Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Excellent insight. Very patient. Explains things simply. Good experience. Would definitely return…read morefor service.

The store was clean and modern, the staff was friendly, and the iPhone cracked screen repair was…read moredone the same day. BUT....there was a critical problem with the process. They failed to tell me that they were replacing the screen with an aftermarket, non-Apple screen. They didn't explain that there was an option, any difference between the 2 products, what an official screen would cost - nothing. I got home and immediately noticed the colors looked off and did the research to understand what they had sold me. When I called they essentially said they "figured I'd want the cheaper option." It's clearly an inferior screen with noticeably worse lighting, everything is super bright and cool. To make matters worse, I then learned the Apple Store offers the screen replacement with an official screen for the same price they charged me for the 3rd party screen. I guess shame on me for not doing the research in advance, but maybe don't assume everyone knows what the hell an aftermarket screen is. Their response was essentially "sorry", and their corporate support was a notch above useless. Buyer beware.

Daniel was awesome! He fixed my issue and he was super kind. Incredible customer service!read more

My husband spotted this place on our way driving to another computer shop, after going there and…read morebeing ignored we left and came here. I'm so glad I did! Harold the owner was incredibly friendly and professional. He diagnosed my laptop within five minutes. I had visited many places that wanted to charge me a 75$ diagnostic fee plus whatever the cost to fix. Harold took the time without fee to help me although he is by appointment only and I truly appreciate it he even looked up the part I needed which came out to be $10! Thank you Herald I highly recommend him for fast honest and affordable service!

Customer service over profit. Easily could've charged me for hardware cleaning on my build but…read moreinstead gave me the right material to clean it and gave great advice on how careful I should be.

Best Mac service in all of the world....I can say that literally as Drop-N-Fix fixed my computer a…read morethousand miles away!!!! Forever grateful!!! I was even able to cut and paste the dumb security code.......without hitting anything....

I was very impressed with the work of this technician. I though I had a cracked screen but it was…read moreonly the protective screen. The tech fixed it and I was out, only cost me $20. Would definitely recommend this place!

I would encourage readers to look at the 6 reviews Yelp has chosen not to show but which you can…read moreaccess below. They are all very positive. It's a shame that the only 2 public reviews are negative. My wife and I have used Computer Worx on several occasions over a number of years and have always been satisfied. We have brought our laptops into the shop and have had Chuck out to our house on 2 other occasions. We have found Chuck to be very professional, an expert at what he does, honest and fair. We feel his charges are reasonable and, on the occasions he has come to our house, he has rounded the time downward. On an occasion when I brought my older backup computer in, he told me he could reinstall the operating system (which was out of date and had become corrupted) for a nominal charge but felt I'd do better putting that money towards buying a new machine. He did not charge me for that assessment. I feel we are lucky to have such a good computer resource in our Old Metairie neighborhood.

I have gone to Computer Worx for work on 2 computers. I was completely satisfied. I have called…read morewith computer related questions and was helped without hesitation. I was given advise on a laptop purchase, that was not being purchased from them, just because they are helpful people. I will always go back for service there and highly recommend them. Went back yesterday for assistance. I love the laptop they suggested I for me by email ( no charge to assist). I purchased an external DVD player at Best Buy last week but had trouble using it. I went in to Computer Worx for help and Jacob walked me thru the problem as well as cleaned out some factory installed things I didn't need. When I had an older computer that wasn't working they fixed it and now they give assistance as needed with my new equipment. Great place.

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

My review- change anything?…read more NEMO was a phone magic -worker!!! TRUE CUSTOMER CARE- TRUE PROFESSIONAL SERVICE!!! Every single time I come here I feel I am a respected and valued customer and they doctor my phone with the best treatment and care and also are very personable and I feel their care. They fix it in excellent timing considering each service and their prices are Completely reasonable and unbeatable. I am a loyal customer to iSupply and with good reason! Look no further. This is the place to get your phone taken care of with the best hands!!

They were so kind and helped with removing a piece of my charger that got stuck in the charging…read moreport! Nemo really came through!