"10 years of experience" my dog was given back to us skinned alive...he looks pink his hair is that short!! He has cuts on his Willy, nipples and lip! I took him in because we had had issues with moving and getting a groomer and we had bought our own kit which left him uneven all of which we had explained. Natalie took it upon herself to skin him all over when all I asked of her was to even him up!! she has cut his beautiful long tail off which was knot free!!! She has literally found the end of the tail and cut!! She's done the same with his ears and cut his whiskers off!!! my dog literally looks like a pink Chihuahua when he's a white Cavachon who's fur we know is hard to maintain as it is but we didn't even get a warning or asked permission to do this for him you also have to pay for the services before hand by bank transfer when confronted Natalie became very abusive I have never known a service like it. Chester is extremely sad and depressed now hiding and shivering in a corner apparently me taking him to a groomer is cruel but nothing compares to how he came out read more