This location is Completely disfunctional. Reports of lost prescriptions and "out of stock drugs…read morefor months" long lines and several employees bouncing around highly confused. Extremely rude unprofessional pharmacist/manager on duty when I was there. Go else where.

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

Above and beyond the call of duty. Great with pets and people. Elaine will do whatever it takes to…read moremake sure the customer always comes first!!!!

My brother was at psych hospital for months, this pharmacy is 3 minutes away from said hospital…read more Prescriptions for discharge were called into this pharmacy that were essential for discharge the next day.My mother called this pharmacy to confirm that they had it in stock,she was told by owner eileen that they would have to special order it for $200 my mom agreed because Eileen the owner stated it was the only way to get med. Eileen played with my mothers heart strings and stated to her that her paying this money was the only way to get the med for son to come home. Come to find out that this pharmacy is a supplier for the mental hospital in Katonah, so i will be following up to see how many other patients this woman has ripped off and picked up medications at other locations without permission. Eileen is a co-owner of this location with her husband, has no credentials to be working in a pharmacy let alone to be picking up meds for a patient from a CVS then passing them off as own.my mother got a text saying brothers prescription was ready for pickup (same med) at CVS in danbury. This text was at 12:54pm, Eileen had gone into the CVS and violated HIPPA, picked up the prescription and brought back to her pharmacy. When my mom noticed the text she called cross river where she was told to just delete the text and was sent as a mistake. I called CVS and found out that the med was picked up by a woman 5 minutes after it was ready, at 1:04 pm and that was in fact not a mistake. CVS stated that med was sent there and picked up by woman, used personal debit card with no pharmacy assoc. I went to this CVS location to review video footage, Eileen the owner was seen giving my brothers name and DOB to pick up medication from entirely different pharmacy, she paid $10 for my brothers insurance price for this prescription standing at the counter asking for his medication as if it was for herself while my mother paid her 200$ to "special order". After finding this information out I went into cross river to question why she sent it to another location and picked it up violating privacy rights, stated she was given permission and was doing a favor, is not the case. while overcharging us $190 for this medication in the process. I was 2 minutes from the CVS in question where she illegally picked up a med that did not belong to her and not one phone call was made to family . She stated she spoke to my mom and got approval to pick up the med for her, that phone call never happened. Why would I pay someone $200 to pick up a $10 medication from another pharmacy when i was right down the road. I then called police to the pharmacy after Eileen was on a phone call stating she had my mothers CC information written on paper on some desk somewhere and became to be hostile on the phone. I found that extremely violating considering she charged $200 for medication she did not even provide as a pharmacy. The medication even had a CVS logo on it not a cr logo. Eileen went into another pharmacy as a civilian and picked up a prescription that was not supposed to be there in the first place. Staff at CR called Eileen on the phone since she wasnt there when went into question the matter,was very rude and stuttered to answer questions involving the matter. After being questioned she said whatever and had her staff refund the 200$. Pharmacist, owner of the store, stu (Eileens husband) showed up while police were talking to my partner and I explaining the situation.Once the police left stu came up to my personal car and stated that he was sorry and he did not know what happened.Stu stated that there was no such thing as a special order fee and when asked where the 200$ amount came from he stated that she must have come up with that number for her time.Stu was told that we would be following up with police and pressing criminal charges for impersonation and fraud.Stu then began begging not to do that and asked if there was anything he can do to smooth it over. I stated that his wife committed fraud as well as impersonation and could have switched the medication in that box with anything.This woman should not even be behind a pharmacy counter with no credentials,let alone telling people my brothers name and DOB outside of the pharmacy. Eileen as the owner of this pharmacy took it upon herself to transfer the medication and not let anyone know, gauging 190$. Stu stated that maybe she charged for her time to drive to ct, I told stu that i could have picked it up and that no phone calls were made to pt or family getting permission for this. I would not trust this pharmacy if my life depended on it. The amount of begging that stu did before we left to not press charges or push the matter further makes it seem like this has happened many times before. If we had not gotten a text from the different pharmacy we wouldn't have ever known. Please don't trust this pharmacy! Below is pic of her picking up his meds at CVS

Why NOT to miss comng to North Street Pharmacy not just for your Rx, but the latest beauty and…read moreluxury products and of course amazing customer service. Need your Rx filled, they do it. Need regular OTC items, they have got it. Need a card or a kids toy, they have that too. How about an amazing candle from Volupa or Tocca? What about some skin care or make up? Oh wait, how about homeopathic and natural products? OMG, they have eggs too and coconut water and let us not forget the array of candies and chocolates. And if you don't need any of that, you should still stop in because you will be floored by the spirit and hospitality you will experience by the owners Sonali and Albano and their dedicated team member Sean! Did I mention you can also get a flu shot? And when you are done and tired, go next door to Banksville Pizza for a bite to eat and then head across the street the The Library which is an amazing wine store! Make the trip, it is worth it.

Sonali Costa, RPh, the owner, built it up to a very solid 5 stars. But then she opened a 2nd shop,…read moreand hired less-than-motifated people for the counter and as pharmacists at the original pharmacy. If you're on a less common medication, expect when you go for a refill, to get maybe 17 out of 90 prescribed, and then have to come back a few days later for the balance. I was told, by a not over-solicitous pharmacist there that if I wanted, I should call a week early to be sure they had it in stock. And recently, when I had an infection, my primary doc phoned in an antibiotic Rx, but the pharmacist decided to leave an hour early, so no meds could be dispensed. My low-grade fever became a much higher fever by the next day when I had access. (The MD was having his own emergency). I was told to return 9AM next day, even though google, etc. says their office hours are 10AM-5PM. Oh, and most of the time (i.e., when Sonali isn't there) they don't answer the phones; they let them go to voice mail. Can't be bothered talking to people, I guess. So I waited an extra hour before driving in. After almost 30 years, I'm going elsewhere!

The bad reviews are accurate. Go to the pharmacy and wait in…read moreline. You'll see for yourself. I asked staff why it's so bad, and they whispered it was all George. George gets a bigger bonus for keeping staff levels low. Your long wait is all about George$$$$.

Why does this store continue to provide substandard moronic pharmacy "service"? Disgraceful phone…read morepolicy. Rude staff. Long lines that worsen customer experience. This is for sick people seeking help and medicine!!! For shame. Go elsewhere and stop the madness.

Pharmacy is excellent, convenient parking, no stairs, home delivery. Only negative is it is closed…read moreon Sundays. It would be nice if it could open on Sundays for a limited time eg 12:00-4:00.

Best pharmacy in town. Prescriptions are so fast they are ready by the time I drive from New Canaan…read morePediatrics (practically across the street). Always friendly.

The pharmacist employees are extremely rude every time for no reason…read more Perhaps it is not a fun job, but that is no reason to take it out on patients who simply need their medication. I have had to make SIX calls to this location for the past three days and hold the hand of the pharmacist to get her to do her job. I was promised my medication would be filled by a specific time and when I called to confirm, she told me the other pharmacist was wrong, the paperwork is wrong (even though I confirmed it multiple times leading up to today and my DR says the information she sent is correct. She raised her voice at me, refused to let me speak, told me I don't understand, kept saying I was wrong, and started speaking down to me until I hung up the phone. This is a totally unacceptable way to treat a patient when THEY made a mistake. I am leaving the country in four hours and do not have my medication!!

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

Today, Ed, the pharmacy manager, yelled at my wife who stopped in to pick up a prescription the…read morestore promised for yesterday and misplaced. From the back of the room, in front of several customers shopping nearby, he shouted about the prescription: "I'll give it to you this time but I pay over $90 for it. I don't make any money on it! Next time I'd appreciate it if you'd go to CVS. They don't care if they lose money." Okay, Ed, we will go to CVS to fill our prescriptions from now on. Bye-bye Bissell.

Great staff awesome loft couldn't be any better. And great selection of products tochooseread more

Disgusting how the pharmacists treat people. I have the flu and my husband went to get me Sudafed…read moreand was at the pharmacist at 1:30PM. The pharmacist turned him away and said "I cant serve you, we close at 2pm." My husband said "it's 1:30PM." And the pharmacist said "yeah, I know." Do better cvs with who you hire as pharmacist! Nothing but low class and lazy people you guys have working for you over there.

GO ELSEWHERE. If I could leave ZERO stars I would. As a prescriber they failed to answer my call…read moreand 4 times I was routed to the voicemail. Each time the prescription was not processed. Do not waste your time. THIS should be the next CVS to close. Thank God they are not an airline.

Do not buy gift cards from CVS. They sold us a $100 card to Lululemon and when we went to use it…read morethe card showed a zero balance. Neither CVS or Lululemon would refund us for our purchase. Basically robbed with zero accountability.I will never shop there again.

If I could give 0 stars I would. This is hands down the absolute worst pharmacy I have ever dealt…read morewith. Extremely unhelpful. Cannot get through to anyone on the phone, and when you do they place you on hold for over 30 minutes. My husband had to drive to the pharmacy just to speak with someone, and was treated like an inconvenience by Dennis the pharmacist. Inconsiderate, rude, and lazy staff from the pharmacist to the cashiers. DO NOT GO HERE!