The knowledge of my tax preparing person Connie is very easy to talk to. She is patient when…read moreanswering questions the thoroughness of her work is amazing . Very easy to contact. I feel the fee that is charged is appropriate I feel very confident when my forms are submitted I breathe a sigh of relief when everything is done for another year

If I could give these folks zero stars, I would. You would be better served finding a squirrel…read morewho'd gotten ahold of an abacus to complete your taxes, and the squirrel would probably be quicker. The communication from the staff is poor on a good day, they do not (or can not) keep track of the documentation you submit, and if you have the misfortune of being assigned to Alex Franch, be prepared to deal with someone who is incredibly rude. Try literally anywhere else. Going with this group was a colossal mistake.

I've used this firm for years, since I lived in NH, and even now living in Florida. They are…read moreprofessional, responsive, give clear guidelines, and in complex situations will research to be sure to have the most relevant information. Lillian is always willing to get on the line and follow up herself. I highly recommend.

As a first time business owner, I had a lot of questions with regard to where to start with the…read moreright foot. Lilian's group was referred to me by another accountant. She followed up with me right away and answered all my concerns and questions. A couple weeks later, Laura followed up with me again and guide me through book keeping and answered more questions. Then Ana did a check as soon as I shared my Quickbooks with her. My impression on Gonzalez's team is that they are competent and professional. I would recommend them to anyone who is in need of their services.

My returns had a lot of complications (capital gains, multi-state, etc.) and Tyler was able to sift…read morethrough them all. It took longer than I expected, however my needs were to amend existing returns which I made a mess of using TuboTax and I appreciate the thoroughness and quality of the work.

If I could give ZERO stars, I would…read more First of all, this address is wrong- they DO NOT have an office in Boston. Secondly, DO NOT TRUST THEM. I truly have no words for the service we got (but also I won't shut up about it bc if I can save someone else the hassle, I will). We hired a CPA this year bc of some issues with our state tax withholding due to moving across states. 1) From the get go, I felt funny about them because I knew there were certain info that would be needed (but they didn't take it even when I offered). Due to a HR mishap with my job, my state taxes were taken from NY (and not from MA). They never asked for more specific info (pay stubs for example) to rectify the taxes. I repeatedly asked the person assigned to us to reiterate the issue to us so that we knew she understood what needed to be fixed, and she couldn't. But they have such good reviews, so I should trust the right?! 2) Due to the move, my husband had two W-2's- one from NY and one from MA. We accidentally forgot to upload the NY W-2 (that's on us). BUT instead of asking for it, they counted the MA W-2 for NY as well. The outcome was that we now owe thousands in taxes due to the income being counted twice! 3) AND FOR THE CHERRY ON TOP- THEY FILED WITHOUT OUR CONSENT. The wrong version, where we owe thousands. And then didn't tell us. We only found out bc we got a letter from the IRS. And then they took their sweet time responding to us about amending, not that we trust them to even do the amendment correctly. And when we requested a refund, they refused and instead offered money off our next service- AS IF. We had to file fraud via our credit card and point out that what they did was ILLEGAL to get our money back.

A pleasure to work with. I hired Amenata to sort out my taxes for year which included freelancing,…read moremultiple employers and other complexity. She's very thorough and quick! I felt prioritized and easily trusted her to do great work.

You will not be disappointed working with Botus Financial Services. Amoneta is courteous,…read morecommunicates well, and gets the job done incredibly well. She took us on at the last minute and did a fantastic job!

It's my first time working with Nicole and I WOULD NOT recommend working with her regarding…read morecryptocurrency related taxes. She only thinks about herself's business and how to make money from you. My husband found her online and told me she is good with very high rating on Yelp, now I know the high rating on Yelp is the paid marketing - some high reviews are fake customers. We asked her to file our 2017 taxes. It came out that we have to pay a large amount to IRS, but she did not think from the customer stand-point, she did not ask us questions like "Do you have any other deductibles that could potentially reduce your Fed tax?" She only told us how much we owe Fed and State, and then gave us an invoice and told us when to pay. So we went back to our original accountant for a second opinion, and that accountant asked us other deductibles that we forgot to report, she was able to work with us and list other deductibles we found. I appreciated the way she helped us, even it is a small amount. But I felt being supported and helped. We told Nicole politely that we will not file from her but we will pay her time. And she just gave us a ~$600 bill without giving us the breakdown of the cost. That is totally unreasonable. So I asked Nicole politely if she could explain the cost if we did not file from her, and Nicole came back with a very harsh email. That was the longest email she has ever written to us. She would be willing be spend more time writing a harsh email, rather than thinking on the client side about how to help them and provide a better service. We paid her ~$600 with very bad experience, harsh and threatening words (like "lie", "theft of services") and wrong judgment ("self-prepared taxes in 2016" - in fact, we filed our 2016 taxes from our old accountant). The only reason we originally wanted to hire Nicole was that we had bitcoin investment in 2017 and we need someone who can understand bitcoin. So we paid a premium for that. But it turned out a very bad experience. And we had to go back to our old accountant to handle the rest for us. Think twice before you hire her. You want an accountant who can help you, not an accountant only think about how to make money from you, and send you harsh and threatening emails if you have any concerns. This is the worst service that I've got in my life!!!

Incredible! Nicole was, by far, the most helpful and patient person I've ever worked with. In 2017,…read moreI followed some poor advice from a friend and decided to get involved with cryptocurrency trading. Unfortunately, I had never invested before, and the tax ramifications ended up being complex and a total nightmare for me. Thankfully, Nicole was able to provide solid advice to me and assist me in amending my return so that all of my crypto trades were accounted for and transparent. Now, I'm completely out of crypto, and the tax documentation is finally behind me. Thank you, Nicole. You were an absolute lifesaver!!

The agent seems professional, but once I got the quote, the front desk insisted me giving out my…read moreSSN OH THE PHONE, which is not a secured. I offered to give it via email but they just told me to find someone else and hung up the phone. This is rude and unprofessional, potentially racially driven given other similar experience are reported from minority groups. Stay away from this firm.

I had been trying to get help for a tax snafu involving my parents, Spain, the IRS, a grifter and a…read moremisplaced shed of documents. The details are weird but unimportant. I had called 11 other tax services and not one of them even bothered to call me back. Padgett returned my call immediately and took the time to explain everything to me before we even talked about a contract. Both Bunny and John were responsive, patient and helpful and assured me that this was NBD, they had it under control. I appreciate the time and effort they took to establish trust. When I finally got through to other tax preparers, they wanted 5x the $ and didn't seem to actually understand the situation. I'm sticking to Padgett.

I've worked with Rob for the past several years. He helped me setup an LLC and navigate the…read morerelevant tax rules. He also has done our federal and state tax returns during these years. He is extremely responsive, professional, and easy to work with. I recommend Hylen CPA to anyone looking for tax and financial guidance in establishing and running a small business or consultancy. I also recommend Rob to help you get your taxes filed painlessly.

When I started living on my own, I knew that I would need assistance in all things taxes. Hylen is…read moreactually located in my home town, so many of my friends and family members use him. All I can say is that i'm so glad I have Hylen to answer any questions I may have regarding my finances. He has made the process of filing my taxes way easier and communicated with me every step of the way. He truly provides the best service out there, and I would recommend him to anyone, close by or remotely!

Michael Taylor and his team are an excellent firm to work with. We have been with them for years…read moreand have consistently been very satisfied with the quality of their work and the personalized attention we have always received. We have always found their service fees to be reasonable and well worth the cost. Mr. Taylor helped us so much when my husband first set up his own home repair and painting business. His suggestions and advice made that process simple and provided us an excellent financial structure to support and ensure that we handled all of our tax requirements successfully. Mr. Taylor and his staff are friendly, supportive and professional. We highly recommend Taylor and Company for any tax and business services!

I met with Mike Taylor yesterday. What a pro. He answered a long list of questions I had about my…read moreLLC, and did so in a way that was thorough, matter-of-fact, but also reassuring. He dispelled a few myths I'd been operating under - which is never fun, but which can also give you peace of mind. Usually when I spend more than an hour working on taxes, talking about them, or even thinking about them, I feel like my time has been killed, and I want to take a shower and pour a drink. But I walked out of Mike's office with a feeling of progress, which is why I'm now retaining his services for my tax prep and planning.