I've been going here for many years now and have nothing but a wonderful experience every time. 6…read moresurgeries and month and months of physical therapy over the years and I've never once been disappointed with the service or staff. these people are absolutely wonderful

I . contacted Core Orthopedics Therapy for physical therapy and asked for a cost estimate before…read morestarting treatment. The front desk staff and the PT reviewed my doctor's notes and told me the visit would be "a hundred-something dollars" billed to insurance, with me responsible for 20%. Based on that, I agreed to proceed. Instead, they billed my insurance $360, leaving me with a much higher out-of-pocket cost. When I called billing, the manager said I must have misunderstood and claimed they don't give estimates, refused to check with the staff who gave me the quote, and told me to contact my insurance. I was also warned the balance could be sent to collections. This felt like a bait-and-switch, and the customer service was very disappointing. I won't be returning and recommend getting everything in writing before starting treatment. They billed 3 codes for every 15 min spent there, Therapeutic Procedures 97112- $126, Neuromuscular reeducation 97112 $70 & Therapeutic activities 97530- $162.00. Hope this helps anyone who's considering PT at this place.

I have been with Midwest and Dr. Morrell for years and would highly recommend them. Dr. Morrell…read moreassists with managing my current knee pain and did a full knee replacement ten years ago. And the assistants are very capable, especially Ross.

Dr Lopez spent 5 minutes with me. No physical exam. No diagnosis. No mention of pharmaceuticals or…read morephysical therapy. Recommended ultrasound therapy. Instead report stated pt and no pharma or ultrasound therapy. Front desk mistakenly stated I'd been given a schedule for pt. Had not. Did not schedule ultrasound as we'd discussed. Once I read through instructions went to office to explain discrepancy and cancel pt that was not discussed. Then charged for appointment I did not attend. If you don't need surgery you are corralled into pt which I'd previously done with n little attention and no results. Did X-ray and no mri yet stated i had a mri. Very sloppy diagnosis and almost no attention and no physical exam. Stay away unless you want hip replacement. Care quality is poor. Attention to detail non existent.

Dr. O'Dell and his team are the best! The billing situation can use a bit of help. I'm on a payment…read moreplan and haven't missed a payment. I pay my co-pay at each visit and even make an extra payment, when I can. They continue to badger me at the front desk about my balance at every visit. I explain that I'm on a plan and make payments and they still hand me an itemized billing statements and request more. This is the only drawback to this office. Having to deal with the billing issue each time I see Dr. O'Dell.

Thanks a lot to Dr. LOPEZ with his care team for replacing my both knees that I had suffered too…read moremuch pain with arthritis for long time. Now I have been back working joyously and live happily,

First. I was scheduled at the wrong office and was called a few hours before to schedule at their…read moreBartlett office where they had hours that would accommodate my needs. I was literally 3 minutes late and they cancelled my appointment!! Their office made the mistake to begin with and they acted like I was to blame. They did ask if i could reschedule and i said I wouldn't reschedule with them if they paid me

I received a referral for Dr. Freedberg from, of all people, the bagger at the local grocery store…read morewho saw me struggling. I'm so glad I listened to her. Dr. Freedberg and Dr. Tony did both of my knees....six months apart. I didn't even know ahead of time that Dr. Freedberg was going to do custom surgery for me. .. whereby they use lasers to make a knee that fits my size and bone structure. I am obese and was refused treatment from some other doctors. I never waited more than 15 minutes for the doctors to see me. Outstanding front office too... very friendly and accommodating. One time before surgery I had to use volunteers to bring me up in a wheelchair. When I went to leave, they had nobody to come and get me so the receptionist wheeled me downstairs. That's above and beyond service! Highly recommend this practice!

For many years, I had a growth on my left hand index finger that resembled a wart or nevus. My…read moredermatologist try to freeze it multiple times but it still came back slowly over the years. They suggest I find a hand specialist, which lead me to find Dr. Metz at Core in my Cigna PPO network. First visit doctor simply examined the finger, took X-rays, and did an ultrasound of the finger to see if he could determine a diagnosis - x-rays and scan looked clear. To avoid future issues he recommended we remove it. Follow-up visit in Elks Grove Village for surgery was easy. Dr. Metz fully scrubbed up (which is something my derm never does). Dr. Metz removed the growth and sutured the small incision with great care and precision. Follow-up visit was simple - stitches removed and confirmed diagnosis of scar tissue/nevus. Would NOT hesitate to see doctor or recommend him or the Core Orthopedic Group for any future medical needs.

I had a great experience with Dr. Metz and staff from the get go. I have Dupuytren's Contracture…read moreand was looking for a hand surgeon to perform a needle aponeurotomy to release the contracted fingers. One initial visit, another office visit for the procedure, and a follow-up visit. Great outcome, warm and pleasant attitudes all around, no hesitation on recommending highly. Thanks, and will see you all for my left hand later this year!

We received amazing care and attention from Doctor O'Laughlin and his office team…read more So glad we found him . Thank you

Dr O'Laughlin is the best. I broke my ankle last year and just before getting the cast off, fell…read moreand broke my other ankle and tibia. I had to have surgery on both ankles and tibia and throughout Dr O'Laughlin was patient and explained everything. Love the office staff, we became friends after almost a year of appointments. I highly recommend Dr O'Laughlin to anyone in need of a quality ortho doctor.

Sorry I couldn't give no stars. This guy missed the diagnosis and rang up my bill. He did X RAYS…read morefirst day and that should have been enough. HE then did MRI and still couldn't figure it out. Had me where a boot for six weeks that I didn't need. Went to a real doctor and he did X RAY and diagnosed the problem and fixed it. Worst dr every. Avoid at all cost.