this company will rip you off if they can, they got lost driving my son home and charged him $41.55…read moreinstead of the approx. $17 it should have been. Driver refused to fix the price, and charged him full price even though the fault was the drivers

Called for a taxi and tried explaining to the lady that I was out of gas, not from here and didn't…read moreknow quite where I was she cut me off and says "that address doesn't exist. Call when you know an actual address." I understand if you're busy but to just take a few minutes out of your day to be kind and extend a helping hand to someone would be something else. Definitely never using this can service again.

I have using them for the last 35 years. I have requested certain drivers because of their…read moresuperior service. Now the owners have decided not to do this. I use U ride and emarald the last 2 trips. Too bad for PG taxi. Everything was good and now I will switch

I had an important appointment today and phoned 2 hours ahead to make sure I could have a taxi at…read morethe my departure time. I even asked if I should book a bit earlier because it was important I left at the correct time. When the taxi did not arrive as scheduled, I called and was told I was "in the queue" No indication on how long I should wait. I called Emerald Taxi and they came within 5 minutes. I used to use PG Taxi whenever I needed a ride at a specific time but after today, I just don't think it is worth my stress levels. While I do understand that rushes happen and one customer means very little, I do think the dispatcher should have: a.) encouraged me to book earlier if I was worried b.) ensure that a taxi was there since it was prebooked or c.) informed me at a reasonable time so I could have rescheduled. An option on the App to notify of high wait times could have accomplished this. For now, my business will be going with Emerald as they picked me up promptly the 3 times I needed them today.

I was a driver for this company and policy was to check the car for any belongings of the client…read moreasap. Good company to work for.

Don't ever use this company. Went out for a bachelorette party and it would have been better if we…read morejust used cabs. Two leather coats "mysteriously" disappeared half way though the night, then was able to find them at the companies compound. Hmmmmmm..... They tried extra collecting half way though the night. Owner got on phone and was screaming at us. Just ruined the evening.