From meeting with the GM Mr Quincy, to the sales guys that greeted me on my return, everything went…read moreflawless and they took great care of me. They were fair and easy to work with, and when other dealerships wouldn't honor their word on an offer, JTs AutoLand was able to deliver and gain a happy customer. Sold my leased Lexus to the dealership for the offered KBB instant cash price. Everything checked out and they were happy to do business. I was able to get in and out pretty quick and they were super friendly, even though I wasn't purchasing anything on the lot. Would definitely recommend these guys and would be back to do business again!

We visited JT Autoland after seeing a car listed online for $17,900. It seemed like a good deal, so…read morewe stopped by to check it out. But once we arrived, the truth came out fast. They tried to add an $799 GPS fee and another $799 tracking device fee -- two unnecessary add-ons totaling nearly $1,600. These charges were never disclosed online on the posting itself. We expected normal costs like doc and tag fees, but these were clearly inflated and misleading. Even worse, because we were paying cash, they told us we'd have to pay an additional $1,000 (which made the price 18,990 before any fees or taxes). That was shocking. Why penalize someone for not financing? If anything, a cash buyer should be getting a discount -- not a surcharge. We've bought many cars from many bigger and better dealerships and never had to pay GPS/Tracking fees. Even before talking numbers, we went on a test drive. When going on a test drive, the sales rep didn't even scan or check our drivers license before letting us test drive the vehicle, which I'm assuming isn't their policy. After seeing how they operated, we were ready to walk away and had already made it clear we were done with the deal. As we were leaving, the salesperson came back with a new offer. We responded with a final counteroffer -- just $700 less than what they proposed -- and that's when everything blew up. Out of nowhere, the sales manager with a lazy eye stormed over and aggressively yelled at us to leave the store. He shouted and screamed at us for even offering $700 less and acted like a troublesome individual It was a deeply unprofessional and shocking outburst. We never raised our voices, never disrespected anyone -- we simply made a standard counteroffer and were already in our car trying to leave before the salesman came out in the first place. Wanting to give them a chance to explain, we spoke with the General Manager over the phone. Who did apologize and asked us to consider coming back. When asked what can we do to resolve this issue over the phone he stated that "we are really busy and like taking care of business in person," there was not a single costumer sitting down in that dealership when we were there. When we asked for the name of the manager who yelled at us, the GM refused to provide it and stated that they could not do that coldly ended the conversation by hanging up the phone. After the whole situation, we checked Yelp -- and of course, this dealerships has a 2.4-star rating. Now it all makes sense. Multiple reviews describe the exact same rude behavior, and a lack of transparency. This dealership lures people in with low online prices, then loads on undisclosed fees, especially if you're paying cash. And if you push back to slightly negotiate? Prepare to be insulted. Never ever have we had a dealership disrespect us and we have bought from many bigger and higher named dealerships before. We left feeling disrespected and misled. There are plenty of honest dealerships out there. This isn't one of them.

The service center here is great. They are friendly, efficient and not overbearing…read more I purchased a car from here and my family cars are serviced here. I recommend

Efficient and professional. Friendly service. Quick to return my vehicle. I always bring my…read moreNissan to Dick Smiths

Excellent sales and service department! I would recommend them to any friends or family.read more

Open app Your location…read more Jim Hudson Toyota Jim Hudson Toyota 4.5 3,386 reviews Toyota dealer· Directions Start Call Save Share Photo Photo Photo Photo Photo Photo Photo See all 437 photos in the app Continue Photo · In-store shopping · In-store pickup 970 Columbiana Dr, Irmo, SC 29063 Open Closes 8PM See more hours jimhudsontoyota.com Services jimhudsontoyota.com jimhudsontoyota.com (803) 407-5678 3RXF+83 Irmo, South Carolina Photos 437 Photos Add photos & videos Review summary 5 4 3 2 1 4.5 3,386 reviews "Great service, listened to the issues and assessed them in a timely manner." "I really enjoy the atmosphere the way the service area looks when you walk in." "Very nice people to work with but the wait for financing should be quicker." Your review Donald Lee Local Guide · 73 reviews · 424 photos Edited just now New 5 stars! We drove from Tampa, FL to Irmo, SC to purchase a vehicle for mom, who lives in nearby Columbia. Our sales associate, Hailey, promptly greeted us and quickly had a few vehicle options pulled up and ready to take out for test drives. It was a breath of fresh air to be able to drive and experience what each trim had to offer without the high pressure sales pitch and insistence to collect all of our information. She was attentive and had a good grasp of what was in inventory. She was able to find mom the perfect car, and had us on our way! Thanks, Hailey! We really appreciated that Hailey was able to go find the vehicles, and park them under the awning, in the shade, for us to look at. It felt like premium treatment, when compared to other dealerships that have you aimlessly wandering parking lots to look at the mystery inventory. Jim Hudson keeps a pretty healthy inventory of vehicles on hand, so if you want to pick a car and drive away the same day, come here! Don't settle. Don't wait days or weeks to order a car. The dealership was super clean and offered coffee, hot chocolate, and water in their waiting areas. There's a Cafe onsite, but it is closed on Saturdays. Bummer, bc it was Saturday. We went through the expected motions of haggling and negotiations, and were able to close a deal.

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I started out giving them a 4 rating, I brought my 2021 JEEP wrangler in for the Jeep wave, (oil…read morechange, with tire rotation) all were free with my purchase from up in NJ, while I was in, the tech h came to the counter, and asked for my wheel lock, (I was surprised, as I didn't think I had a locking lug nut on my JEEP. Well, I asked the tech to look in glove box, and he came back and said he couldn't find it. I said don't worry about it, it's my fault. Moving forward 2 days, I got a call from customer service, and that's as when I decided to go to car, and double check, I was correct, I did not have any locks on my wheels. Then I got slightly angry, I called and left several messages for customer service, and the service department. And nobody got back to me. I then when to shop on the only day I was able to, a Saturday, after I tried several times, and no return calls again that same day. The manager of service department was then told when I was there, that I had aftermarket rims on my vehicle, and that was why they didn't rotate them. I brought him outside, and shows him me fully stock vehicle. And he said I don't have an answer for you, and the shop is fully booked for the day. I said I am sorry, but that is unacceptable, and the fact nobody got back to me, is also unacceptable. I then agent to the main building, and also left my number again, and this in now 2 weeks later, and no return call. Very unacceptable. You have now lost me as a new potential customer. Over this. Would like someone to reach out to me, if you choose to, obviously my many calls didn't get any response.

Unfortunately, I had given this place a 1 star review a year ago due to a bunch of issues (poor…read morecommunication, confusing service, workers not being up to date on information, etc) but this place has REALLY turned around for me! I came back and was greeted by an extremely friendly worker + his twin brother. They both seemed super informed on anything I asked/clarified with them, and made the process of servicing my car extremely easy!! Absolutely amazing turnaround!

Buyer Beware. I…read morefound a vehicle they had advertised online for $19,985. After calling to go over price and speaking to the manager Holly, she went over all the pricing and the discounts the vehicle had and after was satisfied with the price of the car went through with a credit check. After the credit check, the price went up $1995. For a "MVP NAS Theft Protection" which I already pay insurance for. I asked them to take off this MVP protection package the was unneeded, and unwanted. I was told that every new car has to have it through them which was not expressed when going over price of the car before the credit check. Holly is now telling me that it's a required "dealer fee" another lie. This is not a dealer fee it's an optional insurance package for theft and glass protection which again is already covered by insurance. The dealer is very untrustworthy. Don't take them for their word even if they are a "manager". If you do decide to use them get everything in writing before they run your credit and good luck as you were warned.

My husband and I have been coming to Golden Motors for years. Whether it be to buying new vehicles…read moreor for labor and parts. Kegan has always been so helpful and helped us out in ways we didn't know we could get out from being upside. His knowledge, energetic personality, and his positivity doesn't go unnoticed. I recently came in to Golden Motors to have new tires and rims put on my new Jeep Rubicon. I had so many question I didn't know where to start. Warren was the man who helped me out. Not only did we sit down and talk about best options for my Jeep, but also what look I wanted and what I expect to do with my Jeep. He took the time to show me different options for both tires and rims. My expectations were blown through the roof. Not only did they come in super quick and I was able to get them done the same week. He made sure I was happy and what to except with my new driving experience and made sure I loved it before I left. During my time with Golden Motors I had the pleasure of meeting Chris. He is the Jeep Man. Chris knows all things Jeeps. It was great talking with Chris about more great option I can update my interior look and exterior. With all those great ideas he gave me, I can't wait to do more! Thank you to the amazing customer service from the first initial phone call, to the entering the building with smiling great faces, till the time I walked out. They make you feel welcomed and like family. My husband and I will continue to keep our business here for all our needs!

Avoid purchasing luxury vehicles under the assumption that an extended warranty will resolve major…read moreissues. My experience demonstrates how repairs can be misrepresented and ultimately left unaddressed. During the test drive, I identified a mechanical issue and was assured by the seller that it would be corrected. When I returned to pick up the vehicle, I was told the repair had been completed and that the car had been taken to the dealer. Within three weeks, the same issue resurfaced. I later learned the vehicle had never been taken to the dealer; instead, it was sent to a different mechanic. Additionally, the air filter--supposedly replaced to address a smoke odor--had not been changed and was packed with debris. The original problem remained unresolved, and the seller ultimately acknowledged they could not repair it. This situation reflects a pattern of misinformation and inadequate service. Before purchasing a vehicle or selecting a warranty, ask clear, direct questions about the seller's repair capabilities, the mechanics they use, and what repairs are actually covered. Thorough due diligence can prevent costly issues later.