Terrible customer service. Rude. Will not take returns even if items are unused and unopened within…read moreminutes of purchase. Extremely over priced!!! Also they made life miserable for Angelical Cat rescue, So they eventually left. They don't care about the animals just making $$$. The owner Eddie pretends to care but really only cares about making money. I was a customer in years past but now it's definitely gone downhill. To have the owner say your wasting his time because you asked advice about a supplement and you bought almost $100 worth of supplies is shocking! And in addition waited for him to let others check out before you even though you've been waiting. Shame on him for being so rude and nasty.

absolutely precious storefront!! + so much packed into this small but looong shop. I stopped in for…read moresome Earthbath conditioner, poop bags, and pup cups for my big fella. Love the freezer selection of pup cups and other snacks + that they carry a lot of organic and high quality brands. Gentleman working the register was SO helpful. He found everything I needed in like 30 secs (I would have been looking around for a while lol)-- and shared some good general tips/info. I'd much rather support them than the huge chains so I'm glad I discovered them yesterday! 10AM-9PM Mon-Sat -- 11AM-7:30PM Sundays

Their knowledge and love for animals is REMARKABLE. Everyone from The manager Megan to all the…read moreemployees demonstrate exceptional service and dedication to their job. It reflects incredibly on a brand when everyone is excited to working together in providing exceptional care and service for their animals. I'm always amazed by how much this staff really devotes themselves to these animals and their work Excellent job everybody at Exotic Pets

Nice variety of animals but they sold me a sick snake that passed 1 week after purchase. I called…read moreto let them know what happened and they just said I should have taken it to the vet.

Long-time customer. Neighborhood staple. Friendly. If they don't have it, you don't need it…read more Support local.

I've been shopping here for years On Sat I went in and asked…read morefor a recommendation for a urine spot remover good for hardwood floors and bought what was suggested At home I read the label carefully and was directed to the product's website which said not recommended for wood floors So I went right back to the store to return it. They would only give me a credit !!!! Outrageous. Will never go here again. You can get anything they sell from online vendors for less plus can return. Skip these thieves.

Minus one star for the two lazy guys that work there. I went…read morein one day to get some seasoning because my dog had stopped eating his meals and I got no help. I asked how receptive dogs are to it, what online reviews have said about the Halo seasoning (the only one they had) - I was getting horrible cell service and couldn't look up the reviews myself, and trying to get any help out of them was like pulling teeth! I bought the seasoning which didn't help at all and then never came back. Now that it's -20 degrees in NY, Petopia is on my way home from work and with the closing of Petco, I had no choice but to drop in again. My experience was completely different this time. The sweet girl working that evening talked to me about my puppy's needs, his picky eating, the different brands of dog food, why vets recommend what they do, she gave me some free samples, and directed me to items on sale. I ended up coming back three days in a row to purchase more of her suggestions to give to my dog. The verdict just in case you were curious: Evangers wet food ended up being the only thing he'd eat after we sampled tons of other types including Blue, Science Diet, Natures Balance, Wellness, Weruvia, etc..

Great customer service, friendly, helpful employees. They are very knowledgeable about their…read moreproducts and what may be best for my pet.

I've been taking my 2 dogs to petsmart for years in Florida. I came to Yonkers and it's totally…read moredifferent. The rudest people I've ever had to deal with. If we didn't have this heat wave coming, I would have gone somewhere else. After the service and nasty attitude I got yesterday, I will never go to petsmart again. Destiny was the worst groomer I've ever dealt with. Never again. Groomers need to be re-trained on customer service and haircuts. Horrible!!!!

I was a regular customer going almost every week. This week I went to Petco. Petsmart customer…read moreservice is rude. I'm over it. They leave you standing on line and you are just trying to pay for a few things. When you are spending your money you don't have to tolerate people's poor service. Petco on Central Ave is great and Chewy is very convenient.

Petco 92nd street location was a huge disappointment and waste of time…read more Stopped in hoping to grab a few basic pet t shirts for a small dog, but the shelves told a different story. Shortages everywhere, food, toys, even the simple essentials were either picked over or missing entirely. Choices of doggie t-shirts were limited to large dogs, female styles, and doggie sweatshirts, all of the small sizes were gone. Nothing weather appropriate. Staff was polite enough, but no one seemed to know when or if items would be restocked. For such a big-name pet store in a busy Manhattan neighborhood, I expected a fuller selection and better inventory management. Ended up leaving with nothing, waste of time, gas and parking. A bit frustrating when you're trying to shop local instead of ordering online. However this is making me reconsider. Will have to go out of the way, travel downtown to the Petco Union Square store and hope they have better inventory.

Im so disappointed in this location. They had all these employees in the store but nobody wanted to…read moretake the time to help me. Im happy that they do provide adoption service every Saturday, but they only seem to be interested to help those people. I literally walked around this store looking for a carrier for my kitten and they just pointed to go downstairs for this or upstairs for that. The time I finally found a carrier to purchased the people who were adopting pets took the last one. What a waste of time. Never again I will stick with my own location. NO thumbs up at all. Happy Yelping! Just not here.

Ralphie was the best and so helpful in helping my son get his first betta fish! The shop is very…read morewell set up, has amazing selection, and you can tell that the fish are healthy and vibrant. Highly recommend this for anyone looking for new fish for their aquarium.

I have been a customer for years. Recently, went in to upgrade to a new tank, and spoke with…read moreAndrew. We discussed in detail, as I needed the whole set up, and was promised a call back. After a week, I called and was told there was a "family emergency." Never had the decency to call back, obviously no emergency, and could have advised me by phone or email, they could not do the purchase, which would have been around $4-5,000. Guess they do not need the business BUT will never go again. Also, how about cleaning up the place? Hasn't changed in decades!!!

Prices gotta go, I'm sorry. No dry cat food sadly, but free…read moredelivery is a perk. Always tip! '

This is my favorite little pet shop. They have everything I need for my pup and a very friendly…read moreteam of dog lovers. Everytime we go in, Frankie gets a very warm welcome and, of course, a treat. We can't even walk past the shop anymore without him pulling me to the door. We've gotten everything from his collar and his halter to his toys and dog food here. Before making stops in here, I would probably just get most of my dog things from a big box store like PetSmart but I love that I get to shop local and support a great shop like this. The best part? The thing that reminded me to finallyyyyy write my rave review?? The owner got dressed up as Santa one chilly Saturday a week or so ago and took photos with the pups in Hoboken! It is every dog parents dream that they didn't know they had. They even printed out photos for free and put them in a cute little envelope for us to take home. It was so wonderful and hysterical and was just the cutest little way to start the day. They've always been a favorite shop but they just easily took the #1 stop.

Horribly kept aquarium. Staff are not knowledgable about fish and gave me sick fish. Such a tragic…read morestore. Should not exist as they treat animals without care.

Still by far the best place in flushing to get pets. I've been coming here since AL use to work…read morehere and it's been the best pet store I've ever been too. The owners are super nice and friendly and very helpful at helping you get started with your new pet. I got many fish from here and they're still thriving well today. If my wife allows me one more tank I would get more fish from here for sure. They're the longest running pet store in flushing and by far the best one. If you want to get amazing pets come here they have everything !

We have taken our lil pup Lilly there several times for grooming and love the results . She loves…read moregoing there and loves the people, and that's a great thing to not have to worry about .

Beautiful Grooming. They did a great job and my baby looks beautiful. And they treated her like…read moreshe was one of their own.