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    Payne's Appliance Service

    1.0 (1 review)

    Services - Payne's Appliance Service

    Appliance repair

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    1 year ago

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    Mr. Appliance of Metro Tulsa

    Mr. Appliance of Metro Tulsa

    (22 reviews)

    East Tulsa

    Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

    I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

    Payne's Appliance Service - homeappliancerepair - Updated June 2026

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