Our doodle was very anxious fidgety and had a negative experience at a previous grooming, when she…read morewas a puppy, which made it a very nerve-racking experience to get her groomed. These groomers are wonderful and reassuring. She came out looking great.

Great place. Taken my dog here many, many times. She leaves clean, pristine, and smelling really…read morenice. Recommend this place to anyone who has dogs that grow long hair like my Morkie.

With a difficult stray dog I recently took in I thought I could never get her groomed, Maria could…read morenot have been more kind, patient, and over all wonderful. This dog is scared of everyone but I felt confident in leaving my pets in her care. They were best friends by the time I came back. She was also knowledgeable enough to see that the stay dog was not spayed even the vet ensured she was! I couldn't have been happier with her service.

My dog loved this place. After reading some reviews I was a…read morelittle bit skeptical, I was also nervous about just leaving my dog with other dogs in general. However to my surprise my dog loves going to play and take a bath at this location. Anytime he realizes we are in the parking lot he is very excited. I was even able to leave my dog overnight because they do doggy boarding. My dog was still very happy obviously very happy to see me but when I saw him in the space from the window he was clean! And happy. I absolutely plan on bringing my dog back!

This is disturbing and I am including graphic pictures for those who are sensitive but I need to…read morebecause my husband and I are in disbelief, anguished over this... I wanted to share this because I know as a loving fur parent you would want to know. ALERT for all pet parents- Do not use Pleasantville Pet Inc. grooming services. On 6/28 we had our 3 dogs visit and the worst pet parent nightmare occurred. The groomers do not know what they are doing! My male Havanese's ears were shaven down so low that he suffered clipper burns and needed vet attention. His cut was shameful and not to his breed. My Maltese-bischon and female pure-bred Havanese was also given a hacked cut- not to breed standards. They charged us top dollar and we paid 300$ including a tip. This story gets worse as to what happened to my sweet sweet female pure-bred Havanese! They sliced her tail down to the bone and she needed TAIL AMPUTATION surgery today. Essentially she has lost two inches off her tail! She suffered unnecessarily that day because the owner and the female groomer (Wilson and Rosa) dismissed it as simply small "accident" a "nick" when they were trimming her tail. What is so disheartening and disgraceful is that they were not forthcoming or HONEST about sharing what was truly done. The way we discovered it was that my dog immediately came running to me from the back room with BLOOD streaking down her back. The owner looks up from his cell and say matter of factly-dismissing it with his hand, 'oh ...that's just a nick from when the were trimming her tail". Cruel and dismissive! I asked the woman for more details and I could not get a straight answer! In fact, the woman never admitted to what she really had done at that moment, never informing me knowing the gravity of the injury (Again-we had just spoken on the phone prior to arriving to store) and they NEVER offered to take her to ER Vet or anything. THEY PLACED TWO BAND-AIDS on her tail!! My husband and I feel like fools for taking what they said at face value. WE PAID and just left wanting to take our dogs out of there. When we took our sweet fur baby to the vet, to their astonishment and disdain it was revealed she was SLICED DOWN TO THE BONE. We did go back and confronted the woman groomer. The owner didn't even offer to speak to me nor did offer a full refund at that time. The woman groomer did admit using a "blade". I told her that since she had the knowledge of what she had used she must have known, she should have told me immediately and taken my dog to the vet or informed me so that I would have. Such negligence and incompetence...this is not best practice and if she would have reported this my dog would at least have had a better chance at healing. These two weeks my Havanese was running a fever and has had two different antibiotics as they had to start aggressively treating the infection she required frequent check-ups, every 2-3 days to see how she was healing and to change her dressing. On top of this pain meds were needed. My dog is so sweet she does not whimper or complain, she just sat there by my feet looking sad. She is an innocent! My poor baby suffered in pain for that day unnecessarily, because unbeknown to us of what was really done to her. This establishment is not operating accordingly to law and is not reputable. They claim they do not have insurance (violation of law that passed in 2015 regulating grooming businesses to safeguard for these reasons because animals are being disfigured and killed). The Westchester department of Health states they have a license, however the groomers need to be certified, trained (none on display); They should be taking documentation of vaccinations (did not even ask although I did produce copies) they needed to have taken my dog to the vet immediately (They did not act or suggest option) and they should have submitted a report of the injury -they have not...All this leads to this conclusion they are not reputable and sorry to say may be in it only for the $$$. They did not give us a refund of our money. Many in Pleasantville and neighboring areas use them and I want to share the terrible experience because of the tragic circumstance my poor dog has had to experience TAIL AMPUTATION. Please share! SO FUR PARENTS BEWARE.

I hate to write a bad review. I myself am a health professional and know how damaging a negative…read morecomment can be, and that many are erroneous. But I must write this, in order to protect the community of dogs and owners This establishment"groomed" my 7 year old Cavapoo and took a chunk of fur and some skin while doing so. They called me back in to suggest that the injury had already been there! And, there were other nicks that did not draw blood or leave marks. I don't know what to complain about first--their carelessness and harmfulness or their dishonesty. DO NOT HAVE YOUR DOG GROOMED HERE.

I have been delinquent on my duty's as a dog owner and she had some matting. Wellington's not only…read moretook her same day but gave her a great cut as well. I like the fact she try's not to put any dog in a cage and gives you a drop off and pick up time that also says a lot about her experience and her skill. You can tell the place has been there for many years it was clean dog friendly and easy access. I have bounced around a bit in the area due to pricing especially being in such close proximity to these affluent Sound Shore communities. Not only did I like my experience and the outcome of my dogs cut I was very pleased with the pricing.

Great place! I was recommended this place by two other people, so i gave it a try and loved it! I…read morehave a silk terrier and she has a trick hair to groom. I had bad experiences before and needed a new groomer for her. I'm happy I found them! She is going back for sure :)

Love this place they do a great job with my giant French mastiff and they treat him like a kingread more

I tried this groomer several times and every single time they were not able to follow direction in…read morespite of me being very clear and giving them numerous pictures to follow. After many tries I have decided to not go back and I wouldn't recommend them. I know the cut that I was looking for for my dog was definitely reasonable and attainable because I went to a new groomer, gave them the same direction and they nailed it on the first try.

I cannot recommend enough!! We just picked my puppy (mini poodle) up from her first groom. I really…read moreappreciated that the team asked for us to change our appointment time to early in the morning so they could really take their time with her knowing it was her first groom and there wouldn't be a lot of other dogs there at that time. They were super sweet on the phone! She was very matted and super long from when we first got her, and we went in with no expectations on how she would look after knowing it would be hard with all of the matting. We picked her up about 2 hours later and I literally cried- she looks beautiful!!! I am so impressed with the work they were able to do despite her coming in with a lot of mats and long hair. You can tell how kind they are to the dogs that they service and they really care about their work. I will be bringing my puppy here forever! It is so hard to find a place that you feel comfortable bringing your dog to and trust, and I am so happy I chose to bring her to Yorktown Pet Grooming. Thank you!!!

What a wonderful experience we had today getting Lazarus's nails clipped…read more Jackie is fantastic, so caring and efficient. Jane is also great. This was definitely the best experience we've had by anyone including at the vets. I think we'll try getting Lazarus a bath next time which includes bath, nails and ears. So happy we came here and Lazarus thinks so too!

The owner was responsive and lovely. My dog smelled and looked beautiful. I would definitely go…read moreback.

great place to be. took my dog here and he was so dirty. they cleaned my dog and he was clean after…read morethat as promised. good

We have a vocal, yet sweet Aussie who was in dire need of a grooming. She was perfectly groomed…read morefor spring, smells amazing, and the staff could not have been better with her. would highly recommend!

I made an appointment in person at the store with the owner. My dog and I arrived at our…read moreappointment time and was told they couldn't help me until the owner was back. They suggested I leave and come back in a few minutes, because the head groomer/owner was moving her car. I waited 30 minutes, checked in twice, and was told the owner was still moving her car each time. they offered no solutions. They said I should just come back. This was now the third time I was told to leave. Thank you for wasting 45 minutes of my day. I left with my dog and I'm going to a bigger competitor. so much for trying to give businesses locally. Poor form and quite inconsiderate.