I only see one star reviews so no need to go in to detail, wish we would of read them before booking, wrong location for pick up so ended up arriving late other transportation was arranged for guests to get home safely. told them not to come back for a second trip but was still charged for it. read more

How this man is still in business is crazy to me. I've never had a business owner be so rude. as a business owner myself I was shocked. I believe I was nothing but nice and respectfu. when he was our driver he was nice enough but trying to talk to him over the phone... he's a condescending grumpy old man. I hate even giving him one star read more

TERRIBLE customer service! I don't know how this company is still in the market. I gave up their service during the phone call to buy it. Their representative was rude and impatient and managed to convince me right away to go look for their competitors. read more

So not impressed with this company at all. The driver was so rude to us, the shuttle seats were so sticky (I should have taken pics) and they were late with 0 apologies. I wish there was a negative star rating read more

On July 22nd, we had pre-paid for Paxton Shuttle Service to supply two limousines for our wedding. On the day of our wedding when my self and the grooms men went out of our hotel to be picked up by our limo. Paxton had sent a shuttle van instead, this was due to the fact that our limo had broke down. Paxton had given us 0 notice to make other arrangements, so we were forced to use there shuttle service. When I called the owner, he was quite rude about the who situation. He said that he already talked to some one and they he was going to give them a free limo ride. I told him that neither me nor my wife talked to him and we are the ones that booked and paid for these limo's. He then said that I should figure out who called him and talk to them. I told him no I am the one that paid for the service so I am the one he should be dealing with. He then said that he would reimburse me the difference between the shuttle van and the limo. Which the shuttle van was 80$/hr and the limo 110$/hr. He gave me 0 notice and time to make other arrangements, which is very manipulative to force me into taking the other service and failed to deliver on the agreed arrangement. read more