Best place in WNY to enjoy a smoke! Great lounge, Very nice…read morepeople, and the employees are very friendly, welcoming and knowledgeable. tons of TV's free coffee and soda. The back of the store is Bocci,cornhole, a "very" reasonable bar both downstairs and up. Both the front and back are well laid out. Great price great location great experience!! I am a huge fan!

When I walked in there were 2 young girls (maybe late teens or very early 20s) talking with the guy…read moreworking there who was an orange-haired guy with umm...interesting.... facial hair in a hoodie. It wasn't very welcoming that all 3 stared at us. He was very short with us and acted like we interrupted something by being there. I was curious about joining their club and buying a sample pack. They were out of sample packs, didn't mention the lounge until I asked him if it was even open, and made zero mention of the club. I didn't even ask about club details because it wasn't the vibe I wanted to hang out in and spend money at with the welcome I got. He called another club for me to see if they had sample packs, was short with me, and was kind of like "be on your way so I can go back to whatever's going on with these girls" attitude.

WORST SMOKE SHOP IN BUFFALO!!…read more Today I went to Oasis and decided to try a new smoke shop. I went in looking to buy a THC cart and upon talking with the worker, he said he would give me a deal of 2 for the price of one since it was my first time shopping there. I was grateful for this, purchased the cartridges and took them out to my car. Once in my car i realized there was nothing in the cartridge containers. Assuming these were samples and i was accidentally handed the wrong ones I went back inside to explain this to the worker. After explaining this i was told there was nothing the worker could do as he was now under the assumption I had taken the cartridges out of the container and brought two empties in trying to scam them. I repeatedly explained the situation and tried to plead with the worker and he did absolutely nothing to make the situation right. Since i was tired and at the end of a long day i wound up buying a new cart just so I could leave and go home not empty handed. This is utter disrespect and poor business practice. The stoner who was running the place should be fired considering he can't even keep track of what he is handing to customers and better yet does nothing to make things right when he screwed up. Utter disgrace Fuck oasis!

I got a product at Oasis2 that had a bad part that went after a day. I was very bummed I had…read morepeople come to try it and it didn't work and was intending to take it to a Playoff party. Oasis2 lacked the part, they had sold out, but contacted oasis on union and worked out getting me set up. Between both stores they did a great maintain fix and got it working. When it appeared it might be more than just the part, they were going to replace it right there. It makes you feel confident about buying and making bigger purchases when they take care of you like both oasis2 and Oasis do. Definately will make future upgrade buys with them.

I love the atmosphere and the cigar selections. Emmit is really good with getting you what you want…read morebased on your likes and dislikes. Definitely talk with him while he's working. The lounge is super cozy and relaxing. The fellow cigar smokers are chill and just love to shoot the small talk. Plus they have a TV and poker tables for certain nights. Today I am enjoying a Gurkha Volition America on this Father's Day.

19 days after placing an order on 12-10-25 and no shipping notification. AVOID, AVOID, AVOID: No…read moreone answers phone, voice mails not accepted and Emails not returned. Terrible does not accurately describe my experience. So much for the Christmas present. Two Emails, at least twenty attempted phone calls. Created an account and saw that 12/10 status was "product backordered and should ship within 4-5 days" (status remains the same on 12/29 which is processing but will not let me cancel the order). Should have just bought local, lesson learned.

Started going to TB as a somewhat newbie. The first "plus" was that I didn't have to become a…read moremember for the rare occasion that I may want to stop in for a cigar. TB simply requires that smokers make a purchase in order to use the lounge. Second "plus," you really couldn't find a nicer group of people. Lots of regulars here. Plenty of space, TVs, bar, all the usual but what seems a much more casual atmosphere than some other places. Ever changing cigar selection - Always nice to see what's new weekly, get the app and watch for sales, specials, and drawings. Sign up for your reward card, points add up fast.

I walked into the Tinder Box with literally ZERO knowledge about cigars, but was looking for a…read morewedding gift. The staff gathered the details of the gift intention and broke down all the considerations from mildness to country of origin and how to trim the cigar for use and how to enjoy. I ended up buying six individual El Rey Del Mundo cigars that they encased in a separate cigar box and loaded it with matchboxes and included the cap cutter. I had such a lovely experience and hope my family enjoys the tradition of celebrating the joining of families with a cigar!

great customer service ,my go to place for all my needs!! I…read morewould tell all my people this should be the best place to go ..thank you for your all your nice people..

Great place to get your smokes and edibles. Located just an hour from Rochester…read more There is also cheap gas and a cute gift shop to pick up some unique gifts.

I stopped in for the first time, was greeted and assisted in a helpful and polite manner. I had a…read morefew questions which were answered thoroughly. My service was friendly and delightful, their prices, service, and selection are great, and they will make sure you have whatever you need. I highly recommend them!

From the owner: Are we special because we have everything in our business we have section for grocery section for…read moresmoke shop section for drink. We have something of everything.

This place is awesome! Highly recomend stopping by on a clear Thursday night over the summer when…read morethe drift pit is in full swing. Full dispensary with a full lounge. The connivence store has a lot to over, both food and tobacco wise. Food trucks on site during events, a small kitchen run by the staff itself is good as well. Dispensary, snacks, and high octane entertainment... what more could you ask for? This place is a must see!

Filled up on cheap gas here. Self serve. Nice convenience type store with washrooms. Staff is super…read morefriendly. Store sells cigarettes and fireworks. Huge parking lot with an auto parts store and a dispensary.

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

My first visit was great. The man there was very helpful and knowledgeable. He spent as much time…read moreas I needed, answered all of my questions. We will be back for our supplies. A new great find!

Awesome selection and prices!! Please come closer to nj!! The selection includes smoothies and…read moreshakes and the PRICES MUST VEVSEEN TO BE BELIEVED!! Seriously amazing in all ways. Edibles ice hash sand lots more!!

Love it. Smokes, smokers, smoke, snacks, all kinds of stuff…read more Cash only but there's an ATM outside by the front door.

Let me start off by saying that the customer service is outstanding. If I could give them 6 starts…read moreI would. I went in tonight at 940pm just browsing and was immediately greeted by BOTH workers, one was named jay (he was the main one that helped us out) and a guy with a pony tail, I forgot his name. But Jay really helped find things and showed us cool pieces and worked with us to find a great piece for us. So thank you Jay and pony tail guy! You guys rock and keep doing a fantastic job