I can't say enough good things about Nordic Air Heating & Cooling. Trevor responded within an hour…read morethrough Yelp chat and walked me through troubleshooting. Within two hours, Matt was at my house. Matt diagnosed the issue, explained my options at different price points, and gave me realistic expectations for each. What I appreciated most was that he really let me take the lead without ever making me feel pressured. I ultimately decided to replace my 21-year-old A/C unit. My one critique is that I didn't get to choose the specific unit. That said, Nordic picked a dang good one. They properly sized the system for my house and handled the installation. If I had to do it again, I honestly would have called Nordic sooner. I also would have asked about replacing my thermostat while they were there--my current one is old and yellowing, although it's certainly no big deal. Matt was back within 48 hours with his apprentice, Brandon. Both are young, but incredibly sharp. Brandon walked me through every component, explained what everything did, and showed me how to maintain the system. Matt stood there like a proud parent (they're within 10 years of each other) and confirmed everything Brandon explained. Throughout the entire process, I felt completely comfortable with both of them coming in and out of my home. They were knowledgeable, respectful, communicative, and easy to work with. I would absolutely call Nordic Air again and will be recommending them to others. Great experience from start to finish!

Super good experience. Really good communication and completely finished the job in one day.read more

A job well done and great customer service. Ben is so polite…read moreand helpful. I recommend him and this company without reservation. It's too early for me to judge the quality of the product, but they cleaned up the work space and finished the job in a timely manner. The price was very competitive and I felt comfortable having them in my home. Don't hesitate to contact Forced Air Systems for your Heating and Cooling needs.

I had a top notch experience with Forced Air Systems. They reached out to me with a quote within…read moreseconds and scheduled a technician to come within 48 hours. Ben serviced my AC unit and was professional and helpful. He talked me through each step and made sure to clean up after himself. I'm very happy with their work and will call them for any further AC or furnace issues that may arise.

Fantastic customer service. Purchased a new home and the furnace had their info on it. I had a…read moresmall issue with water drainage during the real cold months. I spoke with Craig and he essentially walked me through a very simple issue while trying to determine if it was a more complex issue. He also answered a few question about the model in our home. Where do you find quality people like this anymore? Tri-Town heating! That's where.

These guys are great; friendly, knowledgeable and honest! After getting three other quotes from…read moreother companies. We decided to go with Tri-town to replace our air conditioner. They explained everything, showed us exactly what the problem was and how they were diagnosing it. (and fair prices too!) They had everything up and running within a few hours! I'm so grateful there are still companies like this out there! I would definitely recommend!

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Fast response - diagnostic appointment of AC unit scheduled for early next morning…read more Tech Kayla diagnosed problem quickly and explained options for fixing the AC unit quickly and clearly. Refrigerant was gone indicating it had one or more leaks. I decided to have the refrigerant refilled as stop-gap measure. The total cost for the appointment was $517. It was a failure on my end to not ask if I could have gone with less refrigerant to save money. In the end I'm only using the AC unit for 14 days before having it replaced. Kayla's estimate for repair was approximately $5000 plus a chance for it to be more based on the time it would take to find the leak(s). I decided to go with replacement of the AC unit based on its 11 year age and the approximate cost of $6000 to fix it. Sales person Steve contacted me later that day and scheduled an appointment to get an estimate for replacement. I found him personable and professional and he gave his estimate promptly with the information I needed about it. I had 2 followup questions that he quickly answered. In the end I went someone else for the AC unit replacement, but more because of an option to include switching my furnace to have an electrostatic filter at the same time I did the AC unit replacement. The cost of the AC units were similar. Overall very good diagnostic and fix, as well as quick followup on providing an estimate for replacement.

We've been loyal customers since 2006. They are absolutely awesome!!!! Always on time. (Except…read moretoday they were 1 hour late.) That's okay, we understand stuff happens. They are ALWAYS polite, honest, reliable and definitely upright about all costs. Unfortunately they do not give a military discount, but we understand they are a small and local business. Highly recommend them. You guys rock!! -Amy

Heinrichs is very reliable, informative, accommodating and does great work! Steve is amazing to…read morework with!! I was very happy with the service and the help they gave us with our new conditioner. They were also very helpful with our furnace. Top-notch company and people! Would highly recommend them!!! Not sure why my post says I am from CA, I am actually from Pewaukee, WI

Thielmann: I'll try to give a brief background. The furnace (unit also has AC component) in my…read morecondo was having white smoke/steam come out of the external vent during some of the extremely cold weather we were having. Even though my furnace was not making any unusual noises, smells, or setting off my carbon monoxide detector, I was still concerned as no other condos in my building or nearby buildings were having the smoke/steam. The employee that initially inspected by furnace (Carlos?) informed me that the heat exchange was clogged and would require me to repair the furnace or purchase a whole new unit (I opted for a whole new unit based on its age). Carlos gave me the impression there was no rush and that it was not something that necessarily needed to be done immediately. When the second employee (Dave?) came later that day to take measurements and verify the replacement unit needed, he made it seem almost emergent and began to wonder aloud if he needed to shut my furnace off that day. The stark contrast between the two was alarming and created a bit of a trust issue on who to believe. Carlos seemed a little green and Dave seemed like more of a veteran. Dave eventually determined it did not need to be shut off as no carbon monoxide was entering my condo. The whole experience did create a bit of a panic for me though, so I quickly accepted the only available appointment within the following two weeks. It was convenient that they could get it replaced just five days later, but if it truly wasn't an emergency then I would have liked a little more time to verify I was getting the best price as it wasn't cheap (to give you an idea this is the largest purchase I've ever made behind my home, education, and car). They do offer payment plans that were easy to enroll in, one of which has 0% interest if paid off within a year. I'm not trying to throw anyone under the bus, but I can tell they really want an honest review as I've received multiple texts and emails asking to leave one. The crew that showed up on the morning of 12/24 to install the new unit were quick and efficient. They were respectful of my property and explained the new thermostat to me. All the employees were friendly, including the ones running the office over the phone (Micah?).

Thanks to the flooding my hot water heater is shot! I called Thielmann (since they previously were…read moreRoss and that was the service I use to use) they came out to inspect my pilot light situation and unfortunately just the inch of water I had is the right amount needed to short circuit things. He also made sure to check out my furnace to ensure there weren't any issues with that - I knew the AC was working fine but he ran a service check on the heat as well. I am a little confused as to what's happening for the next appointment I've set up - is this to gain an estimate on a new heater or to actually install one which is the reasoning for 3 versus 4 star. Tried calling back to find out but couldn't get ahold of someone. I'd like to get a few quotes of course for something like that/have a discussion about the types of options for water heaters.

I had my first new furnace installed since I bought my house 10 years ago. The experience was…read morefantastic! The pricing was fair and the guy who did the installation was awesome. Although I know it's probably in my head, but the house seems warmer at lower tempretures. The only problem we had was the wrong thermostat. They gave us a temporary unit until they could get the right one and come out and install it. Took about a week and a half. Minor glitch to a great installation. Two thumbs up!

From the owner: Ralph's Heating and Air Conditioning is a family owned company that has been in business since…read more1980. We service all brands of heating and air conditioning equipment. We can also help you make the right choice when purchasing new equipment. Our trucks come parts equipped, and our repair specialists have the full certifications and continuing education to solve problems on site. When it comes to comfort Ralph's does it all, and we do it with a neighborly style that'll leave you feeling right at home

Nimmer Heating & Cooling has taken wonderful care of my needs for 20 years. Recently Blake Townsend…read morerepaired my air conditioner. Blake is very knowledgeable and very professional. I recommend Nimmer & their team for any heating/cooling needs you may have.

Excellent, knowledgeable, responsive, friendly service. What's not to love? I've referred others to…read moreNimmer and they agree.