Great job to Adam at Golden Motors! I live far away in another state and bought a 17 year old truck going off of pictures alone. Communication with the entire team (notably Adam) was great and they even arranged shipping that was 30% cheaper than I could find. The initial sales price and final OTD prices were more than fair for both parties. I couldn't have asked for a better experience. I most certainly recommend buying from them. Honest, fair price and incredibly great communication. read more

Avoid purchasing luxury vehicles under the assumption that an extended warranty will resolve major issues. My experience demonstrates how repairs can be misrepresented and ultimately left unaddressed. During the test drive, I identified a mechanical issue and was assured by the seller that it would be corrected. When I returned to pick up the vehicle, I was told the repair had been completed and that the car had been taken to the dealer. Within three weeks, the same issue resurfaced. I later learned the vehicle had never been taken to the dealer; instead, it was sent to a different mechanic. Additionally, the air filter--supposedly replaced to address a smoke odor--had not been changed and was packed with debris. The original problem remained unresolved, and the seller ultimately acknowledged they could not repair it. This situation reflects a pattern of misinformation and inadequate service. Before purchasing a vehicle or selecting a warranty, ask clear, direct questions about the seller's repair capabilities, the mechanics they use, and what repairs are actually covered. Thorough due diligence can prevent costly issues later. read more

My husband and I have been coming to Golden Motors for years. Whether it be to buying new vehicles or for labor and parts. Kegan has always been so helpful and helped us out in ways we didn't know we could get out from being upside. His knowledge, energetic personality, and his positivity doesn't go unnoticed. I recently came in to Golden Motors to have new tires and rims put on my new Jeep Rubicon. I had so many question I didn't know where to start. Warren was the man who helped me out. Not only did we sit down and talk about best options for my Jeep, but also what look I wanted and what I expect to do with my Jeep. He took the time to show me different options for both tires and rims. My expectations were blown through the roof. Not only did they come in super quick and I was able to get them done the same week. He made sure I was happy and what to except with my new driving experience and made sure I loved it before I left. During my time with Golden Motors I had the pleasure of meeting Chris. He is the Jeep Man. Chris knows all things Jeeps. It was great talking with Chris about more great option I can update my interior look and exterior. With all those great ideas he gave me, I can't wait to do more! Thank you to the amazing customer service from the first initial phone call, to the entering the building with smiling great faces, till the time I walked out. They make you feel welcomed and like family. My husband and I will continue to keep our business here for all our needs! read more

Golden Motors - Auto Repair Near Me - Columbia, South Carolina

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Well, started out great. Once I got home, I was suppose to receive the missing floormats and tag lights that were broken. MJ stopped communicating with me and will not return a text or phone call. One of the ladies that work there is the only person that returned my call. I finally received the floor mats, weeks later, after several phone calls and text. One of the only messages that I received from MJ blamed the tariffs, completely inaccurate. I still haven't received the correct tag lights, the one that was sent was the wrong one. I wouldn't be as upset if MJ, my salesman, had communicated with me better. A man is only as good as his word...something that is no longer taught and something that I will no longer accept. read more

I had to have my car serviced here and Leroy detailed the inside. They were so accommodating and did an amazing job!! He truly made my car feel brand new again and took pride in his work! I recommend taking your car here to be detailed especially if you are a female and tend to get make-up all over your interior read more

I take both my Suburban and Jeep to Golden for servicing. Chris G is always helpful, responsive and gets me good deals. Recently had both my trucks detailed here as well. I could not be more pleased. Both trucks were spotless and dog hair free! I would highly recommend checking out the detailing service! They know what they are doing and you won't be disappointed! read more

I met with Daniel, the sales rep, to discuss selling my car. He was great, owner John could not have been more accommodating. We sold the car using the instant auction. 20 minutes, easy as can be. Got the price I was looking for. Great place, excellent service. I highly recommend. read more

Needed a part for my Rubicon. Warren and Chris were extremely busy but they found a way to squeeze me in. Took care of my jeep and got me back on the road expeditiously. Great team of folks at Golden Motors. read more

Bought a new truck this week, MJ made the process very quick and easy. Everything was up front and any questions were answered honestly. MJ worked with me on my trade in to get exactly what I wanted for it. Overall a very good experience. read more

I can't say enough about Golden Motors. I found a truck online and traveled the following day to go see it. Kegan was extremely helpful with providing me as much information as possible ahead of time, including extra pictures and videos. He made the purchasing process seamless and truly enjoyable, which is hard to come by. I adore my new truck and am so thankful for Kegan and his team at Golden Motors. Definitely recommend this place to anyone and everyone looking for a quality vehicle! read more

Golden Motors - Truck - Auto Repair Near Me - Columbia, South Carolina

Even though we didn't purchase a vehicle, MJ was very honest and helpful with our situation. He gave us very good advice. Thank you so much.

David Bugosh was extremely helpful. He appraised my Audi fairly and then posted it online for a virtual live auction which was a fun experience. I recommend Golden Motors to anyone selling their car and want a honest and fair offer read more

BUYER BEWARE- My son bought his first car from this dealer to start he was given TWO keys that looked like this... after he was told the car was ready on a Thursday, it was still not ready to go on the following Saturday, we then went back AGAIN on Monday and the GM did get him two new keys.. ok great now it has been 2 weeks and my sons car died. The battery died, he was told to get a new battery after being told to head to auto zone. Great he bought a new battery. Car wouldn't start again because of the battery that died while he was at work. Towed car back and was told he bought rje wrong battery (the one that the place they told us to go to installed) Dealership said the battery was definitely the problem and they replaced it with the right one.. we are now waiting on a tow truck to bring this car back for the 3rd time he bought a warrant with this vehicle and we were told to call back or let them know if there were any other problems. He has not even had the car for a month yet we have spent more money in gas taking him back to lake murray from west Columbia over and over and over again. Please be careful - all these positive reviews can have you thinking they take care of issues when they arise but we have sadly learned that is not the case. Make sure you check more than the car fax provided. read more

Golden Motors - Told by sales rep this was the key he showed us the vehicle in and that the two keys they had were like this when they received the vehicle - Auto Repair Near Me - Columbia, South Carolina

I bought my truck over a year ago and it has been issued 5 times. Now the transmission is gone. I bought a three-year warranty for it and they still charge me when I come to fix it. And I still have a receipt after 5 repairs of the truck read more

(FOLLOW-UP#2)..... 22 DEC 22----Brakes just failed, WHILE DRIVING, and Golden replaced every single brake line AND the master cylinder when dropped off back on 25 July.) (FOLLOW-UP#1).....15 DEC 22----"The front blower motor for the AC that they replaced, has already bit the dust. I just stopped by to let them know, and Chris made the trip out to my car to give a listen. He said he'd be happy to replace the part under warranty, HOWEVER, there would be a discount on THE LABOR!") HE WANTS TO CHARGE ME LABOR...AGAIN!! FOR HIS FAULTY PART!! (ORIGINAL POST)--- Bottom line. Seeing NOW how Golden Motors does business, this service dept is hands down the shoddiest work, and the worst vehicle repair experience I've ever seen or experienced. EVER, in my life, (& I worked a summer @ jiffy lube) IKR? So, I got this vehicle that needed a few little things buttoned up like lic plate light, a brake line, rear glass shocks & front Blower motor....and a few other things. little things mind you I would normally knock out myself, but my back no longer allows me to bend and/or twist in normal ways. (Im one of them banged up ol Marine veterans whose skeleton is a little goofy due to a helo accident). So, I take my vehicle over to Golden Motors on (24 June 22) to see about getting some stuff fixed up. The service department (Chris), made me an "APPOINTMENT" a full month out to drop off my vehicle on (25 July 22). He asked if it was possible for them to have my vehicle for up to TWO WEEKS. (Til 08 Aug), I said yes, I'll make do. And I promptly asked..."Is this gonna be one of those situations where my truck hops back and forth on & off the "back burner" while you keep working on other vehicles"? And I was assured that whereas they are busy, and short staffed, that's "NOT" the way they do business". THIRTEEN DAYS later, (07 Aug), crickets..... so i shoot em a call for an update and was your vehicle is being pulled in "tomorrow"...(day 14), a full two weeks after my "scheduled" appointment", & it's finally getting pulled into the shop, for the first time). Along with a whole story about moving around some lifts, and getting new lifts installed as well. The kind of Stuff, BTW, that a shop would have known is coming during all this "appointment making & scheduling & whotnot". I mean, some lift outfit out there didn't just show up randomly and say "Suprise!!" Right? They knew this was coming, yet still made my appointment. So we come to day 18, (12 Aug) ......... Still Crickets. So I thought I'd call...again... for some sort of progress report. The fellow that answered says, "yeah, I do know that the tech working on your vehicle was DILIGENTLY working on your vehicle TODAY. But that's all the info that was offered. I asked if it was possible to speak to that tech and was told, "Oh no, we don't allow the techs to speak directly with the customers". Hmmmm, that's not fishy....right? Then we come to day 22, (16 Aug), and I finally get a call. I Was told only two things left to do. So I ask, of course....."whats the hold up"? The Reply? ...... "We're very busy and are working on a "lot of cars", indicating my initial concern was valid about that whole "on & off the back burner" thing. Then we come to day 25 (19 Aug) and the shop actually called me. Only one item left. And was just told that would be done by C.O.B in five(5) more days. (24 Aug) Then....... Sure enough, and almost on queue, I get a call on (26 Aug) informing me my vehicle had some "new issues" develop and they just happened to have those parts on hand. I know, lucky me, right? Well, it's Day 35 (29 Aug). and I get THE CALL. My vehicle is ready to be picked up. I arrive, hop in, and my AC is NOT working after all. (the front blower motor being one of the items). Chris has me pull into one of the bays so the "tech" can take a peek. After banging on it like an old 70's tv with rabbit ears, the fan comes on, but now there's all sorts of wires just hanging & dangling about. Chris tells the "tech" to square that away, then actually stood there and watched while this kid rips off pieces of electrical tape and jury-rigs the loose wires into a bundle in lieu of fastening them in any sort of professional manner. All the while the tech telling me he's a "new hire" who just came over from Honda and knows nothing about vehicles like mine. So between Golden Motors shoddy mechanical service, even shoddier customer service, destroying my dash, and charging me 3K for the privilege, I would NOT RECOMMEND THIS BUSINESS. read more

Golden Motors is the place to buy from. Kegan was amazing to work with; he is very knowledgeable and offered great advice. The buying process went smoothly and quickly. They were also able to get us more for our trade-in. I recommend Golden Motors to anyone looking to buy. read more

Keenan Carroll will take care of you! From start to finish he was helpful and courteous and talked me through the entire process from browsing to test driving to buying. I never felt any pressure like he was "selling" me something and he was basically facilitating what I wanted to look and do. The next day I came back to buy my truck and he was there to help me get the paperwork done and drive out the lot! Highly recommended! read more

So...basically long story short... We bought a Subaru Impreza from a different dealership in Atlanta and they never should have sold it to us in the 1st place.... problems on top of problems, then they ended up breaking the car in process of fixing it... But we had fallen in love with the car and really wanted another one so my husband found Golden Motors and another Subaru Impreza..sti version this time around. We got here..car was parked out front...ready to go. The staff here was great, they stayed after hours for us to drive all the way from Atlanta and there was 0 hassle when we got here to purchase the car. Keenan was the best and was very cool and chill and understanding of our situation. We were in-and-out in no time and we're very happy with our decision. We definitely recommend this place even if you have to drive a few hours, and be sure to ask for Keenan! read more

The guys at golden motors are really nice to work with they are very knowledgeable about a lot for truck next time I have to get a truck I will comeback to golden Motors. read more

There is nothing I can say that wasn't great about my first major car purchase with the guys at Golden Motors and especially Mario. They were incredibly helpful throughout the process of buying my Mustang. They stayed open for a whole 2 extra hours while we waited for the finance company to get me approved and even delivered my car to me at few days later looking as clean as a whistle. This was an excellent experience and would totally recommend anyone to buy their car or truck with Golden Motors for their great service and helpful staff. read more