My child has a nervous system disability along with being Autistic. Being spoken to by strangers can send him into fight or flight. I asked that the nurse and doctor not speak directly to 7 year old child. The office staff called me day of the appointment and said that Dr. Nicole Rector could not comply with this. I went in to the office an hour before our appointment with literature on my child's diagnosis and a copy of the Americans with Disabilities act section concerning communication accommodations. At the appointment I stood in front of my child and answered everything the Dr. Nicole Rector asked, and the nurse. Tracy complied willingly to height, weight, and blood pressure (a first for us as demands send him into fight or flight) After Dr Rector asked all her questions with me answering her Child willingly let her examine him eyes, ears, throat, abdomen, etc.
A week later I received a letter in the mail that they have dropped us from their care due to not being able to accommodate his needs.
Asking any adult especially a pediatrician to accommodate a child's disability should be an easy request. This office lacks compassion, caring, and understanding. They had no desire to learn about my child's condition or help us. read more