Dr. Dorsey euthanized our very sick cat, after a thorough…read moreexamination and a frank discussion. First he gave the cat a shot to calm her, then he came back to euthanize her. Before the process began, he used my phone to take some pictures of the cat with me. He is a very compassionate and capable vet.

My dad took his red-headed retriever to Dr. Dorsey when she was sick. I know my dad appreciated the…read morekindness they showed him, especially when he had to put his dog down, to end her suffering.

This is the best groomer in Beckley. I've tried several others. Very trustworthy and constantly…read moregreat pet grooming. Same people every time so no wondering who is working with you fir baby. Very reasonable prices and fast. Be patient with phone calls and texts. This is a small business with a single owner/operator. Schedule appointments a week in advance and pay with cash or check only.

These folks went out of their way to take care of our dog, who got onto a mess while we were on…read morevacation. They bathed, trimmed, and scented our Pomapoo, then added a cute kerchief. They all cooed over him and said they loved working with him and were sad to see him go. I would recommend them to anyone.

At first Dog House was awesome and a true up and coming business. I wholeheartedly supported the…read moreowner and appreciated her once excellent services. I spoke as her witness at town council when noise violations were brought up against her business and the verdict went on her favor. Later on in Jan/Feb 2025 timeframe I noticed her employees were never there. Owner had her very young son in the grooming area 3 times looking dirty and tired. My pup isn't trustworthy with small children unfortunately. I mentioned this and the owner said, "well he needs to learn how to act around dogs". I didn't like that answer but also empathize with working moms so I continued to support her business. My last visit was a disaster. I scheduled a week in advance, the toddler boy was there again and yet another new employee. 6 hours later he still wasn't groomed fully groomed just bathed. I went to get my pup because I don't want him locked up all day. I mentioned I don't like him being kenneled all day without potty breaks and water. She claimed to walk the dogs when they are with her all day. I didn't believe that to be true because she was watching her son and grooming with a new hire and her husband. If she didn't have time to groom my dog in 6 hours how would she have time to walk him? Furthermore they forgot to use my shampoo (the shampoo they use smells terrible to me and gives my pup dandruff) she said her husband forgot to use my shampoo. Her husband isn't a groomer and I didn't like that random people were working with my pup. The prices are about 30% hire than other groomers and I always tip $20.00 but I later learned the tips are not given to groomers. Dog House was once an excellent groomer/ boarder but the employee turnover and tip controversy and long groom times and very young children walking loose just are not acceptable to me. I wish them well, but they must treat employees with respect and pay better attention to client requests.

Our dog Wren is the 2nd dog we've had at The Dog House. And they are the absolute best!! They treat…read moreyour animals like they are theirs. The doggy daycare is the best in town and the dogs are soo happy and tired after! The girls working there are accommodating and kind. Can't wait our next play day!

We have boarded our pup at Nap A Lot kennels for years. Tallie is always very happy to see…read moreMarlene, and is happy, healthy and NOT stinky when we pick her up. Marlene individually walks each dog every day. She is also very reasonable.

Was new to area so vet's office recommended this place...I would NOT recommend!!! Good luck trying…read moreto get them to call you back. I called numerous times and left several messages, only to hear NOTHING BACK!! NLT a good way to get good reviews or more customers. Wish I could give a better review, need to try it 1st! I would give a zero, but had to give a star...