I'm sad to write this review…read more However, this place is absolutely the best for helping in your time of need. They treat you, your family and your pet with dignity and comfort. They work with your schedule. They offer many, many beautiful keepsakes. I wish I wasnt their customer, but I thank God that a place like this exists. Wonderful people and an invaluable service. Thank you. I wholeheartedly reccomend this place based on my experience with them.

They were very compassionate, very professional. Services…read morewere great and no high pressure.

I had to use their services again, way too soon. This was my last dog. It's a devastating time…read more The gentleman taking care of me, Tony, spent a lot of time just chatting and taking my mind off of the whole situation. I felt so much better when I left. He Truly knows how to handle grieving people so they don't feel that this is just another business transaction.

Tony was very understanding and re-assuring. He gave me extra time to get foot print & say goodbye…read moreagain. Received pets back in a few days. We've had three pets done here. Both front doors are locked which is annoying, and one of the "receptionists" was difficult, but second one was good. Beautiful tin that they put him in. But they have more expensive if you can afford better.

My daughter's beloved kitty passed away, and she was devastated. Her veterinarian recommended…read moreFaithful Companion, and my daughter drove there herself. They were very kind and compassionate. When my daughter left, she broke down crying in the parking lot. A very kind male employee came up to her car to check on her, which meant so much to me, because I wasn't able to be there with her. They also gave her multiple options to personalize her purchase, including the paw print, and that's so comforting to have, forever. Faithful Companion returned her kitty to her (directly to her vet) quickly, and it meant a lot. They helped us get through a very difficult time. I highly recommend them for anyone within driving distance (my daughter drove quite some way to get there, and it was worth it).

We are deeply grateful to Faithful Companion and their wonderful staffs for the compassion and care…read morethey showed us during one of the most difficult moments of our lives--saying goodbye to our girl Maow. When we arrived to drop her off, it was very close to their closing time, yet not once did we feel rushed or pressured. The staff waited for us with patience and kindness, guiding us calmly through the process and giving us the space to say our farewells. The pickup was handled with the same warmth and dignity. Every person we met here was helpful, polite, friendly, and genuinely caring--people who clearly have a passion for honoring our beloved pets. Knowing Maow was treated with such respect brought us comfort in our grief. We cannot thank them enough and wholeheartedly recommend Faithful Companion to anyone facing this difficult goodbye.

Highly recommend Dr Frasier and the in home service he provides. He made an awful situation less…read morepainful for our kitty and us. Was very professional and respectful of our needs and emotions.

We all knew it was time for our 15 year old baby girl to cross the Rainbow Bridge, including her,…read morebut she needed help crossing the bridge. She always hated the vet, and I shuddered at the thought of going to the vet's impersonal office - I had visions of metal tables, all business, and a horrid pit in my stomach for the rest of my life. Our family decided that in home compassionate euthanasia was how we wanted to handle things. Unfortunately, it took several calls over about a 7 hour span to our vet to try to get a recommendation, as I did NOT want to go pot luck on something like this. The place they suggested was lovely, but couldn't come until the following evening. During that time, our beautiful fur baby deteriorated significantly. I couldn't bear the thought of her suffering. My sister made some calls to get recommendations, and Dr. Fraser from In-Home Pet Loss came recommended from three independent sources. He was able to get to us within a few hours. He explained every single thing that he did. He was gentle. He was caring. He was completely respectful of all of us. We kept her in her bed, which truly was her happy place, and we were able to hold her, stroke her, and talk to her the entire time. It was as dignified and peaceful as possible. While we all knew it was time, none of us wanted to say goodbye, but Dr. Fraser helped guide us through the process. He provided us paw prints for our memories, and when everything was over, he carried her out in her bed, (which he then returned to us) which was much more comforting than I could have expected. Thank you, Dr. Fraser, for helping us through truly one of the most heartbreaking things we have been through.

While no one wants to take their pet to the emergency vet, sometimes you have no choice…read more Unfortunately, that is what happened to us this past Thursday. Our dog suddenly went limp, labored breathing and white gums. We tried to take her to West Park, and they turned us away because they were at capacity. We didn't realize that MedVet was 5 min further away, but we were directed there. We called while we were on our way, and they were waiting for us when we arrived. She was rushed back, where they did an initial exam and got her stable. It was very helpful to have the monitors up to show where our pet was in the line of order to be seen. While we're waiting, a few more critical patients came in, and the staff was so on top of it. It turns out our girl suffered anaphylactic shock from something, perhaps a bug bite. She ended up staying two nights, and we visited her each day for about an hour. The staff was so incredible, I don't think I could ever work in an environment. As expected, it was pricier, but the staff went above and beyond for us. We never worried about Luna while she was in their care. On the second day, the doctor called me and spent 20 min walking through her chart, results and next steps with me. I really appreciated it. Hopefully we will never need to go back, but if we do, we know where to go.

The waiting room is spacious and clean. They have charging stations, snack machines, and drinks…read more There are also coloring pages for kids and a separate waiting area for cats. The parking lot has ample space, and its handicap--accessible. The restrooms are also clean. The nature of emergency medicine is unpredictable so yes our wait time was long and it was more expensive than a routine vet visit, but that's just the way it is. The entire staff was very pleasant and Special callout to Dr. Gabrielle DeVere who took plenty of time with me and answered my questions. Also shout out to Lori (Laurie?) who answered the phone and treated me with respect and kindness. I also heard her interact with other clients on the phone and she was remarkably professional, empathetic and helpful.

This was our second experience with Gentle Farewell. Our 1st was over 4 years ago, for my eldest…read moreson's fur baby, and it made a very difficult time peaceful and comforting. The vet who came, sorry I don't remember her name, was nothing short of amazing! Her words assured us we were doing the right thing. "You are giving Nina the most difficult gift that you have ever given." When it came time for my youngest son to say goodbye to his beloved Ryker, we didn't hesitate to call Gentle Farewell. Unfortunately, we did not have the same comforting experience. Dr. Parker was not unkind, but we certainly didn't connect with her glowing testimonials on the website. All 5 of us present, found her to be competent, but clinical and a bit rushed. Maybe she was having a bad day, but we certainly weren't left with the same feeling of empathy as the first experience.

Wish I could give them 10 stars. They are so compassionate. I will never suffer going for this…read moreservice to vet clinic again

I recommend the business with no hesitation. When my late mother's cat I was taking care of passed…read moreaway my sister and I wanted to spread Sunny's ashes in a place near and dear to our Mom. They are professional and handle everything with understanding and compassion. They let you decide exactly what fits your needs from the array of affordable services they provide. As Annette wrote in her review and I agree, they are the best!

The staff was incredibly friendly both in person and on the phone. Absolutely no pressure when the…read moretime came to purchase an urn. So very glad I entrusted these folks to make sure my pet was treated with dignity and respect. Highly recommend.

We recently had to make the sad decision to send our cat Alice over the rainbow bridge. It is…read moreimportant to our family that are animals are returned to us in a manner that allows us to bring them home so we can continue to love and honor them. I have never met anyone who cares more about this than Sherry at Dejohns pet center. From the moment you walk in you will be met with such warmth and care and dignity. Sherry met us with Alice with soft music, candles and a special bed for her to be laid into. Every aspect of this difficult time was met with such amazing respect and gracefulness by Sherry and DeJohns. it was so comforting to us. This was the fourth time we have used this wonderful service and we cannot say enough about their services, beautiful products that honor our fur babies and most especially Sherri's heart and respect for our time of grief of those magnificent creatures that we were honored to share our lives with.

Words can not even begin to express the importance Sherri, Jim, and DeJohn Pet Services played in…read morethe passing of our family member. Our dog, (hard to even call her that) Riley, passed the Saturday before Easter Sunday. We had decided in advance to have our Riley cremated, so that she would always be by our sides. However, the timing of losing her was not going to allow us to take her home the same day. We were told by countless cremation locations that she would need to be "dropped off" and "picked up a week later." We couldn't allow that. Could anyone allow that to happen to their family? We happened upon DeJohn Pet Services while frantically searching for a location that would respect her body to the standard of a human, and do it the same day - a weekend evening, no less. The ONLY place in the area that is capable of both - is DeJohn Pet Services. Sherri, on a Saturday, told us she would meet us there at 6pm. Grief-stricken, we arrived with Riley in sobbing tears. Sherri allowed us all the time we needed to wait for more family members to arrive and try to say our goodbyes. There was nothing more important to us than to STAY with our baby through every step of the process - just like she would have wanted in life. Sherri allowed us to stay next to Riley as she clipped her fur for us to have, prepared the cremation, and let us send her on her way by pressing the button - ourselves. DeJohn is the ONLY place in this area that your pet/family member will be privately cremated. This is the only place that will allow you to stay with them throughout the process. This is the only place that will treat them with the standard and care of a human - if not more. If you have an animal - that is your FAMILY member - that you want treated with the upmost dignity and love....go see Sherri at DeJohn Pet Services.

So even though you think you're ready for the inevitable. I certainly thought I was but was far…read morefrom it. Gizmo & I had 14 great years together and I am thankful that Paws Awhile was there. Gizmo left on a Sunday morning and Paws Awhile opened for us, even though they are closed on Sunday's.The remains were sent to our local vet to save us from traveling back out to Richfield. We received the paw impressions in a nice wooden case and I could not have asked for more. Very happy with their services.

I just returned from picking up our rescue dog's remains from the vet, but was so disappointed to…read morediscover that her dog tags were missing. A call to Paws Awhile indicated that because I didn't specify that I wanted the dog tags, they were destroyed. How unfortunate!!

My furkid had an absolutely sweet experience with Sherry. Her skill with pups was the difference…read moremaker for Tatey. Also fantastic for me, I didn't have to fight traffic to get to a salon. Sherry came to my local park in her mobile grooming van!! Highly recommend.

I love the experience I had today. My one year old pitbull terrier Ace has been groomed before in…read moreother places and he would get anxiety from the loudness of other grooming facilities and today from the moment you walk in it was very quiet and Ace was relaxed the whole time and Jamie took great care of him. He looks and feels super clean! I will definitely come back. Thank you Jamie.