I have bought two vehicles from valley magic motors , they really work with you as far as finding…read morethe right vehicle for you! They also check fluids,and the air pressure in my tires while i waited to give a payment. Me as a female i felt very comfortable everyone there is very nice and the shop is very clean. I will buy my next vehicle there, i highly recommend magic valley motors..

From the owner: friendly, honest service in all minor automotive repairs, tune-ups, brakes, shocks, struts, a/c…read morework, oil leaks, oil changes, windshields, ect...

DO NOT FALL FOR THIS SCAM OF A DEALERSHIP!! I gave a huge downpayment for a truck that broke down…read morenot even a week after i purchased it. Yes I understand it is a used car but that had to have been a prior issue to me buying it. Which means I am entitled to my down payment back. After assuring me they could fix the issue there and picking it up a day later...yes a day later. The issue happened a day later AGAIN!!! Needless to say I am beyond disappointed about this dealership. I do not even think those "mechanics" they have there are even certified or maybe they are certified in being sneaky and breaking things so that you have to go back and back. I would have been better off going to Boggus Ford then this crap of a business.

Once again, AWESOME JOB Cardenas Mazda team for making sure my Mazda 3 is ready for a 1700 mile…read moreroad trip! I will be moving to my new home soon. Because of your amazing service, I am a super happy and spoiled Mazda owner. I sure am going to miss you all! Andy Hagan, you are absolutely the best at making sure your entire team's priority is to always be courteous and perform a job well done! And for extra sprinkles, you guys washed my car! She looks great! Thank you!!!!!

I recently purchased my first car from Sames and I could not have had a better experience with the…read morehelp of Carlos and Stephanie. From the get go, Carlos made it very clear that transparency was his #1 priority and delivered it every step of the way. He was eager to help and made the whole process feel so relaxed. When I initially didn't find any cars that fit my preference, Carlos offered to bring in some from other locations that did, without any pressure to commit. What really impressed me was how much he advocated for me, coordinating with his team to work out the best deals like securing a lower car note and pushing for a zero down payment. He was even able to find affordable insurance for me! On top of that, he was super responsive, keeping me updated and addressed any concerns I had. You were really able to see how much he cares about his clients. He definitely made the entire experience feel like I had a friend helping out rather than just a salesman. And to complete my dream team, Carlos introduced me to Stephanie in finance. She was an absolute gem. She broke everything down so clearly, from understanding the pricing, payments, and optional coverage. Considering all of that was unfamiliar territory, she did a great job at making sure I never got lost in the process. She was extremely considerate when it came to finding me coverage that still fit within my budget. On top of that she shared a few tips that would help in the long run. All her help was a huge weight off my shoulders. I'm really grateful she was able to help me secure that safety net without stretching my wallet too thin. Between Carlos and Stephanie, I couldn't have asked for a better team to work with. So whether you're also a first time buyer or just looking for a great deal, these are the people you want by your side. I've already recommended them to several friends and will continue to do so. They truly made this experience stress free and memorable. A big thank you again to both of them! :)

I recently bought a truck at this dealership. They advertise one price then at financing come out…read morewith an additional $2000 for some protection plan which is total BS. The manager says he has no choice but to include it. I negotiate it down to $900 and then when I actually try and use the protection plan they literally do nothing to the truck. They covered up some scratches on the paint but at the first carwash the scratches come right back out. The plans they sell are garbage and they know it. I do not recommend this dealership at all!

You all seriously dropped the ball. I scheduled service for my 2023 Nissan Rogue Platinum for an…read moreoil change, tire rotation, and recall work. Dropped it off at 2 PM and never received a single call, text, email, or portal update about my vehicle status or whether it would need to stay overnight. I had to call around 3:30 PM just to get a status update. Reyes told me the vehicle was in for recall service and that he would call when it was ready, but at no point was I informed that the recall work could require leaving the vehicle overnight. If that had been communicated upfront, I would've only approved the oil change and tire rotation and scheduled the recall for another day. I later spoke with Marlissa Longoria (Owner Loyalty Manager) and Jessica Morales (Customer Service Rep) after I physically stopped by the dealership to ask about my car, since I still had no clear communication. When I arrived, I was told all service advisors had already left for the day and I'd have to return the next morning. That is completely unacceptable. I refused to leave my vehicle overnight for a service visit that was scheduled and expected to be completed the same day. Frank Sanchez (General Sales Manager) was contacted, but I was told he didn't have access to the service key lock box and that the keys were likely secured and unavailable until the next morning. This is a serious breakdown in communication and basic customer service. There's no point in having a service portal, texts, or advisors if customers are left completely in the dark. If I could give zero stars, I would--but one is the lowest I can select to post this.

Inside of the Harlingen Service center there is a Nissan Customer Promise poster where one of the…read morestatements shows "We will respect your time." Our June 2026 experience definetly did not honor this promise. We dropped off our vehicle Friday, June 12 and didn't receive it until Thursday, June 25. Almost two weeks! Did they advise us it was going to take this long? Absolutely not. We had to hound them for updates because allegedly the "cell carriers block their calls and texts," as per Isaias M. The only text we got from this service center was on Friday, June 12 when we dropped off the vehicle. The text confirmed the service appointment. After that text, we recieved one phone call on June 15 to tell us the parts were arriving that Tuesday/Wednesday. Radio silence until we physically went in on June 20th. Rudy C. told us our vehicle would be ready on Monday, June 22nd. We went in that Monday afternoon to find out why they hadn't called us. Isaias was attending to another customer on the phone while we waited for him to be available. One of the other techs asked if we had been helped while the "managers" in black did not bother asking how they could assist. What happend to the "we will respect your time?" The conversation with Isaias and Matthew S. was frustrating and unbelievable. Instead of apologizing or accepting blame that they dropped the ball, they went on about how the weather delayed parts, how they have other service tickets to attend to, "first one in, first one out," how they couldn't offer us a rental because someone had to pay for it, and how the last rep that touched our vehicle no longer works there. Mind you, we found out the serivce manager's name after because he didn't even introduce himself or have a name tag. They could've helped ease this experience by offering us a courtesy tank of gas, a car detail, or a car wash or something. We had to ask for that. Guess what though? The answer was "Let me ask the manager." Isaias even told us that they couldn't wash our car because "their water connection was damaged." When we finally got the text to pick up the car, Isaias was not the one to check us out. Still no apology or sympathy for our experience. This exeperience didn't end there. We had to call back to find out where our lanyard was because apparantly they remove them. A simple heads up would've been nice. If we could give zero stars we would as our time was definetly not respected.

bought a pickup with 3 spacers and drilled in wheels to reveal only about 1/2in of thread for the…read morelug nuts to hold everything in place very unsafe

I had two deferred down payments to complete the total after paying $1500 day of. the $500 first…read morepymt was due 9/1 closed so on 9/3 I'm told I have to pay it by 5. I work school and live in Edinburg and told her give me til 6 at least and nope they sent repo out for my car. I havent even had it one month. the manager Jennifer is rude based all her clients on one person in the past who didnt pay and pretty much said I'll be late always. she talked over me and no paperwork signed says repo $200 2 days late on the payment but she only accepts them til 5 what if I work til 6 they will repo it? on top xm antenna needs replacing and volume knob doesn't work and they won't fix that

......Never buy from this place…read more.... Bought a truck from this place and the vehicle had some issues that need to be repaired. They tried numerous times but was never resolved. They promised to fix it but when I told them what the problem was, catalytic converter they backed off and said it was to late for the repair. So I got stuck paying for a vehicle that sits in my drive way. I am planning on file a claim with the Texas lemon law.

From the owner: We are used car dealer that specialize in by here pay here business.read more