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    Best Tech Computer Services

    5.0 (6 reviews)
    Closed 8:30 am - 5:00 pm

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    Shear Systems - Interior view of Shear Systems store on Shores Drive in Metairie, LA.

    Shear Systems

    (2 reviews)

    $$$$

    I don't even know where to start. His website would have you think that this place is a shop, but…read moreit's a house. I marched up to the door anyway with my broken computer and rang the bell and these dogs started barking at me. About a minute later, I was greeted by Mel Shear who is nothing but a grumpy old man that doesn't even know how to fix Apple products, but he's apparently a licensed consultant or something. Whatever his credentials are, he was not interested in helping me and wanted to sell me a reconditioned desktop, and this is where the real show starts. As he's showing me used computers, he goes into this weird rant about how things have changed these days and these wild conspiracies of how apple is watching his every move and they design computers unfixable. His idea was that I buy a used computer with CASH (under the table with no warranty), or mail my computer to California to get fixed, which is bogus on so many levels that I couldn't help but laugh. I told him no thanks and was going somewhere else and he went off again about how all these PC people are trying to fix apple stuff and that nobody in the entire region was qualified to fix apple stuff. At this point, I was looking around the room for hidden cameras because the whole thing seemed like some kind of reality show prank. The guy has the attitude of a typical used car salesman. And if you look down below, there's a review from "Mel S" (gee, I wonder who that is) that's quite entertaining.

    If you value your data and systems, do not send in your Macs to these people to be serviced…read more Had a screen failure and purchased a new MBP through Shear Systems. Needed to have drives cloned and a Time Machine drive setup, too. Upon picking-up the new MBP, Shear did not want to give me back my old MBP. After some confusion, I bluntly said, "Did you expect to keep my laptop for free?" I own that laptop. At this point, the owner appeared to realize I wasn't leaving without all my gear, gave me back my laptop with all the screws missing and refused to give them to me. Then said when he had time, he would mail them to me. Never got them back. All I could think is you bring your car in for service, they take it apart, and you decide to buy a new one instead. Does the dealership get to keep your old car? And when you ask for your old car back, they don't put it back together? Thank god nothing was destroyed.

    Best Tech Computer Services - electronics - Updated May 2026

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