Update: this issue still remains unresolved. Still waiting on a call back from the owner after…read moreweeks of playing phone tag. I'm sure there are kind people who work here, but we are very dissatisfied with our experience. We trusted this facility to properly monitor and care for our Australian Shepherd while we were away, paying around $50 per night plus tip. When we picked him up yesterday, we were told he had a hotspot and had been favoring one leg. At pickup, his foot was very red, but there was no visible blood. By the time we got him home, his foot was noticeably bleeding and the condition was worse than we were led to believe. This was not something that happened overnight and should have been attended to. Today we took him to the vet, where we learned that infection had already set in. The visit cost us an additional $150, and he is currently unable to put weight on his foot and will need at least a week to recover. We attempted to contact the facility through both the website and email and have yet to receive any response. While we understand mistakes can happen, this situation is not acceptable. I would encourage anyone looking for attentive care and communication to look elsewhere.

My oldest dog has been going for boarding off and on for 12 years. I love that they all know who he…read moreis - even new staff! Same for my newest dog who has gone to day care once every week or two for about 5-6 months. They all know him too, partly because he's so energetic, and he plays endlessly! He has been in puppy training and they have helped me reinforce good habits and giving him time outs so he can decompress from all of the doggy stimulation. I wanted to leave this review because I believe their score on Yelp should be much higher! My youngest is a Husky mix and my oldest is a pug.

I took a Kitten that I found to Branchville Vet. This kitten was going to be given to a friend. I…read moremade it very clear that this kitten was going to be housed with another Cat and I want to run whatever tests were going to need to be run to keep the other cat safe. Branchville recommended the bare minimum. I even brought up the kitten's insatiable appetite. They told me "it's fine it's just a growing kitten." When I gave my friend the kitten he immediately took it to his own vet who ran MANY tests. Turns out the kitten had worms that could've been passed to the other cat. I was very clear about what I wanted from Branchville and they dropped the ball. Luckily my friend brought the kitten to a better veterinary's office. Don't bring your animal to Branchville if you want them to be healthy.

I took my 14 old Maltese in. He had hurt his back a couple of years ago and would have times when…read morehe would hurt but was always better the next day but this time it was several days and he wasn't getting any better. I called the vet and told me to come in even though I didn't have an appointment. I didn't have to wait. The dr understood that I didn't want to spend a lot of money on x-rays and labs (for a 14 year old that I knew what the problem was) and just ordered some muscle relaxers and nerve meds. They did the trick!! They understood the problem and helped without me waiting!! They were wonderful!! I definitely recommend them for all of your pet needs!! They are great!!

This is a very personal review. I love my dog dearly. His name is Otis Redding. He is a French…read moreBull Dog that is three years old. Otis reactive which means, he gets really excited when he meets human's and other dogs. He is also very protective of my wife and I to whom he spends most of his time with. I have hired several trainers and behaviorists to help us with Otis. Let me be clear, Otis is the best dog we have ever had 95% of the time. It is the other 5% that we want to improve. I also wanted Otis to have a place to be boarded so my family can go on a cruise next year. That is the foundation of my needs and story. I purchased a package for Otis at Creative Dog Training for 20 days of "Interactive Dog Day Care". In addition, I hired them for for sessions of dog training with my wife and I. Please remember, this is not my first rodeo on dog training. Otis has gone for close to 20 visits, Monday through Friday every week. He has made both human and dog friends. Some days, the owner of "Creative Dog Training" sends me a short video on Otis progress. Other days, Otis gets kind of a report card of how he is doing. Brining him from Down Town Birmingham to the Summit area every day has been no fun at all. I choose to do it because it was the only way I could give Otis a deep dose of acclimating him to everyone. Today we did our first session with the owner/trainer. Once Otis walks in the door of CDT, he a zero issues with other dogs and is open to new human friends. The training session is about 1/2 and gave my wife and me so very easy hints on working with my dog at home. CDT is not cheap however anything in life that is worth having has a cost to it. I know have a place to board my dog and a better dog at home. We still have huge improvement needed. However, there is light at the end of the tunnel. Hope this helps anyone who reads this review.

Our girl has been going to CDT since 2017 when she was a puppy- they are wonderful for boarding,…read moretraining, daycare, you name it!

I don't know about their animal care. Was not able to talk with anyone…read more Made several calls at different hours for two days. They would answer and put me on hold, said they would get back to me. I hung up each time after 10 minutes or so.? Maybe they were short handed or really busy. I moved on, called 2 other vets got my question answered and a time to schedule an appointment. Getting 2 cats fixed, we have to wait till they reach 6 months of age. Two stars for answering the phone.

Love whole staff. Friendly and very caring about your pets. Reccomend 100% . All 4 of my dogs love…read morethe whole team. They are very gentle with my dogs.

I do not recommend Altadena Vet Services!! Please think twice before booking here. The groomer cut…read moremy small dogs throat/neck because she rushed through her hair cut so much so that she had to have 5 surgical staples. All done before I was even notified. DO NOT BOOK GROOMING HERE. They then proceeded to downplay it.

Professional and personal vet care. Great grooming services and boarding. Have been using this vet…read moresince 2002. Treat animals with an abundance of respect and compassion.

Took our fur baby in about a hour before they closed because he was throwing up and had diarrhea…read morefor about 20 hours. They stayed a little later just so they could help us out. We were helped by vet tech Alex and Dr.Early and they were amazing!!! Our 2 yr old beagle felt so much better right when we left and willingly jump into the car when we were leaving!!! I could not thank them enough for caring for our pet like one of their own.

The staff @ Chelsea animal clinic are fabulous. Always polite and helpful. As for the Drs, the are…read morevery informative on my dog health she is getting older and needing extra care.

Only place I will take my dogs to board ever. They are always the best. Scott is so caring and they…read moreare just the sweetest family. They really love your dog.

I met Les Tippen when he was teaching at Birmingham Obedience Training Club, and I was so impressed…read moreby his dedication towards positive and practical training. As a result, I was thrilled when Les opened Good Dog Training and Kennels - it soon became my "go to" place to board my dog Athena, even though I had to drive forty minutes out of my way to drop her off and pick her up. I can't even begin to tell you how grateful I was to Les for always taking such good care of her. She was so happy to be there, that as much as I missed her when away, I almost felt guilty about picking her up and depriving her of her new playmates. Now that Athena's passed, I've moved to Texas, and I'm considering another puppy, I'm terribly saddened at the thought of having a dog that won't know Les and his property.

Such an awesome place with friendly staff. I've used this vet for the last 9 years and I've never…read morehad a complaint. The veterinarians are knowledgeable and take the time to help you understand your pet's health. The staff are excited to love in your fut babies. The new location is absolutely stunning. It's like a fine pet hotel. They not only offer vet services, but training, lodging, and daycare as well.

This isn't my first time here but I wasn't happy the last time because a technician adjusted my…read moredog's harness and spoiled my visit. My dog pulled its harness off and ran away. Since I had a collar & a harness on a breed known as an Escape Artists, she should have never touched my adjustments because it took me days to get it right. But that's just one employee. She still hasn't apologized but I'm betting she learned a lesson. My dog was found and all is well. Otherwise, I am very pleased with the hospital. They open early and stay late! Wow! 6:00am until 7:30 pm thru the week. It's a new very expensive building with many people working in department. I was whisked into a private room to discuss my pet. They actually looked at the picture and dog to ensure they have the right records on the screen in front of them. Then I was checked out via the same screen so everything is private. They have a feline room like something out of Animal Cribs with even an aquarium to amuse the cats. The kitties are able to walk bridges, trees and walls to behave like a cat would act in nature.