I have been doing business with Progressive in West Monroe for 12 years. The company I worked for…read morehad an account with them and we were always pleased. So, my husband and I opened a business account and personal account when he started his business. We have been very pleased and highly recommend Progressive Bank to others.

My wife banks here for her job and since she's the big boss sometimes she is to busy to do daily…read moredeposits. If I visit her office than sometimes she suckers me into doing her errands. This bank is close to my house, so I pick it for doing deposits. It doesn't matter if I go in or drive-thru commercial line it's always a twenty minute minimum wait for transactions to be complete. I swear they hate doing multiple deposits or making change for businesses. I've seen the staff be nice to personal banking customers--- why don't I get that service. They have dog treats and candy for those kids and fur children that go thru the lines with parents...... I've never been offered anything! I deposit $3,000-$4,000 or more frequently and I would think I would be the customer they want. We just moved to West Monroe a few months ago and have been looking for a new bank, but you can bet after how they treat me as a business patron they won't be getting my personal business. Only reason they don't get one star is because the bank is super clean, nicely remodeled and they have wall street tickers I can keep track of my stocks while waiting.

Mrs. Jennifer Bethea is terrific! She is always knowledgeable, friendly, helpful, and willing to go…read morethe extra mile not only for me but for anyone. She represents integrity, professionalism, and empathetic service very well. I really appreciate Mrs. Bethea and all that she does.

I can call with any questions and get the information needed. We had claims due to a hurricane…read moreand was treated quickly and fairly.

Timothy Mobley with the Baron Group has been a joy to work with. I needed advice on debt management…read moreand Tim provided me with all the information that would help me get out of debt. Tim also offers of a variety of other services such as income planning and products like bank CDs. I highly recommend checking out the Baron Group and ask for Tim Mobley for your various financial planning needs.