Jess at Best Friends Pet Grooming Salon is nothing short of MAGIC. I don't use that word lightly --…read morewhat she did for my Frenchie, Louie, honestly blew me away. Nail trims have always been a huge issue for us, especially at the vet. They would leave his nails too long, and over time the quick kept growing out, turning his nails into literal bear claws. It got to the point where I didn't think we'd ever get them back to a normal, healthy length. I originally found Jess for my labradoodle Mabel and just happen to ask her about my Louie's nails . Not only did she trim his nails as short as safely possible, she did it with incredible gentleness and patience. Louie was calm, comfortable, and completely at ease -- which NEVER happens. But what truly sets Jess apart is her knowledge and care. She's actively working on helping the vein recede over time so his nails can return to a normal length instead of those "eagle talons." Who even does that?! That level of attention, skill, and dedication is so rare. Jess doesn't just groom -- she genuinely cares about your dog's long-term health and comfort. I'm beyond grateful we found her. If you have a dog with difficult nails or any grooming challenges, Jess is the one. Truly one of a kind.

Excellent service.Everyone is friendly and cares about your pet…read more Clean environment..new customer for life.

Okay I know I'm beginning to sound like a broken record! This time my poor little is not herself…read more Sadly she is experiencing some back issues which is keeping her from moving around comfortably. She lays down then upon trying to get up she struggles. So I called Lisa and explained the situation to her so when I drop off my dog they know what to expect. Got to say Lisa has such a great staff. When I arrived there was no issue one of the groomers came right and picked up my dog very carefully and brought her in to get prepped for grooming. Honestly I did not know what to expect with regards to how she was during the time she was being groomed. Apparently she did really good, no squirming, no wincing or crying in discomfort. It pays to always communicate any problems concerns or issues before you drop your dog off this way everyone is on the same page. Great job Le Beastro!

Lisa and her staff are amazing!!! They are so good with my girl Sophie :) They are the best in…read moretown and highly recommend bringing your pup to Le Beastro

This was Milo's first haircut, and it went beyond amazing! I was so happy with how everything…read moreturned out. He looked great, was well cared for, and seemed comfortable throughout the whole experience. The staff did an incredible job, and I couldn't be happier with the results. We will definitely be coming back again. Highly recommend!

They did a fantastic job with my 7 year old Berner. She'd never been to a groomer before and I was…read morenervous about how she'd do with the experience, and how she'd look. She did great and looked like a star when done. Highly recommend.

Busy establishment. The receptionist chappie seemed a little overwhelmed, as when I arrived at 8am…read moresharp another three people walked in with pets at the same time and not all had appointments. I have no issue with the price - I read other reviews where clients complain about the charges but they need an education. I guess this place has more customers than they can handle (great!) which was borne out by my impression of a lack of customer service - otherwise I would give 5 stars. The only issue I had is as follows: Bottom Line- is the cat made it out alive - with only two nails cut and bleeding so we should be thankful. Other than that he was clean and fur trimmed and smelled of roses - I did want to address the bleeding nails issue though and called back to speak to Bianca the owner and left two messages with the receptionist for her but no return call. Unimpressed with this. Customer advice now: If your groomer injures (or cuts accidentally) any pet, I as they owner like to be the first to know - tell me when I arrive to collect little Schnoz, and not have me find out when I get home and the cat winces when I pick her up and I see blood on her paws. I'm not being too dramatic either - just tell me when I come to collect the animal... like: "Hi Mr Blobby, I'm afraid Bob our groomer had a little difficulty bathing your cat Schmucko, and when clipping his nails, two of them were cut a little too close to the quick and bled a but please don't worry, he's fine now but we apologize- and be assured he will probably do better next time once he's more familiar with our staff...." Now if you told me something along those lines when I arrived to collect little Schmucko - fine....I'd be absolutely fine with it. By the way I am a military veteran so used to seeing a bit more than Fido's uncomfortable toes - so please know I'm definitely not being overly dramatic at all- it's all relative. I was more upset that I wasn't told promptly and didn't get a call back from the owner. The cat can and will get over it! As for the staff - no one has "time" for the customers as they are so busy. Again, customer service would do well here because clients need to be reassured of quality service and prompt and efficient grooming. Having been told "one hour" but in the end it took three hours: not a biggie again but do try and manage customers' expectations. Tell me' "It may take three hours but we might be done earlier and will let you know." The reception rooms smells bad - dog and cat funk and wet matted hair and poop all mixed together. Get the ventilation going. As I said, the cat made it out in one piece so we will return again but not for a while. It would have been nice to get a call back. One week later and I don't think it's going to happen.

Asked for a Teddy Bear cut, showed Bianca the picture of the cut,…read more 4hrs and $115 dollars later~ What a botched up job!!

TERRIBLE! AVOID!!- the staff will not let you speak to the groomer you request. They are lazy…read more my dog gets regular brushes and baths but sometimes you need the help of a professional. They shaved my dog to look like a mole rat and I cried! it was cold outside and had been brought in with a beautiful coat of fur and left naked. $200! I've been to many groomers over the year and have never had this terrible experience. Don't go there.

First timer here! I was recommended to check this place out after seeing Westchester magazine…read moreaward them for best dog groomer. It was our puppy's first grooming. They did such a great job and he looked and smelled so good! It's always so hard with a new puppy but I'm so happy with the outcome. Staff was super friendly and welcoming. Definitely coming back and would definitely recommend.

Worst cat groomer I've ever experienced. My cat needed her nails trimmed and there were two large…read moredogs roaming in the front of the store, my cat was very agitated by the loud barking. The owner roughly handled my cat and carried her by the nape of her neck. Never completed the-nail cutting, cat was difficult because of the presence of the dogs. She was asked to cut the hair under tail and it seems the stomach was cut???? The dogs should not be in the same appointment as a cat. My daughter asked her to stop hurting the cat and the owner asked my daughter to get out of the store and take her cat. So rude and unprofessional. my cat is still traumatized.

My husband and I have been taking our dogs to Nichole for years. She has always done a great job…read morefor us. Never had a complaint. We even trusted her with our girls while we went away on vacation. I will always recommend Nichole, she's great and loves animals.

DO NOT TAKE YOUR DOGS TO THIS GROOMER ITS LIKE SOMETHING OUT OF A NIGHTMARE!!! She is absolutely…read morethe worst groomer we've ever taken our dogs to. I've never seen a dog with such a bad haircut. MY POOR DOGS. They both came out of there looking like they were sickly and dying they have huge bald spots uneven hair and worst of all skin irritation. The groomer claimed to specialized in shih tzu's haircuts she is horrible my dogs look like a two year old took an electric razor and went after our dogs then again a two year old would have probably done a better job. I have no experience in dog grooming and I do a better job than this groomer. we never care how much we spend on their haircuts they are my our babies the money is not an issue it's the horrible job they did on our dogs. If you love ur pups don't take them here.

Cathy is amazing! Not only does she do a great job but you can tell she loves her job and most…read moreimportantly loves animals.

Julie is the absolute best. My puggle Layla is very nervous & skeptical but Julie took her time to…read morelet Layla roam around the salon before her appointment to warm up, and I didn't feel rushed when dropping her off. Julie's dog comes to work with her and she's a doll too! At other salons, I've picked up my dog after the appointment and she's visibly distressed for the rest of the day. Julie called me to let me know Layla was close to being done and when I arrived, Layla was hanging out behind the desk, comfortable behind a playpen gate (but not in a kennel) next to Julie while Julie was working on her next dog client. Layla was happy and has never looked better! Julie books pretty far out, but if you make your next appointment when checking out, you'll have no issues. we can't wait to visit again!

I can't say enough amazing things about this place…read more We have a five year old Vizsla, named Parker. Vizsla's, as a breed, should not be groomed. It ruins their skin or something. I don't know. She does need her nails cut frequently though...they grow crazy fast! So when we lived in NYC, we had Parker's day care cut her nails periodically, and we were never part of the process. We moved to Westchester and now have a dog walker, so no day care to cut her nails. Instead, we tried to have the vet cut them, which was disastrous. Parker is a real nut job lunatic about having her nails cut, and our usually sweet girl bears her teeth and tries to kill whoever is wielding the clippers. (She's 60 pounds of pure muscle. She could 100% take you and me out.) Since that didn't go well at all, we decided to give Groom Spot a try since they are close to our house and we like to support local businesses anyway. You guys. Julie and Larry are the dog whisperers. Julie is THE ONLY one who can cut Parker's nails. My husband and I usually take Parker over to them together, we don't have an appointment, but Julie and Larry stop what they are doing and take Parker in right away to clip her nails. Larry puts a muzzle on Parker (don't judge us, it's completely necessary) and my husband and I hold her down. But honestly? Julie usually has two feet clipped short and DONE before Parker even realizes what is happening. She doesn't really have much chance to freak out. And Parker is really smart (not just saying that because I'm her mother). The back two legs are usually a struggle, but Julie expertly and quickly handles it. We never have to come back another time, they have never not taken us, and they are two of the kindest, most professional people in this business. They are always smiling, and I don't think I would if I were them, Parker is a real pain in the rear when it comes to her nails. And as soon as they are done they tell Parker how good she is and give her a treat, commending her on her performance, which is completely unjustified. They just love dogs that much. I mean, totally same. Of note, we have tried to cut her nails on our own at home and NO WAY is that happening. I could write a great deal about all the types of tools and methods we have tried, to no avail. I don't know what we would do without Julie and Larry to take care of this for us. Bring your pets in! They are the best.