Best store in NY in terms of knowledge and customer care. Stand by their work, whether accoustic or…read moreelectric.

One of the very Best! Dave Stutzman is one of the rare folks that you meet and know instantly that…read morehe cares deeply about what he does. He is as knowledgeable about guitars as anyone I have met. The prices are fair. The repairs are top notch. Dave and his wife Margaret are a great team.

I went in to buy my first guitar recently. I was given amazing service by two very experienced…read moremusicians who helped me try and find a good fit for myself. You should always support local music stores, and I can't recommend Bernunzio enough

I can't believe I'm still kickin it here at the Fridge in the best venue in town. Five years and…read morethe music and hosts are still top notch.

It's been decades since I've been here, but I've never been disappointed with inventory and will be…read moreback until I can't or they close.

If the Rock n Roll Hall of Fame had a baby with a Flea Market…read more.. It's a cool store, no doubt about it! They have everything from concert tees, albums (vinyls, cassettes, cds), guitars, pedals, etc Some stuff you see in there just isn't preserved correctly though which is really sad... some stuff has been sitting in sun light so long and is so faded its heart breaking. They could definitely go through a lot of stuff to make some space in the clutter. I know that's part of the charm but it really makes it look like shit in there. I know I sound harsh but that place really is dope and is a true gem especially with the artists who have come through to take pics and play there!

We've never had such great customer service. Kind, professional, a huge selection and great deals…read more- they always help us find what they need and recently went above and beyond to help compensate us for a broken bow - something they did NOT have to do. We've purchased violins/bows/cases and cello bows there and every time we go it's such a great experience. Cannot recommend highly enough. My kids love going there, and we know the String House is always going to help us.

Out of the 6 different music stores recommended by my daughter's teacher, their rental pricing is…read moremid-range and comparable to others. I remember String House decades ago when I used to play so I knew they were reputable. They also carried the book and CD that we needed to purchase. Look for the white house with the bright red door on Monroe Ave. Parking is in the back. It was a short wait while they finished with other customers. The rental process was easy and quick. My daughter was already measured, but the associate did a quick double check and tuned the violin. It came with the basics - violin, bow, case, rosin, and a nametag. The price includes insurance and repairs during the rental period, which is a school year or 12 months. We didn't have to buy a shoulder rest because sponges usually work fine for the little ones, but it fit her well so we bought one, in her favorite color pink. Seamless rental process and so beautiful to see the instruments displayed all along the ceiling. It was nostalgic!

Eastman School of Music is a place you should experience at least once. The building is beautiful,…read moreand the acoustics are truly excellent. That said, there are a few things the venue could improve. Signage for entry is minimal we found ourselves waiting outside in the rain, hoping someone would pass by to point us in the right direction. Once inside, there was some confusion at Will Call, as staff initially couldn't locate our tickets. This was eventually resolved, but the process was a bit frustrating after already dealing with the weather and unclear entry. Something I was not expecting was a three floor walk up....While I managed fine, it's worth noting there doesn't appear to be an elevator, which could be challenging for anyone with mobility concerns. If I'm wrong let me know. A highlight of the evening was the opportunity to meet members of the Silkroad Ensemble, including Artistic Director Rhiannon Giddens. Very cool! These are world class musicians Grammy winners, Pulitzer Prize recipients, and Juilliard-trained artists--and the music, representing cultures from around the world, came together beautifully. It actually reminded me of a radio station I used to listen to in Chicago called "World Beat." On WBEZ or something.... One minor note: the seating could be more comfortable, and a bit more legroom would go a long way. Overall, it was a lovely experience and glad I finally got to visit this venue and it won't be my last. Parking is available via street parking or nearby lots.

Over the years I have attended several concerts at Kilbourn Hall from classical music to Jazz…read moreperformances. It's an intimate hall perfect for solo, small ensembles concerts. The acoustic is very good and there is no bad seat in the venue. Tonight is a Piano Recital that I came to see.

I took my Epi EL-00 to him five years ago. He installed a bone nut, strings, and adjusted the truss…read morerod. Great service. I had requested a bone nut also. He informed me that it already had one. He could have charged me anyway, and I wouldn't have known the difference. Honest guy. Perfect setup on my acoustic guitar.

Kris is the best guitar luthier I have ever met. Great at what he does and a great guy. Plus, he's…read morean accomplished musician who understands the needs of performing and hobby guitarists.

I came to get a set up on a vintage Yamaha acoustic I found on FB Marketplace. Bernie was super…read morefriendly and did great work. He only a took a couple to get it back, and after his set up it was like a whole new guitar. Plays like a dream! Thank you Bernie

These guys are amazing! My daughter broke a string 30 minutes prior to a guitar lesson, and two…read moreother shops couldn't help me. I ran in with only 15 minutes-- they dropped everything, fixed the string (including replacing a missing screw) and we made the lesson! He was super nice, didn't give us a hard time about not planning ahead, and got us on our way for $10! GREAT WORK! I will never go anywhere else again for guitar repairs! My go to guys from now on!!

Steve came to tune out upright Essex piano. The entire experience was lovely - from chatting with…read morehis wife to schedule the appointment to chatting with Steve while he was here tuning our piano. He made everything so easy - asking questions about the history of our piano and how we used it up front, explaining what he quickly found and what his plan was, and then getting it to sound great. No judgement at all about the fact that we hadn't ever had it tuned since we got it in estate sale years ago (eek!). I didn't think it sounded too bad before - hence putting it off for so long - but now I know how bad it was! Piano sounds great and I'm even more encouraged to play now. It was great supporting a local, truly family business (and for a totally fair price). I already scheduled my follow up in six months and look forward to seeing Steve or his team again then.

Craw Piano Service is the best tuning and piano repair business in the greater Rochester area. They…read morehave been in business nearly 50 years and my family has had our piano tuned for over 35 of those years. We are very thankful to have a family owned business that we trust with our beloved upright. Thank you Craw Piano Service !!!