Staff was not very welcoming and we waited 40 minutes to be seen…read more What made them lose my business though is telling me I wasn't "allowed" to sit with my child during his filling. They said they don't allow parents back even for young children ages 1 or 2. It should be the parent's choice!! If you're using a needle and a drill on my child, I need to be in the room In case my child needs comfort.

Very pleased with Dr. Musal and the staff. Couldn't believe I was able to schedule a same day new…read morepatient appointment. My 9 year old had an adult molar that had been causing excruciating pain. We knew she had a cavity, but our general dentist suggested we see Dr. Musal since it was an adult tooth and he wasn't sure if it would be worth capping or if it should be removed. After my daughter's evaluation, Dr. Musal explained the treatment options clearly and addressed all my questions and concerns. He actually ended up extracting the tooth and did this all in the same day. Glad I didn't have to trek back to Muncie for a separate treatment appointment, no small venture driving from Richmond. I really appreciated how accommodating he was and of course how quickly my daughter was cared for. Check in staff and ancillary nursing were all warm and friendly. The office was clean and modern. Overall a really good experience! I will be back to take the toddler here for her first check up!

I received a bill from Dr. Makris for almost $300 that wasn't covered by my insurance. I was…read moreshocked because I had specifically made sure all the exams and tests would be covered by my insurance when I made the appointment. When you call to contest a charge, the office directs you to a third-party billing service that can't even help you. I've been to two other eye doctors in Muncie with the same insurance and never had to pay more than $15 for the same exams and tests. Also, they have patients wait in a narrow hallway, next to each other, and don't require masks, which is exceptionally unprofessional and unhealthy for a medical office. The whole experience has been very disappointing and I will not go back.

Found Dr. Makris and his staff to be very knowledgeable and friendly. Willing to take the time to…read moreanswer my questions in detail. Very glad that I chose Dr. Makris as my Opthamalogist.