My septic system alarm light is on, strange gurgling sounds and slow flushing, fortunately not…read morecompletely backed up. I left a voicemail with this company but it wasn't returned. The next day I called and caught Michael. I explained the issues and he said he would evaluate and send pics of what he finds. He said he planned to be there the next day but never responded. The next day I texted again and he texted back saying he'd let me know in a bit. I never heard back. I moved on, a week went by and no response, clearly this guy is a couple pounds shy of professional.

Great company to work with, was able to come out quick and get everything done. Would recommend…read more100%

Quick response. Friendly people and the repaired what I asked them to. Will call again.read more

Since I bought my little East Texas lake cabin in 2010, I have used Ford Plumbing over the years…read morefor various jobs such as servicing the old septic tank, installing a new aerobic septic system, replacing the water heater and replumbing my cabin. If another skill was needed, he made it happen. All work was excellent. All prices were fair. Communication was easy. It's surprising really, considering that we only met face to face for the first time a month ago. Honest, fair and skilled. Hire em!

This company is great. Ask for Bryce. He just did a double water heater replacement and a reroute…read moreof a hot water line due to a slab leak for me. Reasonable prices. Great service and a good team working with him. I really appreciated his advise and quick feedback before we committed to the project. He offered solutions that were on target. I would call them first anytime.

This company is competent and gives fabulous customer service! We had a serious leak in our water…read moresystem outside and realized it on a Saturday morning. We called and they responded within an hour! They quickly and efficiently located the problem and fixed it so we had water for the weekend. Bryce was wonderful and will be our plumber forever! Their prices are very reasonable!

Michael was early, very professional and the company didn't try to knock my head with price…read more.. Would highly recommend

Awesome service. Was out the next day and had everything good to go. Not to mention aggressive…read morepricing. I have 5 rental properties and these guys will be my go to from here on out. Thanks for great work at a fair price.

I have had this company out a few times to address issues we've had, and every time I've been very…read morehappy with the service received. Every time an HVAC person comes to your home, you're almost offering a blank check because they can say something is majorly wrong and, as a homeowner, we have no way to verify. Once the issue was so minor that he simply charged a trip fee. Another time, again, minor cost and he took care of it in about 45 minutes. The other time we needed a new upstairs unit (it was almost 20 years old, so that made sense). Cost was VERY reasonable. All three times, the issues were fixed. I trust him, and he's the first call I make.

Great company. I called on a Friday and they were out there Monday morning. They went to replace a…read morefaucet I purchased and when they started there was a piece missing, they had to drive and find a replacement part for the piece missing, which they did. They did not charge me extra to do this. The gentleman who did the job was very courteous and cleaned up after himself. Very polite I would definitely recommend and will use again for all my plumbing needs.

I called Wood & Wood Plumbing after they did some minor work for a friend on his rental property. I…read moreshould have read the reviews first. This company had quite a few bad reviews. If I had seen all the bad reviews first, I would never have called them! BIG MISTAKE!!! I called to have Wood & Wood come out & give me an estimate to finish connecting my drainage lines. Most of them were already connected. There was ONLY a little work that needed to be done. By the time, I spoke with these folks, I had already I spoken with 4 or 5 plumbing companies. Steven came out on the morning that I had him scheduled for. However, he arrived quite a bit earlier than I was expecting him. I was still at the hotel. My plumbing was NOT usable & that was one of the reasons why I was in a hotel. Steven was definitely frustrated in the message that he left me. But I had set the plumbing appointment for a specific time, so that I could be at the house. I had told all this to the lady when I scheduled the appointment!!! Evidently, the people with the 1st appointment had counseled. When I got his message, I called the plumbing company. What I didn't know at the time, was that Steven wouldn't be coming back out. Instead he sent Caleb & his helper. They seemed super nice. They crawled under my house. Their estimate was more than twice what I wanted to pay, but I was desperate by this point. The plumber I had originally hired was unavailable. Caleb said they would get it done quickly. I was getting pressure to have all this done, so I went ahead & hired them! My MISTAKE! Evidently, Caleb told his boss that I had no drain lines under my house. I have pictures & a person that will testify otherwise, if I decide to take these guys to court, like a friend of mine thinks I should! They charged me almost $3000.00 to hook up the last of the drain lines, & even used my supplies. Caleb & his helper never completed all the work that he had agreed to do & to make matters worse, he blocked my access to the rest of my plumbing. He said that he was done, so I paid him without going under the house to inspect the plumbing. AGAIN, MY MISTAKE!!! It wasn't till quite a bit later that I realized he had blocked my access to the rest of my plumbing lines. When I found out that my plumbing access was blocked, I called to speak to Steven about having this MISTAKE fixed, Steven was disagreeable & refused to have anyone come fix the MISTAKE they made, for FREE!!! He said, that they was NOTHING under my house to begin with. That's a lie & I can prove it. Evidently, these folks don't know much about how to correctly do plumbing. I had gotten quite a bit of advice about these drain lines before I ever hired a plumber to come do the job. Everyone said that the drain lines should all go toward the main sewer line. Evidently, that's something that Caleb with Wood & Wood Plumbing doesn't understand. Instead, of running the drain line from the tub & shower from North to South, or even running it further down so that it would go into the main drain line, he ran it from East to West effectively blocking my access & that of any future plumber. While writing this, I realized why Caleb did what he did. You see, I showed him where the main access was to the plumbing lines, but he refused to use the main access. Instead he insisted on using the place that we had had to dig out in order to replace the 3" & 4" drain lines to the sewer. Evidently, instead of starting from the water source & connecting the lines together, so that he could eventually get to the end of where all the lines drain into the main sewer, he ran the lines from the sewer end instead. The tub/shower drain should have been one of the 1st lines that he connected, but because he refused to connect everything in the correct order, he already had the larger drain line completely connected & would have had to undo part of his work to make sure that the tub/shower drain line was connected where it should have been. That also explains why I have no sink connected in my bathroom even now. He did EVERYTHING BACKWARDS. Well, at least now I understand why he did what he did. But that still doesn't get my plumbing fixed correctly! THE ONLY REASON, I finally decided to hire a plumber was because it was so extremely hot underneath my house & the person helping me was slow & kept causing problems. I should have long since been done with replacing the drain lines. Evidently, I should have bit the bullet & finished them myself! ***Had to lay on back upside down to get pics under the 2 inch Drain Line!!!

Excellent Service!!! They were at my home within an hour of calling, fixed the issue with the…read moretoilet, we paid and out the door they went. Superior Sevice!!! Worth the money!!!

I have used New Covenant plumbing since I bought my house and they have always done a good job…read more But this time- I called and scheduled for them to come out two weeks in advance to fix a stopped up drain. I told her I will be taking vacation that day. Day that was scheduled- I waited to be contacted and by noon had not heard from them so I called. Was told they would be here by 3pm. At 2:50 they drove up in my driveway looking like they were getting tools. 5 minutes later I see them driving off. No contact with them. I called the office and left message asking if the were coming. I never received a response. They never came back. Not only do I still have a stopped up drain, but wasted a day of vacation and will now have use up another vacation day to get it fixed.

EXCEPTIONAL SERVICE! We arrived at our lake house on Friday night of Labor Day weekend only to…read morefind we had a clogged line. Miles was at our house in 30 minutes and inspected the lines with his camera and showed my husband exactly where the clog happened. Everything was draining and we were ready to host our incoming guests. His price was very reasonable - especially for an after hours service call on a holiday weekend. We are Customers for life for any future plumbing needs.