Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in…read more Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats.

I highly recommend this company. I got a ridiculously high estimate ($3500) from one of their…read morecompetitors, they claimed most of the parts on my door were worn out. So I decided to give Joe Wilde a call, he had a guy at my house within a few hours and he was able to fix the door with no parts being replaced in under an hour for $150! It turned out to be an eye sensor issue, The door has worked perfect ever since! Thanks so much for being an honest company! I will definitely do business with you again if I need a garage door guy!

I found Garage Pro on Yelp during my quest to find a flush panel steel garage door for a modern…read morelook to my midcentury home. This was a standard option when garage shopping Los Angeles but every garage pro in the area had never sold or seen what I looking for and the closest option, which still didn't satisfy our requirements, was 2-3x the price of most doors. Fast forward to Ricky at Garage Door Pro who went above and beyond to research for options outside of his normal network. He ended up finding a Harmonn model that fit the bill, which was more reasonably priced. The new supplier had a delay and shipping issues that weren't Ricky's fault but he constantly kept tab on things for us. After a couple of months, the door arrived and Ricky delivered/installed it within a week in less than 4 hours. It came with a fresh door track, trim and other parts. So far, we haven't had any issues and I don't anticipate any but we have a 90-day service warranty and 3 year product warranty. I would definitely recommend their price competitive, high quality services to others!

Timely arrival. Completed replacement parts and service requested. Felt the value of $600 was good…read more Still working unlike prior experiences with other company.

I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

Came the next day. Was quoted a certain price and paid that. 600 cheaper than A1 Garage who rips…read moreyou off! Angel was here super fast and got my hanging garage door up and working super fast! Thank you so much!