I would say this place is a really good pet shop,it has a brilliant selection to choose from which…read moreinclude a good range of fishes to choose from which include goldfish,smaller fishes and larger fishes. Also all the equipment to go with it including tanks and fish food.Some of the tanks are very small others are quite large the prices range from £15-50.They also have a good selection of dog and cat food. They is also a part in the shop were they sell guniee pigs,rats,mice,rabbits,budgies,parrots etc. All staff are very friendly and helpful. I bought my rabbit from there which was £27 and the cage and all bits and bobs come to £70 which is very good.

It ws a great pet store until it had shut down i had gone every day to just check if it is open and…read moreit never opened please dont waste time going it isnt worth the hastle to going and not being open :(

We've all seen those adverts that try and make us feel guilty about not giving out pets enough toys…read moreor gourmet food. Well, they work. Gosh darn it. Yes, we're a nation of pet spoilers and no doubt there lurks many an obese cat or behaviourally dubious dog in many a semi-detached house, but at least these fellows are making a bit of money out of it. It's the place to find all those bits and bobs you can't get in supermarkets, but what really shines in Pets at Home is the availability of small pets. Empty your mind of all those sinister pet shops with poor, suffocated hamsters squeezing against one another and pressing their little paws up against the glass, longing for respite. At Pets at Home, wellbeing is the operative word. Little rodents can be bought here, as well as fishies, hutches for the bunnies, gifts, food, wholesome treats, reptile food (it remains to be seen whether there's a crossover here with the rodents for sale...), stuff to keep the wildlife happy in your garden and even every product you need to help raise your own chickens. My own chickens. I will do this one day, simply because every chicken owner I've met has testified as to the quality of the eggs. If you're paying a visit to the Trafford Centre and love your pets, definitely pop in here. It's a trip out as well as supply gathering.

I have to say once you look past the polish and chain ideal you will find a store after only one…read morething, and its not your pets welfare. They give you bad advice and have fish that die on you after a week. Sure the pets in there are cute but you just wanna save them from the misery they must be suffering. Will not shop here again unless I'm desperate and even then I will be passing out cards to Urmston Aquatics. Avoid!

A great little petshop located in the Lowry Outlet Mall at Salford Quays…read more They have got supplies for all types of pets, but as a dog owner, I have found there range and prices to be excellent. Large rawhide chews are 4 for £1 whereas in large department store type pert shop you pay £5 for 10! It's really worth going in and stocking up. They also sell lots of other treats at bargain proces including pigs ears and bones. They also have a massive selection of dog beds which are cheaper than anywhere else I have seen. Definately worth a visit!

I am absolutely fuming about viper and vine!…read more my daughter paid for a myna bird way before christmas thinking we would get it 2 weeks later like they said and still we dont have no bird every week when i phone up its always different excuses " your bird will be at your home next week" well i have had enough know the staff are so rude! will never be buying from here again.

A fantastic reptile and aquatic store, the shop is actually two shops with reptiles and…read moreinvertebrates in one building and the other building houses the aquatic side. The store is only small but carries a massive range of livestock and sundries, all available space is used to it's maximum capacity, so it's probably not the best place for a person who is scared of snakes to be! They have your usual corns and pythons, but they also stock more unusual animals and have a large range of tarantulas and scorpions too. Couple with the friendly and very helpful staff, this is definitely one of the best reptile stores you could hope to visit.

AVOID AT ALL COSTS!!!! Bought an auto feeder online and…read morewhen it arrived we tested it (out of the tank and over paper) to ensure we wouldn't be over feeding the fish, however despite following the instructions, the difference between two particular settings was huge which led us to believe it wasn't working properly or wasn't fit for purpose as none of the settings were in any way useable. I took it into the store today to return and was greeted by the most patronising and unhelpful man. When I explained the issue, he decided he would show me how to change the settings, I explained I already had done all of that and calmly explained the issue again. He then proceeded to continually tell me it couldn't be returned as we'd tested it (not sure how anybody would go about setting up an auto feeder without testing it). He then said it couldn't be returned because Juwel wouldn't give them any money back if it was ok. I explained again that I don't think it's fit for purpose and asked if we could test it there and then so he could see what I was talking about, to which he said no and continued to tell me he couldn't help/it couldn't be returned and he didn't know what else to say. Admittedly I did ring my husband at this point and was so angry at being patronised and the absolute unhelpfuness and attitude of the gentleman that I did swear to my husband whilst on the phone. The gentleman then told me I can't speak to him like that (he could clearly see I was on the phone and not directing my conversation at him) by this point I gave up and left the store. I totally understand that there are certain policies in place but he refused to even test the feeder to check if it was working as they 'have sold hundreds and never had a problem'. The complete lack of customer care is appalling and throws into question whether or not they are following any distance selling regulations at all given I was not allowed to return an item I feel is not working as it should!

Absolutely terrible company with a terrible attitude and zero concept of customer service out how…read moreto even speak to other humans with respect. Sold me an item that was not fit for purpose and refused a refund on the basis it was "used". It had been tested, which is how we established it is not fit for purpose