The doctor was so nice to both of my little dogs. The…read morereceptionist was welcoming. My doggies seemed to have a good reaction to everyone.

Went here for emergency service at 6 pm Jan 30, 2026. My 12 y/o dog had collapsed. They were very…read morecaring and listened to us. We ended up sending him over the Rainbow Bridge. They let us make informed decisions and didn't push us. Grateful they could help. We will never forget.

I have been coming to Advanced Animal Care for years. The staff is always amazing and super…read moreprofessional. My dog doesn't even get scared to go to the vet at all because even though it's the place with the shots they pamper her so much she excited to see them. I also needed to get my dog in for an appointment because she had a cough and they were able to get me an appointment 2 days later! I would highly recommend to everyone!

Very caring and professional staff. Our 7 year old lab has been going here since he was 8 weeks…read moreold. I love how we receive follow uo calls.

Dr, Dean is so gentle with my 15 year old puppy. Staff is so…read morecaring whether its a shot or just a nail clip. My dogs are not scared or nervous at all when they have an appointment.

7 Apr 26. On a follow up appointment for Remus. Dr. Dean is…read moreabsolutely fantastic always caring for the animals, however upon check out my wife asked for a refill to be sent to Chewy (which they have been doing for the past year) instead they refilled the medication at $97.66 whereas we pay Chewy $59.99. I called back to ask about them taking the sealed box back. Instead they tried twisting my wife's conversation and refused to take back the medication. Asked tp have Dr.Dean call me,Instead they hung up on me. My recommendation: 1. Teach the staff how to be respectful 2. Teach them difference between hearing and listening WHY WOULD WE WANT TO PAY A $30.00 DIFFERENCE Maybe the money is more important than good business. JIM M

We were introduced to Cerbat Cliffs Animal Hospital during an emergency visit for our cat, Beggar…read more Dr. Madelyn made such a wonderful impression on us that we immediately switched to her permanently. She and the entire team helped us navigate the challenges of caring for a diabetic cat, and every staff member has treated us with kindness and patience. Vet care can be expensive when you're living on Social Security, so we were especially grateful for the senior discount they offer. It truly made a difference. Recently, we had to bring Beggar in for another emergency visit. Dr. Veronica gently explained that he had only weeks to live due to cancer. We were faced with the heartbreaking decision to let him go. Dr. Veronica and the staff were incredibly compassionate--no pressure, no rushing--just honest answers and support as we tried to understand what Beggar would go through if we took him home. About a week later, we received a card from them that was so thoughtful it brought us to tears all over again. You won't find a better veterinary team. We highly recommend them.

Thank you to all the staff at Cerbat Animal Hospital for the great care, support and love you gave…read moreto my cat in his final hours of life on 1/20/26. I'm so thankful you were able to see my cat on a moments notice even when you were already booked and my cat didn't need to suffer any longer waiting to be seen when he was severely ill and had a lifetime of urinary blockage and infections. You treated my cat and myself with the upmost compassion and caring hearts! I highly recommend Dr. Welter and the entire team for the work they do. Thank you also for the beautiful sympathy card and paw print too!!

I spayed my golden mountain doodle there . I called for an…read moreappointment and information. Appointment time was the next day. The office is well organized, they are very loving with all pets . They also called to check on her the ne

I took my dog to have 2 lipomas removed. I dropped him off at 730am & was told I would get a call…read morewhen he was done. I never received a call. The place closes at 5 & it was 430 & I still hadn't received a call so I just showed up to the place. They were surprised that I never got a call & apologized. They brought him out & only removed ONE lipoma when they were supposed to remove TWO. I made them aware & they had the doctor come out to talk to me. Only reason I'm not giving one star is because they did a good job on the procedure & agreed to remove the other lipoma for free about a month later. Fast forward a month for the other lipoma removal. Same thing.... Specifically asked them to call me when he was done. No call. About 430-without a call-I just decided to show up again. Told them yet AGAIN I received no call & they had nothing to say. Just walked away. Surgeries went well & im thankful for that but I will not be returning.

I'm someone who always reads reviews before I make a decision, so I wanted to share my experience…read moreto help others. 1. The exam rooms are extremely clean--which is impressive considering how many pets and people come through. They clearly stay on top of everything. 2. Their pricing is very affordable, honestly the most reasonable I've seen at any vet. 3. The staff is incredibly kind and knowledgeable. You can genuinely tell they care about what they do and enjoy their work, which makes a huge difference.

Friendly staff, and a very efficiently run office. Gary recovered quickly. I recommend this clinic…read morefor sure.

Pampered Pups is by far the best groomer We've ever had for our 2 Yorkies …read more. Been grooming ours for 5 years.. Highly recommend Julie & Heather Our Littles basically start YELPING.. when I pull into the park lot.. Attention to every detail with each one.. They come out squeaky Clean and evenly trimmed

We have taken our 2 babies (1 frenchie, 1 pug) twice and the gals are always accommodating . We…read morehave only used the nail trimming service but they are quick and efficient! Thank you ladies.

Unprofessional Either the vet tech or the vet gave dangerous…read moreinformation! The emergency responder that returned my voicemail via text told me they would try to work my mare in on a Saturday for colic. This was about 0830, and eventually, after hours of texting & them waiting to tell me they couldn't come (8 hours later) I was instructed to take her to the Equine Hospital in Vegas, which we did. However, they stated that IM banamine was ok (it's NOT!) and frankly they should have suggested trailering her sooner. I doubt it would have changed the outcome (my mare had a bad small bowel impaction) but it was either a vet tech acting out of their scope of practice or a vet giving wrong info (regarding the Banamine) when they could have just said "give the IM liquid orally instead". And waiting from 8:30am until 4:30pm to suggest trailering her might have been something to recommend waaaaay earlier. Even if was just an upfront "Hay, don't expect me make it. Go ahead & trailer her to Vegas" would have been appreciated. Honestly, even without them being flaky, had they suggested I even consider taking her Vegas earlier in the day I would have immediately done so & had a good review to give here. I realize my mare was not established, but I also haven't experienced having a horse colicing before and needed straightforward answers & professional help. I did not receive that. Rather, poor communication & a delay in care. Again, i recognize that it's unlikely to have changed the outcome, but i would have been willing to establish my other mare there and respect them. But specifically about the Banamine, I did not believe I could trust them with my horses safety. I did post screenshots in order but it still mixed them up. They are time stamped though, so while difficult to follow, not impossible. Sorry yall.

I as well Want to Chime in on Jaime's Review. This was Regarding the passing of Bear. He was a 13…read moreyear old German Shepard. I too was involved in this incident. There is also a Google Review in which Mrs. Wright did Respond in a matter to defend herself like she was on the Witness stand in a court room. Please Check that out: Screen Shot is attached, That review is what prompted this from me: Mrs. Wright, ( You don't hold the Moniker Dr. with me ) There is clearly a Communication breakdown between you and your staff. In different instances, you have been hard to get ahold which we had to physically come to your office to get what we needed. And when you say you called us back and it just rang with no voice mail... (Wrong answer)- All Cell phones go to voicemail, including Obama ones and the lowest cricket plan you can get. The Point is "It never went to Voicemail" is the oldest line in the book, And in bears death, this being a medical emergency this is 2024, even 911 will text you back- I'm just stating Facts,.... By the way the new excuse is "Voicemail is full" but its too late to back peddle on that now....Moving on..... The cold and callous remark from whatever candy striper in your office responded back: "Even if Bear passes at home, Still just bring him in". Of course this still would have been a two hundred dollar office visit, plus after care arrangements. With that said, I think its safe to say your more concerned about your tax bracket at the end of the month, Vs. Your bedside manner in a moment of a Grieving, family and their loss. Bear was 13 years old, He has been with us since he was a puppy. He was not just a pet, But he was a member of the family and for him to go like that.... I'm furious at you for that! And that will never change. The lack of care you guys have is at a biblical level. I'm sure you wont care what we have to write, actions speak so much louder than words. And this is tortiously round about. But I will leave things on this note... Sometimes, words do speak louder than actions, and a town this small, word travels fast. I have been reading more reviews on this site and it would appear that our family is not the only one that has had like run-ins with you and your "trained staff" as you put it. Your practice, Seems to be on a downward spiral. And I did see in your comments, that you were very quick to end care with our remaining companions. All snap judgements on your behalf with not even ..........ill wait .......c'mon......you know this one..... YES.... YES! a phone call.... The good ol' phone again..... Don't worry, we know... "Never went to Voice mail" right? -(However give her 1 star on a review and she responds before the ink dries)- We have spent years, and a lot of money with you, and we are tossed out like yesterdays newspaper. We are Grieving the loss of a family member, You have the compassion of a prison warden. Thanks again for that call. We appreciate you- Mrs. Wright, and the people that clock in there.... I want you to understand that I'm not mad at you for Bears Death. I am furious that no one in your office cares to do the right thing, EVEN when no one is looking. And that statement, I hope stings a bit, Because if anything comes out of this letter, I want every one In Kingman Arizona to know how you guys truly react when it really matters. You guys fell flat on your face- Nefarious!