loved the free holiday photos that they offer for your pets! the staff was very friendly and we…read morewere able to get his picture very quickly - which was helpful because my cat had a bit of anxiety going to the store. Will go back to this location next year for pictures as well! So glad they offer this.

The ladies in the Grooming department did a wonderful job with my dog. She's a rescue. I've only…read morehad her a day. They were patient and kind and waited until she was ready. Can't thank you enough. You ladies all rock out loud.

WORST PLACE EVER!! I will never ever go back! Had boarded our dog 3-4 times in the past…read more Recently was last summer. She's a 10 pound Maltese, never ever bit anyone in 15 years of having her. Rude, insensitive, entitled lady behind the counter. Denied her treat of Denta Stix which shes had for ten years, saying it's a choking hazard. This lady was on a power trip, not nice, not welcoming, doesn't like her job obviously. Filled all the papers out. Dog had all necessary vacinations. She bent down and tried to put a lease around her neck. Dog has cataracts and is hard of hearing too. Dog snipped at her. I asked her to give the dog a few minutes to calm down since this is a stranger she cant see trying to put something around her neck. She refused and told us she couldn't take out dog!!!! At the last moment before we leave for out week long vacation she says she can not take the dog!!!!!! No apologies just flat out can't take her!! We had no one or no where to take her since it's the Fourth of July weekend!! This person didn't care about any of that. Ruining our vacation didn't matter to her. To top if off I was told by a Danielle that she'd hate to report my dog to animal control if she bit anyone!! This dog who has had a rabies shot was going to be reported to animal control?? Are you kidding me? For what for them to come take and euthanize her? Stay far away from this place. The store manager was no better except supporting his staff! I wouldn't leave a fly here!!

Always a fun time shopping here, especially if I bring my dog. This store stays pretty clean…read moreconsidering what it is. The employees are friendly and the prices are reasonable.

After we did one set of sessions with another trainer and having several highly recommended dog…read moretraining schools that were shut down last year due to the pandemic we wound up working on dog training solo. Our German Shepherd pup had so many issues in the beginning & spent many visits at the Vet, then at the same time I was at my end with serious health issues with father in law tapping my husband's strength and involvement I was so desperate many times with hoping we could keep our beloved puppy. It's been a hard road, we have tried to learn a lot to self teach ourselves and researched more local training facilities but nothing seemed to fit. Our first consultation with Ryan gave us a lot of confidence that finally a solid professional dog trainer. When he and Sarah came for our first session we were absolutely astounded. They truly are very in tune to the dog and they were also extremely capable of engaging us to be apart of the training. Their love for the pup and what they do shines through! I loved learning how to break down each little piece of learning about what our goals were and working with my Jedi to see her GET IT. I became more amazed at what dogs are capable of than I ever knew was in these incredible animals we become family with. We have made more progress with northBound Dog Training in short order that I think is a testimony to their skills and ability to capture what we need to know and what our dog needs from us. They really get how the dog is wired up and honing in on the dog's awareness, as well as reading the dog for tolerating how much time is needed for the work your doing. I would recommend them to anyone who wants a caring, kind, skilled and capable dog trainer that will listen to you as the owner and help you understand the ways they do their work to have you be apart of it. Equipping you to be capable too! I wish I had them at the beginning when I was near melting down once a week, but better late than never! I don't feel lost and alone in the journey now, or like drowning in online floods of options that make your head spin. Yep.. I can't say enough good things about them. Ya might want to call them and shut me up! Haha!

From the owner: At Northbound Dog Training, LLC, we treat every dog like family. As a husband-and-wife team, we…read moreproudly serve Whatcom, Skagit, and Snohomish Counties. We specialize in positive reinforcement and evidence-based training methods that prioritize compassion, safety, and strengthening the bond between people and their dogs. Committed to the LIMA (Least Intrusive, Minimally Aversive) approach, we are always learning, growing, and moving forward—it's baked into our name! Let us help you and your dog find the path forward.

Thank you, Joyce! I brought our dog, Charlie, in today for a…read morebath and a haircut. We've lived on the eastside until recently and had been going to the same private groomer since Charlie had her first grooming experience, almost nine years ago. So it was with great trepidation that we took Charlie to a "Big Box" groomer. I was immediately put at ease when we entered and were greeted warmly by the two young ladies at the grooming reception desk. They welcomed Charlie as if she were their own dog and I was truly overjoyed when I picked her up a few hours later and saw the beautiful job Joyce had done with Charlie's cut. One of the best cuts our pup has ever had! Thank you, again, Joyce, and to all of you who took such great care of Charlie and her nervous dad! We'll see you all in a couple months! Sincerely, John G.

I have been taking my dog to a different location for years to be groomed. I arrange my schedule…read moretoday to take my dog for her scheduled appointment, only to be told she can not be groomed at Petco because of a heart condition she has had since birth. I completely understand the liability behind it. However, medical history should be reviewed before a dog arrives for an appointment to see if there is an issue. I definitely will NOT be bringing my other pup for grooming after this experience. To make matters worse, the " grooming manger " was not very professional. Be aware of disclosing your dogs health information.

Very nice new pet shop and owner willing to order what she may not have for your pet!read more

From the owner: Join us Saturday 12/21 11am-2pm for our grand re-opening now offering grooming services! Every…read morepurchase receives a raffle ticket for a chance to win a FREE grooming session for your furry friend! 20% off all in-store purchases, $10 nail trimmings, visit our website for an appointment or call! If you need extra hands, we can pick up your fur baby and drop off your fur baby after their grooming for an additional fee. Beyond caring for pets, we celebrate the bond with unique pet-themed gifts.

Great service. Cooper was treated like a celebrity. He doesn't do well with other dogs so this…read morewas the perfect.

Very satisfying job on Bella great service and she was a great person to talk to…read more And she has a fair price

They have a huge new freezer of Tuckers raw in many flavors and sizes, so now I am really happy…read morewith this store! PLenty of selection no more custom ordering.

Very nice selection of offerings for pets of all shapes and sizes. My favorite part of the store…read moreare the dog washes; these stores offer a great variety of shampoos to suit many preferences and allergies. The store also offers delivery too!

This is a small shop in Rochester Hills, MI. There is a cashier/owner and a groomer. I called ahead…read moreto inquire about the price and was told it would be $60 for my petite Cavalier. When I went to pay, the cashier informed me the price was $70 + a tip. With my previous male Cavalier, the highest price ever paid in 16 years was $48 + tip. He was twice my female's height/weight with a much heavier coat. I thought $70+ tip was excessive for a 12 lb. Cavalier. I thought the groomer did an okay job but never trimmed any body fur and the butt was a bit scruffy and looked a bit unfinished. Chest feathering was not trimmed at all. Being retired on a fixed income, I think I will look around more before I schedule my two year old Cavalier for her next grooming appointment.

Derek is amazing! I called on Christmas eve to see if they were open and he said they were closed…read morebut he was still there if I wanted to come in and grab a few things. Absolutely saved me and was an extremely kind thing to do. While we were there he was very friendly and even let another customer in to grab a few things. I really appreciate him and highly recommend taking your business here.

Great care with our dog, have been using for quite a while, pleased with everything.read more

Just did my first full service groom at Scrubbers. The dog is difficult and has been kicked out of…read moreseveral groomers. Erica did a great job with him, though couldn't quite finish because the dog is a giant jerk for groomers. She did not charge us the full amount yet got further with him than other groomers have in the past. I will try this place again.