multiple instruments for school band for many years. They have always been friendly,…read morecourteous, organized and knowledgeable and their rental prices were very reasonable.

Knowledgeable staff with amazing customer service. If you're in New Paltz and need work on an…read moreinstrument, I highly recommend Imperial. I've gone to them for numerous guitar fix ups, and, although I've never bought one of their instruments, they have an amazing selection of guitars in various price ranges. The staff is very eager to talk and help out with any questions you may have. The people here are nice and really go the extra mile to create a professional yet intimate atmosphere. 5/5

Imperial guitar and SoundWorks is one of the finest of the independent music stores…read more I purchased many instruments from Bill Imperial and found him to be one of the most knowledgeable and friendly us men in the music industry. He always stands behind his products and everyone of the instruments I purchased from him was wonderful I even brought back instruments from him and purchase new ones, there was never a question just a smile and a call me if you have any problems. I would give them six stars if it was possible. Bruce Delaney

We recently left 3 musical instruments at MeKeels Music Shop, for them to find a buyer…read more We did not get anything from them in writing which was our mistake. When we called to find out their progress we were told that he sold one of the instruments. We asked why he didn't call us he said I lost your number. He told us the amount he got for the instrument and we were shocked at how low it was. He never called and told us he had a buyer and the amount he was offered for it. When we called him, he was very indignant on the phone and hung up on us. We went to the store to get the money he had for the one instrument and pick up the other two. When we got there we were able to locate one of the instruments. Upon asking about the other he at first could not remember where it was. Then said oh ya I sold it. But didn't remember the amount or who he sold it to. He gave us what he thought he got for the two instruments. When I told him I was going to put something on Yelp he told me if I did he would come to my house. So remember get something in writing before you do business with MeKeels.

Very helpful customer service. I needed slide grease and valve oil and even though he was out of…read morethe grease, he was kind enough to find his own and give me a generous dab in a cup for free.

My daughter plays violin. A lot. The people at Stamell are top-notch, super-helpful, and local…read more They patiently helped guide her when we were selecting her first "better" violin. Troy is an expert luthier, and his repair work (which we've unfortunately required...) is first rate. We are lucky to have Stamell around and supporting the Poughkeepsie area for strings. It's actually kinda remarkable that we have a string shop of this caliber in these parts! Now if we can just get a White Castle, a Trader Joe's and some kind of specialty running store. That would be sweet.

Took my tele here to have a new 4 way switch installed. Had my guitar first a whole month for a 15…read moreminute job. When I got it back the action was screwed up and every switch position was the neck and bridge pickup. This place sucks. I do not recommend.

Great shop Great shop. Came in looking for an acoustic electric after having shopped some other…read moreplaces. Dennis was a breath of fresh air, patient, very competent and low key. He answered all questions, let me "kick the tires" and noodle around with several guitars to my satisfaction, and was very easy to deal with. I did buy an excellent Dean exotica acoustic electric & amp. Cannot sat enough good things about this awesome guitar. My thanks to Dennis. Also decided to take lessons from him. He is a guitarist in his own right and is patient. (As a retired teacher and administrator I do know that patience is a virtue.) His assistant, Louis, is a dynamite guy - also a very talented musician. If you are looking for an honest guy who knows his stuff, then Dennis is the man for you and his shop is the place to go. Shop Local!

Our son was interested in learning to play the guitar. Mark was wonderful. He explained the nuances…read moreof each guitar and suggested that he begin with a very good 'economical' choice, in case, the urge waned. Several years later, and several additional guitars, he still enjoys playing that initial instrument. Thanks, Mark!

I gave Mark my vintage gold sparkle Gretsch snare drum to sell, in excellent condition. I used to…read moreplay it in the Red Hook High School Band in the 1950s. Mark promised he would tell me when he sold the drum, and i gave him my land line phone number, my cell phone number, my email address, and my home address in Barrytown. I checked frequently at first, then not so frequently. Almost three years later Mark told me the drum had been sold for $300 to a Bard College professor, but Mark said he didn't tell me because he couldn't reach me (I have a working recorder on my phone). Mark couldn't locate the sales receipt, and couldn't tell me the Bard College professor's name. Mark said he has thousands and thousands of receipts, and to locate just one would be almost impossible. I told Mark I would feel better showed me the sales receipt before he paid me, and to please keep looking. He is still looking. Our agreement was that Mark would get 20% commission of the best sales price he could get, I would get 80%.

I have an original 1963 Twin Reverb. I am very careful who I let work on it. The owner was very…read moreknowledgable and was able to get it back in shape every time it decided to bug out. I would also get my my guitars adjusted and set there. He always nailed exactly how I like my guitars. The owner (I forget his name) always remembered and addressed me by my first name. This is incredible since i would only go every 6 months or so.

Ernie is one of the nicest most helpful guys ever. We have been customers of his for a decade and…read moreloved his little shop uptown happy for his new place. It was like a candy store window, He always had something unique in the window. He has a great variety for a small store. We have purchased and traded in guitars. Found a cool Fender Strat, unique and a great Taylor Acoustic....not just your average music store....He always remembers our names and treats us like music fam..

I just celebrated my one-year anniversary as a drum student of Eric Wagner. I started drumming as a…read moremiddle-aged adult with very little musical background, and now I can play several songs on the drums and can actually read music!! As a drum instructor, Eric is flexible, friendly, knowledgeable, talented, patient...the list goes on. However, what I appreciate most about Eric is his willingness to tailor each lesson to help his students meet their personal drumming goals. So, if you're looking for a drum instructor...no matter your age or skill level...Eric Wagner's Drum Studio is the place be!!

Eric Wagner's Drum Studio is a great place to get some slammin drummin lessons.This guy is a…read moredrummer king.I took few classes with him a couple of years back and they were always so much fun.He really knows how to make everybody comfortable and gradually increases the momentum of the lessons. Lot of college and school students go to him and his classes are always brimming with fun, laughter and music. Eric brings a lot of creativity and energy to his classes which creates a very positive and enriched learning atmosphere. I have seen lot of kids becoming pros with just few lessons with Eric.He is also on the band for ' The Producers' Show.He conducts group and private lessons.He is very reasonable.He is always on the band for some orchestra group or the other. Definitely sign up for his classes if you are in the neighborhood and want some bang in your life or if you want a good creative outlet for your kids.