On May 17, 2025, I purchased a used 2020 vehicle with ~75,000 miles from DriveTime for $15,000,…read moretold to be in good condition. I drove it ~4,000 miles over 45 days. On July 3, 2025, it broke down completely and requires a full engine replacement ($10,000-$12,000). My 30-day coverage expired, and without an extended warranty, the dealership refused assistance. I requested a trade or replacement, but they declined. It is not reasonable that a purchase of this magnitude last just beyond the standard 30 day warranty. To any reasonable consumer, a $15,000 vehicle purchase represents a significant investment, and it is expected that such a purchase would provide reliable use for more than a single month. A total engine failure within 45 days renders the product essentially worthless and undermines the very purpose of the transaction. I voluntarily returned the vehicle to the dealer, and they still have it. I am left with a $15,000 loan on a non-running car with almost no use. Between the sales practices, conflicting pricing, and early failure, I believe the business is engaging in misleading and predatory practices.

DRIVETIME COLUMBIA GREYSTONE BLVD LEMON!!!!! I purchased a…read more2020 Kia Soul in November 2024 with a down payment of $1,800. I drove the car less than 1000 miles and it was less than a month later from the purchase date when engine light came on and the transmission died (I'm a very conservative driver). After the transmission was replaced "TWO TIMES" by two different transmissions, the check engine light came back on a week after the transmission was repaired. I contacted Drivetime. They took no responsibility for selling me a car I now can't afford as a result of the multiple issues with the car. I NEED A RELIABLE VEHICLE!! This car literally put me completely down while driving it twice!!! I need to get to my medical appointments!!! This undependable car put me in situations that could've landed me in the hospital or even worse. I'm on oxygen 24/7 and this car left me stranded!!! Do you know how scary that is!! A portable oxygen tank is powered through the car while driving. What if my oxygen tank would have died while being stranded in the interstate out in this hellacious heat?! This company put my LIFE at risk!!! This is the only transportation I have. And I'm at a $1800+ loss. I am HIGHLY DISAPPOINTED AND UPSET! They treated me like I was the one that was suckered into a trusted purchase from them! I have not been treated fairly or with any kind of concern for the LEMON they sold me!!!!!!

Was not actually open during stated business hours because dude had to run an errand and told me…read moreover the phone that he would be back in 25 minutes. Told him I was unwilling to sit on the lot and wait but could come the next day. He and I agreed that I would be there at 10 to look at a vehicle. I got to the lot the next day at the appointment time. He left me standing there for an extended amount of time before before acknowledging me at all. When he finally came out of his office, I said "Hi, I spoke to you yesterday about the Grand Turismo." he replied "Oh you're Ms rude, Ms impatient." After my shock at that passed, I asked if I could see the car please. I sat in the car and he continued to make nasty comments to me and my friend. I got back out of the car and said I imagine that if I was a black male you would NEVER speak to me this way and left. I have never been spoken to like that And don't intend to give them my business .... EVER!!! Dude just lost a $60k cash sale.

Great service Great vehicle selection no pressure sales I will buy again thank you for your service…read moreMr. Brown

I have trusted In and Out Automotive with my family vehicles for the past 5 years for all of my…read morerepair needs, and I have never been disappointed. The prices are fair and the work is top notch. I recommend this repair shop to all of my friends. I have never felt that I have been sold a service that I didn't need. It's not easy to find a service that is fair, honest, and of high quality.

Good mechanic! Fast and efficient! Great on pricing as well! Sean is good at auto repairs,…read morecommunicated well, and I trusted him!

Buying a car is a terrible experience, but fortunately there are times that it is simple and the…read moreindividuals you are dealing with don't make you feel dirty. This place is a rarity in that it was easy, the value was there, and the two dealers were honest brokers. I always reference if I would send my mom to a dealership or repair shop as my level of expectations. This time, I actually *did* send my mom here to buy her new car. She walked out incredibly happy, Brian and Charles were amazing. This dealership isn't a churn shop; each car they purchase goes through a full inspection and basic repairs, and they don't sell it if it isn't up to spec. This is better than some brand name dealerships that we went to immediately prior to this. I have a few more used car purchases in the next couple years. You can be damned sure this is my first stop.

From the owner: Columbia's premier used car dealerread more

I recently purchased a 2025 Honda Pilot Touring from Midlands Honda, and once again, I had an…read moreexceptional experience. One of the things I truly appreciate about Midlands is that I can walk in, tell them exactly what I want, and they make it happen--no pressure, no attempts to steer me toward something else. Charles "Bryant" Robinson was my salesperson, and he was absolutely fantastic. From helping with the test drive to explaining the features and offering thoughtful recommendations, his service was personal, kind, and professional. He was patient, easy to talk to, and made the entire process smooth and comfortable. This is actually my second Honda Pilot and my third Honda overall from Midlands, and I've loved each vehicle. If you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed!

What a joke!! 2013 super duty for sale. See it online call ask about it. Yep come and take a look…read moreit's a great truck! 45 minute drive later I look into the bed and you can see daylight. Salesman got into the truck bed and almost fell through. He said he didnt know it had that issue. Drove past a few days later still on the frontage. Same price same spot. Selling trash

I purchased a new RAV4 in the first week of January 2026. I had a great experience with the…read morepurchase of my vehicle. Keaton was super nice and very helpful. The finance department on the other hand was extremely brutal. I initially had warranty added for an additional cost. I decided a day or two later that I did not want the warranty. I took the time to go back in person to remove the warranty, and the finance manager was very confrontational. He continuously tried to talk me out of removing the warranty with no explanation. I quickly realized the only reason he did not want me to remove the warranty was because he didn't want to lose money on my sale. After about 30 minutes to an hour of arguing with him about removing the warranty he finally pulled out the warranty cancellation forms begrudgingly. He did not fill out the cancellation form properly. He told me that he would take the forms over to the accounting department immediately and get the additional costs removed from my SETF balance. He told me it would take about 6-8 weeks. I understood and monitored my account. 8 weeks had passed and I saw no change on my remaining balance. I called after 8 weeks to get an update and was met with the same attitude from the same finance manager. I told him it had been over the 8 weeks he had told me it would take to remove the additional costs. Instead of being apologetic, he went straight back to asking me why I wanted the warranty removed. He told me he would look into it. Another month went by and no change to my remaining balance. I called again. Same story. This went on with the same finance manager for 6 months. I finally had enough of this back and forth in May. I had to get in touch with the Business manager Ronnie Suber. She promptly got the documentation over to accounting. I finally saw the balance get removed in June... 6 MONTHS LATER! That is 24 weeks from when I was told 6-8 weeks. This is completely unacceptable. 3x the amount of time it should have taken to get this balance removed. The finance manager was more concerned about making money off the sale than having a happy customer. I would not refer any of my family or friends to shop here out of fear they would have the same treatment. If I want another Toyota I will not be returning to this place.

this place is a JOKE and a SCAM do not buy a car from here. not only did they sell me a car with…read morebad rotors and refuse to fix it. I now am upside down because i no longer have GAP insurance. and no one communicated that with me.