Thielmann: I'll try to give a brief background. The furnace (unit also has AC component) in my…read morecondo was having white smoke/steam come out of the external vent during some of the extremely cold weather we were having. Even though my furnace was not making any unusual noises, smells, or setting off my carbon monoxide detector, I was still concerned as no other condos in my building or nearby buildings were having the smoke/steam. The employee that initially inspected by furnace (Carlos?) informed me that the heat exchange was clogged and would require me to repair the furnace or purchase a whole new unit (I opted for a whole new unit based on its age). Carlos gave me the impression there was no rush and that it was not something that necessarily needed to be done immediately. When the second employee (Dave?) came later that day to take measurements and verify the replacement unit needed, he made it seem almost emergent and began to wonder aloud if he needed to shut my furnace off that day. The stark contrast between the two was alarming and created a bit of a trust issue on who to believe. Carlos seemed a little green and Dave seemed like more of a veteran. Dave eventually determined it did not need to be shut off as no carbon monoxide was entering my condo. The whole experience did create a bit of a panic for me though, so I quickly accepted the only available appointment within the following two weeks. It was convenient that they could get it replaced just five days later, but if it truly wasn't an emergency then I would have liked a little more time to verify I was getting the best price as it wasn't cheap (to give you an idea this is the largest purchase I've ever made behind my home, education, and car). They do offer payment plans that were easy to enroll in, one of which has 0% interest if paid off within a year. I'm not trying to throw anyone under the bus, but I can tell they really want an honest review as I've received multiple texts and emails asking to leave one. The crew that showed up on the morning of 12/24 to install the new unit were quick and efficient. They were respectful of my property and explained the new thermostat to me. All the employees were friendly, including the ones running the office over the phone (Micah?).

Thanks to the flooding my hot water heater is shot! I called Thielmann (since they previously were…read moreRoss and that was the service I use to use) they came out to inspect my pilot light situation and unfortunately just the inch of water I had is the right amount needed to short circuit things. He also made sure to check out my furnace to ensure there weren't any issues with that - I knew the AC was working fine but he ran a service check on the heat as well. I am a little confused as to what's happening for the next appointment I've set up - is this to gain an estimate on a new heater or to actually install one which is the reasoning for 3 versus 4 star. Tried calling back to find out but couldn't get ahold of someone. I'd like to get a few quotes of course for something like that/have a discussion about the types of options for water heaters.

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

In need of a water heater, with a unique need, I began calling plumbers. Steve at USA HC&P…read morediscussed my application, made a suggestion and asked for some more information from me. I provided the requested data and scheduled an installation date. Mike just left after couple of hours. He did a professional, excellent installation for me that is also cosmetically appealing even though it's under the basement steps and won't be seen by anyone but me. Mike also cleaned up the work area and took all the debris. The price was more that fair and very competitive. By the way, Mike is a very personable guy and was a pleasure to have working for me! I cannot speak for the HVAC since I haven't utilized that service - yet - but if I must, based on my experience today, USA will be my Go-To contractor. If you need plumbing, USA is a sure-fire solution!

I called USA Heating to do an A/C inspection and tune-up. The service technician (Kevin P.) arrived…read moreon time. He was very courteous and efficient. No sales pitch for a service contract or lecture about needing yearly check-ups as another company I had used previously does. I will have them back this fall to check my furnace.

I own barbiers Italian in South Milwaukee . Our AC in the bar Needed to be replaced we were in the…read moremiddle of a hot stretch he was very busy but quick to respond great equipment great service thanks Nick

From the owner: At Exceed Heating & Cooling our mission is to provide exceptional residential HVAC services with a…read morestrong focus on customer experience. We are dedicated to delivering high-quality solutions that ensure the comfort and satisfaction of our valued customers. Through our expertise, professionalism, and commitment to exceeding expectations, we strive to build long-lasting relationships and become the trusted HVAC partner for every homeowner we serve.

Called Metro to figure out why some rooms were 10 degrees cooler than others and check the heat/AC…read more He did a "tune up" and then checked each vent and found several that were installed incorrectly (had the house painted and the painter put some of the vents on incorrectly). He did great work, was on time, cleaned up when he was done and the price was reasonable. Metro is now my default call for any Heat or AC issues, great company!

From the owner: We're a one-stop-shop for all your heating and cooling needs! Design, installation, and service…read more Free estimates, open 24/7!

I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

Fantastic customer service. Purchased a new home and the furnace had their info on it. I had a…read moresmall issue with water drainage during the real cold months. I spoke with Craig and he essentially walked me through a very simple issue while trying to determine if it was a more complex issue. He also answered a few question about the model in our home. Where do you find quality people like this anymore? Tri-Town heating! That's where.

These guys are great; friendly, knowledgeable and honest! After getting three other quotes from…read moreother companies. We decided to go with Tri-town to replace our air conditioner. They explained everything, showed us exactly what the problem was and how they were diagnosing it. (and fair prices too!) They had everything up and running within a few hours! I'm so grateful there are still companies like this out there! I would definitely recommend!

We had some issues going on with our 14 year-old furnace. I immediately looked at the reviews from…read moreO&W heating and cooling. And I was very impressed by all the reviews all five stars. So I thought we would give them a try. Excellent service! He arrived on time and showed me everything that was wrong. Turns out all it needed was a cleaning of some wires and a condensation tube was completely frozen which he took care of immediately. He also took the time to discuss with me of something that needed to be done in the future regarding our unit. Omer was extremely trustworthy and honest! Also the price was extremely reasonable!!! My husband and I were extremely happy with this company and will definitely use them in the future as you should too.

Fully appreciate all the amazing and high quality service! From a new water heater to a new…read morefurnace, it's been nothing but outstanding service!

Called Brothers Consolidated HVAC because my AC decided to stop working a day before 100 degree…read moretemps. Rather than a delay in coming out, I was pleasantly surprised to hear they'd be out first thing in the morning. Bob showed up and had it fixed in 1/2 an hour. He explained what he was doing and why. The sound of the AC turning on was music to my ears. Thanks Brother's! Your service was great! Highly recommend to anyone who needs good and detailed service.

Our furnace faild around 11:00 pm looked on internet for 24 hour repair service providers I found…read moretwo called Brothers since it was close to home I was really disapointed The person on the other end of the phone first asked if I was a coustomer of theres I said no I told him what kind of unit I had I was told they would not service since I was not a costomer of theres They only service do 24 hour serve on units they had sold I was also told I had a cheap furnace to find someone else to fix. Keep in mind that Brothers promises emergency service and after hours service. This is a complete lie do not trust the web sight hipe

I had my first new furnace installed since I bought my house 10 years ago. The experience was…read morefantastic! The pricing was fair and the guy who did the installation was awesome. Although I know it's probably in my head, but the house seems warmer at lower tempretures. The only problem we had was the wrong thermostat. They gave us a temporary unit until they could get the right one and come out and install it. Took about a week and a half. Minor glitch to a great installation. Two thumbs up!

From the owner: Ralph's Heating and Air Conditioning is a family owned company that has been in business since…read more1980. We service all brands of heating and air conditioning equipment. We can also help you make the right choice when purchasing new equipment. Our trucks come parts equipped, and our repair specialists have the full certifications and continuing education to solve problems on site. When it comes to comfort Ralph's does it all, and we do it with a neighborly style that'll leave you feeling right at home