i have been calling for 2 months with a message left to get a dental appointment, and no response…read moreleaving me with a sizable break in my tooth and a possiable root canal on the way, tomorrow im walking in to make a formal complant to them, if they refuse to pay for my dental work im sueing them for neglect. For fuck sake what is wrong with payson all around dental.

Let's start from the beginning, went into have a general check up. I needed a root canal, came back…read morea few days later to get it worked on. In the middle of the procedure they closed me up and put a temporary filling in and told me they didn't have enough time to complete it and to come back in again. I had already expressed I had surgery coming up, the dentist recommended I take Tylenol and Ibuprofen back to back for the root canal pain. Called my doctor, turns out I wasn't suppose to be taking ibuprofen within a week of surgery. I could be wrong, but I do feel that is something a dentist should know. SO they wanted to complete my root canal a day before my surgery...my husband went in and asked if there was a way I could be scheduled sooner. One of the employees said maybe that Friday and would go ask. She left in back to find out and came back saying yes we can do Friday. She told my husband it's all set and in the schedule. Came in that Friday and turns out it wasn't put in the schedule...to complete the root canal. By this point we were getting very frustrated. Who ever made the mistake denied that they scheduled me in and said they only told my husband maybe. We ended up scheduling a week after my surgery, so I would have an unfinished root canal for 2 weeks by this point. GO IN to my scheduled appointment a week after my surgery, I am told the dentist decided he wanted to refer me out to an endo. YOU HAVE GOT TO BE KIDDING. The dentist didn't feel he could complete it with how bad it was, which is totally fine...but what isn't fine is going into this dentis office for a 3rd time for this tooth and just now he is saying this. He had two weeks to inform me! I should have been called and notified so I could have gotten something scheduled sooner! This was plenty of time for him to figure it out and know if he should finish it. So the dentist gave me a referral for an endo...GREAT EXCEPT for the fact he didn't bother to see if my insurance would cover with the new place. So I had to find somewhere else to go...ALSO, the dentist I think was way in over his head taking on my root canal. He was new and should have sent me to an endo from the beginning, I could tell he was excited to do this procedure. SO MUCH of my time has been waisted. I have never said the F word at any body. I did here. That's how horrible it was. When my husband went in and paid for his work on his teeth he was charged 90%. Our insurance covers 80% and we pay 20%...I think they were training a new person which is understandable but it was just ONE THING AFTER ANOTHER. Then on top of it I went to half price dental and they told me I had a file in my canal and they couldn't work on it. The dentist here at All Around Dental didn't BOTHER TO TELL ME AND KNEW FOR WEEKS. I signed a form saying that this was a possibility and I would be sent somewhere else but it never said, we will keep it a secret if it happens! Or we will tell you to go somewhere else 2 weeks later...I could have had this done sooner, the tooth hurt and I was ready to have it over with. This should have been priority to figure out and tell me. I am just blown away. This office is so dysfunctional, when they were working on my mouth there were a few things the dentist wanted that they didn't have so they had to improvise...no one has the dentists back and is ok talking bad about him. SO DYSFUNCTIONAL. THEN when I finally went to the Endodontist turns out there was a second file broken in my canal, a tiny one and a 4.2 mm one. The endo expressed the dentist should have told me, not waited to inform me to go else where and that was not good practice.

We had one family member get braces and another get Inivisalign around the same time and had a…read morehorrible experience with both. After braces were done, our son needed a retainer. Trapnell called us a month after the retainer had arrived and we happened to be out of town so we had to pick it up the following week, and it didn't fit because they had waited so long. The new retainer fee was billed to us because we were "late" even though had they told us when they should have we would have had it on time. After a year of the retainer his teeth still aren't where they should be and Trapnell has done nothing to help. The Invisalign did not fix the teeth of the family member who got them, and Trapnell said they would put braces on for the "cost of materials" which ended up being $2,000 just for the bottom, which seems very excessive. They said it would fix her teeth in two months, and three months later not only are her teeth not fixed, but she is in a lot of pain due to a poor job of putting the braces on, which Trapnell refuses to fix. It's been endless money to these people for poor work and unethical business practices.

From the owner: Our goal at Trapnell Orthodontics is to provide the same high level of care that we would provide…read moreto our own family. Thats because, at Trapnell Orthodontics, we are a family. Trapnell Orthodontics was founded in 1996, with the first location in Provo, Utah. From a young age, all of the Trapnell brothers were fascinated by science, due in part to their father being a biology teacher and encouraging them to pursue the field. They were all very similar throughout the years with similar interests and hobbies, which led all of them to pursue Orthodontics. For over 25 years, Trapnell Orthodontics has maintained its reputation for excellence in family orthodontic care and customer service. Everything we do is for our patients and their comfort.

Can you creek is the best orthodontic office around. They are the only orthodontist in Santaquin…read moreUtah, which makes visits very. Convenient. They are also the best price around and do the best work.

Warren Orthodontics is by far the BEST orthodontic practice we've been to! The staff is so friendly…read moreand knowledgeable. Patient care is definitely their top priority. My kids LOVE going to their appointments because they have so many fun incentives; from finding pictures of the orthodontists all around the office for a prize each month to earning points by wearing your Warren Ortho shirt to your appointment, brushing and flossing, etc. And, of course, BYU creamery ice cream at the end of each appt is the cherry on top! Can't say enough good things about Warren Orthodontics!

Just to add, they really go above and beyond to help! Thank you for the mouth guards as my kids…read morestart sports!! I cannot recommend them enough!!

We went to see them the other day and was very impressed! The staff was so friendly! They answered…read moreall our questions plus some!! Very experienced group!!! Definitely check them out!! In the waiting room is this massage chair for me while I waited. (Score!!) On our way out we got these huge cookies!! Our masked were uncomfortable and they gave us some of theirs, they are great!! Then we saw they were doing a scavenger hunt, we just got done with it!! Won splash summit season passes and JDawgs lunch!!! But so fun for my kids age, you can tell they really think about the community!! Thanks!!

I made an appointment with this orthodontist to discuss a noticeable gap in my teeth. I was assured…read morethat he could close the gap with braces, but after a little over a year of wearing braces and multiple appointments to address this gap, the gap was never closed and in fact my teeth and bite are worse off than they were before seeking orthodontia care. When my braces were being taken off, I asked again about the gap in my teeth not being closed and was told that it's not going to close. This is information that should have been provided before my braces were even put on as I never would have spent the money, time and endured the pain and discomfort for no results. I have had to have my teeth grinded down four times now for my jaw to bearably close and my jaw clicks every time I chew or yawn. These are problems I never had before my braces were put on.

It's always just such a great experience with this orthodontic office. The folks there are always…read morewelcoming, professional, and genuinely caring, creating a positive atmosphere for patients and families. The office is modern, clean, and very well organized, which makes every visit comfortable and stress-free. Appointments seem to run smoothly, communication is excellent, and the staff consistently goes above and beyond to make people feel valued and taken care of. It's clear they take pride in providing a high level of service and attention to detail. I would absolutely recommend this office to anyone looking for a friendly, professional, and well-run orthodontic practice.

I have had very bad customer service here. I called to cancel an appointment that I had made months…read moreago because I changed shifts at work recently and because I didn't need a checkup anymore. I had to call the day before my appointment because I didn't know about it till then to cancel. The receptionist told me I would be charged $60 as a cancelation fee, (because I didn't give them a full 24 hrs notice). Ridiculous! I've also tried calling a couple times during regular business hours and nobody has answered. The dentist may be good but their office and policies aren't worth it.

The management of this place is horrible. They harass you and try constantly to set up your next…read moreappointment. We told them we weren't coming back and cancelled all our appointments. They charged us anyway. When we tried to work it out they threatened to send our bill to collections. Horrible experience.

Kuhni Orthodontic Studios has been great to work with. The Dr and staff are so kind and tell me…read moreabout the treatment I am getting. The assistants are so friendly and the office staff is easy to work with. I have been in braces for several months and love the results so far.

My kids both have braces with Dr. Kuhni, and they love him. They love the rewards program, and I…read morelove that it helps them take care of their braces. Dr. Kuhni is knowledgeable and friendly. We highly recommend him.