Maser Security has wonderful customer service from when you call the office to inform concerns…read moreJackie is quick to schedule appointment. Otto and Roman alway show with a friendly smile and quick to take care of the problems/ concerns we come across. Great Customer Service over all! Becky Aguilera

Over the years, I have had several Security companies monitor my home. I have dealt with…read moremis-calls, system malfunction, and high service costs. Upon moving back to El Paso I had the same issues until I noted a Maser Security sign and decided to call. My call was answered promptly by a person that not only took my call but was able to answer basic questions. An appointment was made for that same day. Mr. Maser arrived at my home, on time, and assessed my concerns. He took the time to explain his equipment, monitoring system, and other options available including cameras. After evaluating all his proposals, I decided to go with the security monitoring system, and cameras around the house. After the installation, he also took the time to update my cell phone with an app so that I could monitor my house when I was away. His courtesies attitude, prompt service, mindfulness, and his concern in helping me and my family keep safe was a major consideration in selecting his company. I would highly recommend, to anybody, looking for a high quality, honest security system to contact Maser Security.

Robo dials you at 5:55 AM when you are on the do not call registry... Reputable? Kinda fishy I…read morewould say if they are calling South TN from El Paso, TX for alarm services.

I have been with this company for 5 years, not because I want to be but because I have been forced…read moreinto a contract. Make sure you don't sign anything. DO NOT BELIEVE what the representative says. I was told when I moved my service from one home to another it would just be a transfer. Well it is not. The two years I had the service was completely erased when I moved and the contract started over when it was transferred to a new home. So I will have had this service for 7 years by the time I can cancel it. My best advice is to not use this company. All I can say as I might as well have thrown almost $5000.00 out the window. The only thing I can be grateful for is that I have the cheapest service which is just the alarm and motion sensors on the windows and doors. I have to set it and monitor it myself. It can't be hooked up to the police or fire department because that would be another amount to pay. Use anything but this company.

As I slowly navigate the world of "Metal Detecting" I find that there are things that are essential…read moreto be successful and things that are appealing and nice to have but really don't contribute much to this sport or hobby. A hobby is an activity one undertakes in leisure time for pleasure and a sport is defined as any activity involving physical exertion and skill in which individuals compete. I think metal detecting is a little of both, although I only plan to compete with my own skills. After doing some exhaustive research I found that a "pin-pointer" is a pretty essential part of the tooling you'll need whether you consider this a sport or hobby. These types of devices minimize the energy you will exert and since at this point I am calling it a hobby that's important to me. There are lots of options and price ranges when it comes to this particular tool and after looking at my options I chose the Fisher Research Laboratory's "F-Pulse". Fisher Research Laboratory's has been around since 1931 and although they are now a First Texas Product Company they were involved in the development of this type of technology and have taken it from the analog age to the digital age with some amazing results. Why do I need a pin-pointer, well if you're digging plugs looking for treasure using a full size metal detector, to be efficient this tool is required to pin point the target inside that large clump of dirt or sand and prevents you from having to sift through a mountain of material by directing you to the treasure's exact location instantly. The F-Pulse brings a lot to the table with its water proof design, 360 degree tip detection, programmable alerts incorporating tone and vibration, LED light, frequency shift, pulse technology and rugged construction. The price is more than some imported beginner types of full size metal detectors and there are plenty of foreign made knockoffs around the internet but after getting acquainted with this little gem I think we'll be partners for many years to come. This is a quality made in America product that's built to last and perform right out of the box...

Premium Surveillance is the first place I will always call when I have a need for a wired security…read morecamera system! I needed a camera system spec'd out in a pinch to help monitor an elderly family member from out of town. I started calling vendors in El Paso on 1/3/2020. Jorge was my 3rd call. The others were hesitant to tell me anything over the phone not even being able to give me a ball park cost without an on-sight meeting. 10 days later I am still awaiting calls back from the other companies and Jorge has completed installation of my system! I'm a telecommunications architect/engineer, I am very technical and can run low voltage cabling, I just didn't have time to work on this myself with the issues I was dealing with. I told Jorge what I needed on our first phone call. He had budgetary pricing for me within a few minutes. I asked more questions about the solution he was proposing and he sent me screenshots and YouTube videos showing me exactly what I needed to see to understand the look/feel/operation. His pricing was very competitive and he was very informative and personable over the phone so I gave him the green light a few days later and he was off to the races! I had two of the most stressful weeks of my life starting on 12/27/2019 through about 1/10/2020 finding out that an 88 year old aunt of mine had been neglected by her stay at home nursing service and that the managers of the service had not provided me with a full accounting of her status. The items I found were truly upsetting. My aunt is like an innocent kid that cannot protect herself. This aunt is the last of my family in El Paso where my family immigrated in the early 1940's so I needed a way to see myself what her status was from out of town. The more I dug the more I found and the more upset I became. My aunt's nurses checked my vitals at some point and told me that I was stroke level blood pressure and was in an extreme exhaustion state; I'm normally pretty healthy. If I had the gamma ray exposure that causes Bruce Banner to turn into the Hulk, El Paso would have been on fire. Jorge (and his brother who helped him install the system) is one of the hardest workers I've ever met. This is a family business, he's been installing these systems for years even though he's pretty young himself. He's very proficient! He's very meticulous and detail oriented. I asked him to install this system like it was his abuelitas house and I can say that he 100% delivered on that request. In addition, we had many great discussions about technology, hot rods, bbq, our wives, our fathers and on and on and on, he's a great guy who quickly earned my trust that is not given frivolously to people. In addition to being a great technician, he helped me calm down and my blood pressure came back in check after one of our discussions :) His work results are amazing. The installation is very very clean. The cabling was done very professionally and he tuned the system to perfection. I have already recommended him to several people I am very close with in El Paso. I highly recommend Jorge and Premium Surveillance!!!

From the owner: Our company focuses on giving customers professional grade systems and clean professional…read moreinstallations. Our priority is to protect client’s assets while keeping affordable prices and efficient solutions.

As I was moving into my new office, I had a filing cabinet that needed the key changed out…read more I contacted my friend Gerardo who rekeyed the filing cabinet lock. This is the second time I have worked with the owner. The first time was when I wanted a keyless entry for my house so my kids could get in and out without worrying about a key. He charges a reasonable price and stands by his work. Get in touch with Gerardo for any lock issues you may have.

We wanted our doors re-keyd in short notice, we were able to receive service very quickly. Better…read moreyet, the price was true to the initial description at the beginning of our call. We were very satisfied with the help that Gerardo provided us. The amount of time he took to service 6 locks was under a hour and the finish result was very well done.