I had a few questions about an issue with my laptop and he took the time on the phone with me to…read morehelp me figure out my issue and great help thank you very much for the time and being understanding

I was pleasantly pleased with my service. They understood what was wrong with my computer. I would…read morerecommend them anyone that has a need for repairs on their computer.

Great and friendly service. Laptop runs like new, prices are very reasonable…read more Bring dog biscuits for little Teddy when you come! Was recommended by a friend and am recommending back to the general public. You got my business for sure.

I visited PC Planet based on the positive reviews I read. I have to say, this company is great!…read more The gentlemen in the office are professional, courteous, and very thorough. Everything they did was explained to me in detail along with the cost, which was certainly reasonable. I highly recommend this place for your computer problems and/or sales. Pamela

What a great experience!…read more I had a laptop that literally crashed; I mean it fell from a table and shattered the screen and loosened the power ports. It was dead in the water. I use this laptop every day in support of a small mom and pop business and it was dead in the water. I spoke to several people in the area and they recommended their service. I spoke with them and we developed a fix. I would have to have the screen and ports replaced, but, given the age of the laptop, it was not worth it. I did not have a recent backup, so I was in a bind. They gave me prompt service and great advice as to cost, given the age of the laptop and whether it was worth the effort. I decided on a new laptoo and they were able to download the files from the damaged laptop. They had me up in running in a short amount of time and I was able to continue our business with minimal downtime. Would I go back to them??? Hell Yeah. Five Stars.

Went to this place for a reoccurring issue with my ps5. The issues were broken down perfectly to me…read moreand it was fixed within a day. Turns out the last place that fixed my ps5 messed up but Danielle seemed to solve all of the minor issues on top of the major one, and for an amazing price. 10/10 ALL AROUND, i'll be back for any issues i'm having with tech. Also she was so nice and pretty funny so shoutout to her

Run the other direction bro!…read more This was our third trip to Tech Bros in two months. We were new customers when we first came in for a dead battery. The second trip was 29 days later, when that battery failed--still under warranty. We picked it up the same day, and while it powered on, the screen soon turned green at home. We returned again today for a third attempt to fix what was clearly caused during their repair. At checkout, they framed it like they were doing the right thing and "taking care of it" for us. But when we got in the car and turned the phone on, a new white flashing light started going off. This wasn't just unresolved--it was a final slap in the face. In retrospect, each time we went to Tech Bros, we experienced more damage. The way this was handled was completely unprofessional and dismissive. When we insisted that they fix the damage, they threatened to post our texts online like transparency would somehow make us look like the bad guys. Classic deflection tactic - trying to intimidate and discredit us because they know they've mishandled this, and we're holding them accountable. They broke my daughter's iPhone and then sent us a bill for an extra $150 to fix it. Save yourself the grief and go to a reputable company. Buyer Beware!!!

When people say to run the other direction, they aren't lying. Poorly trained employees, rude…read morecustomer service and bad quality repairs. It is literally the worst customer service I have ever experienced. Go to best buy (Geek Squad) instead and save yourself money and stress!

They held my Mac a long time (actually more than 5 days), but the result was worth it.read more

Never used his services, His rate was higher than a few others and he was not willing to change and…read moregave me an estimate that ranged from good to totally unacceptable.

They were very professional. The end price was the quoted price. They did an excellent job and…read morethey repaired the tablet screen in a very timely manner as I was also quoted. They did such an excellent job, I wish I had other items for them to work on. I highly recommend them. They were awesome.

I am on the road for business coming from New Mexico. My work world is on my laptop, and I hadn't…read morebacked up files for a few weeks. While heading to Ocala, I noticed half of my charger's tip broke off in my charger port. I had less than 3 hours charge to take meetings and email critical docs to myself before I lost access to my hard drive. I was THRILLED to find Mobile Medics. He took me in right away and was able to resolve my problem in less time than it took me to write this review. Thank you! Highly recommend.

Problem: I'm in MA and my parents live in Ocala. My father, who is going blind, relies on his…read morecomputer for several things. He called me and said the 14 year old tower finally bit the dust, would I get him something to replace it. Solution: I looked on line for computer services in Ocala. The first store I called wouldn't do house calls. I called ASAP and Omar had a computer there the next day. He then ordered the adapters for the keyboard and large monitor my father needed and installed those as well as set up large icons, his email, etc. My father is VERY happy and now has someone he can call if he needs more help. Omar - I can't say enough about your service and prices as well.

I'm so impressed with how honest, genuine and kind these people were. I believe I am somewhat of a…read moretough critic because I hold myself to such high standards. I also rarely post reviews. The experience has to be outstanding - good or bad. This was EXCELLENT! You can really trust this group of people. Finally, to the Epic team - THANK YOU for being so great! I was blown away with this beyond 5 star service.

I needed assistance immediately (same day), due to computer issues. I called and the tech said he…read morewould leave and come right then and there. Within 30 minutes he was at my home. He was knowledgeable, and worked quickly. He stayed to ensure what needed to be done was going to occur, but was conscientious to not stay unnecessarily to be cost conscientious. More than 100 % satisfied! The fact that he was friendly and courteous was the icing on the cake!