I have lived at Payne Hill for over 3 years and below I have outlined my top PROS and CONS. PROS: 1. Very spacious and clean town-homes. 2. Plenty of parking. 3. Onsite gym, yoga room, basketball court, tennis court, and swimming pool. 4. Spacious grounds. 5. Pet friendly (dogs and cats). 6. Very friendly, attentive, and hard-working maintenance staff. 7. Very friendly neighbors (everyone waves to one another). CONS: 1. The windows and patio doors are the original ones and are 30-35+ years old and are VERY VERY drafty in the winter time ($$$$ heating bill) and they require a lot of muscle to open, especially the windows. 2. VERY VERY noisy furnace/AC unit! It can be deafening! 3. The pool tends to close way too early for folks who work the standard Monday through Friday/9 to 5 job. 4. No playground for the kids. 5. There is no fenced-in area for folks to take their dogs to run/play leash free. 6. Outdated and/or unkempt landscaping (bare grassy areas, dead or dying shrubs/flowers, scare and ugly red mulch). 7. Property owners seem unwilling to make improvements preferring instead to put band-aids on everything. read more

Dog friendly.upgraded townhomes available.heated swimming pool.award winning!Great landscaping.on site gym and yoga area. read more

See all

We lived in this dump for three years. It seemed adequate at first, and maintenance responded quickly to problems. We had sewage in our kitchen several times because of a bad design. Water was constantly going out, so we often went without it for a day. One of the nearby apartments almost burned down because of faulty electrical. They're lucky they got out safely! They're unscrupulous and unprofessional. read more

Full disclosure, I am selling my home and have not rented in about 15 to 20 years. As a potential tenant, I visited the property with high hopes but, was immediately turned off for several reasons. Within the first 5 mins of introduction I was told that I "offended" her and she was "confused as to why I was charged-up". She, Tay, did not take the time to understand her potential customer or she would have quickly learned that I am a friendly, louder, excited, talkative guy with a 12 yo son. Instead, she referred to me on multiple occasions as "charged-up" and that I "offended" her. Throughout the meeting she pointed out that she's from New York and well traveled so she is used to different people and I was confusing to her. After a few mins of her off putting and condescending personality we decided to take a walk to the unit. As we walked she asked me a few questions about what i was looking for, commute, school etc with every answer she had a reply that was defensive, arrogant and condescending... now, I became confused... what a horrible 15/20 mins so far. Though the grounds are very well manicured and the setting is beautiful and quiet the units are in need of desperate repair and maintenance. The pool was not open and when i asked why i was told that it was undergoing some repair however, it did not look as though any work was going on with the pool. The inside of the unit we saw echoed the outside need. The kitchen appliances, carpets, linoleum, doors & bathroom facilities completely outdated and the entire unit smelled like an ashtray... my clothing smells of cigarettes as I type this. Upon leaving that unit we made our way to the second and final unit, during the walk I asked her about the local area, shopping etc (rt. 51) to my surprise she had no knowledge of the area or that the mall is closing or has closed. Shouldn't a property manager be aware of the area? She also had no helpful knowledge of the local school district and its ratings compared to surrounding schools. In conclusion, I did not go into the second unit and made my decision as we walked... I would not be renting simply because this woman, Tay. She has zero people/sales skills. She was unpleasant, extremely "fake" and full of arrogance as she portrays herself superior to others because she has "lived in NY, Miami, and London". Yuck. Just yuck. Word of advice, you have a product to sell, get to know your customers instead of word vomiting all about you. read more

Watch out when you move out. They charge you for every speck of dust you leave. $25 to clean a toilet, their cleaner better be made out of gold for that price. Make sure you go through the house with a fine tooth comb prior to moving in completely. They told me I cracked a vanity. When in reality it was like that the entire time I lived there. Oh and to boot it was re sealed at the crack. I wouldn't have taken the time to do that. They charged me $25 to remove 2 hangers out of a closet, remove a giant eagle bag out from under a sink, and pick up a dry sheet that fell beside the dryer. Beware!!! Oh and tour rent goes up $20/$40 every year. The water charges are outrageous! For 2 people for water and sewage they wanted $93.33 one month. How they split the water up it unfair to everyone that lives there. read more

Fast and efficient maintenance. My A/C broke yesterday afternoon and it was fixed early this morning. Things have always been taken care of in a timely manner since I've moved here. Staff is very friendly and helpful. read more

My wife and I have lived here for over 6 years now and we are very pleased overall with our townhome and the nicely landscaped property. The complex is very quiet, friendly and welcoming. The school district is very good for those who have children (West Jefferson Hills SD). The onsite staff; Ed, Greg and Maureen are always very pleasant and accommodating with anything that you need. That said, a majority of the units have the original windows and patio doors from the 70s and are in need of being replaced. The HVAC systems and the water heaters are very noisy and energy inefficient. The grounds though very expansive and welcoming of pets could use some benches, a playground for the young kids, and a fenced-in off-leash area for the dogs. I would also add that though the grounds are very pretty, they are in need of some serious drainage as well as replacement of dead grass in muddy areas and replacement of dead or removed shrubbery. Would give 4 stars if the windows and doors are replaced and another star for the HVAC and Water Heater units to be replaced. One more nit-picky thing, the sign at the entrance reads "Payne Hill Apartments" - these are not apartments, they are 2-story townhouses - please replace the sign. read more

Great community and staff! Quite area and apartments set in a well landscaped area.

The staff and onsite property managers try to do everything they can to accommodate. However, they are not provided with the essentials to do their job. The rent is not cheap and I feel I should be getting more for what I pay. These places are literally falling apart... The cheap paint they used literally has worn off walls and doors, yet their is no money in the budget to repaint, my patio door and windows are older than me and have not been properly sealed nor replaced. Any winds blow directly through my unit without even opening a window. Every time it rains more than a sprinkle my front door has a four inch puddle I must leap over or walk through, not to mention the pond on the pathway my feet get drenched in because it is too large and there is no way to go around it other than the muddy hillside. Not to mention the horrible parking. This place needs some serious changes... read more

Fantastic community for the price. Management staff is excellent. I have lived here for years. Well maintained, beautiful landscaping and pool. Staff is friendly and accommodating read more

My husband and I have lived here for four years now and are pleased. The maintenance guys are very responsive to any issues and do what they can to help. The rent has been fairly consistent since we've been here, only small increases with each lease renewal. Town home is very spacious and clean, plenty of parking, various amenities in common area. read more

I stayed in this apt. from 2015-2017. Worst apartment ever i stayed. Staff is highly uncooperative, sent court notice as i online rental payment failed without my knowledge. I water bill very high than single family house. Maintenance staff is not responsive. You will find better priced apartments than Amore Management. I sincerely request you to not to stay in any amore management apartments. read more

Do not rent here if you don't have to. This is especially true if you are renting on a temporary basis. The rent is exceptionally high for the quality of the accommodations and the size of the townhomes. Additionally, the utilities are grossly inflated. The HVAC systems are extremely old and in poor condition; that, coupled with little to no insulation creates exorbitant electric and gas bills. Further, the water is determined by how many people are in your apartment with no means of determining how much was actually used. We have two adults and two preschool aged children and the water ranges between $65-$90 a month. I can only assume that the facility is passing off their costs for the swimming pool and maintaining the landscaping on the tenants. In addition to all of that, everything is in poor condition. We have our circuits replaced almost monthly and have to flip the breakers weekly. The blinds fall off of the windows, there are immense amounts of insects and snakes in and around the property, and the staff are unhelpful. If I save even one person from renting here, I will sleep better. read more