They are closed for good... I went to "computer repair today" down the street... They are awesome, super friendly, and answered all my questions!!!! read more

Oh boy, where do I begin...I bring my phone to the shop because it won't turn on. I speak to the owner, who seems to be an aggressive black coffee and Copenhagen enthusiast. For the story sake let's call him Mr. Dip for short. I come back a little later and Mr. Dip tells me it is NOT the screen and it must be something else. Charges me $35 just to look at it. But it's cool, I get it, a new small business with shit service still needs to make a buck I guess. At lease Mr. Dip was polite. Mr. Dips unwavering knowledge of phones led me to skip work the next day to drive to Manchester to the Apple Store. The heavily bearded Apple Tech had a strong yet balanced aroma of espresso and designer cologne. He said it was the screen and gave me my phone back in 20 minutes. Then he invited me to his sisters wedding. The bearded Apple Tech hipster said Mr. Dip at Pc wizard probably just didn't hard reset the phone which just results in the phone to seemingly not turn on. He even explains that it can be deceptive but anyone in the industry should know. (The power button alone won't do it). I go back to tell Mr. Dip about the misdiagnosis and what the apple tech said about the hard reset. I even show him a receipt of the services done to the phone and then *i swear to god* tells me he's been doing this longer than anyone at the Apple Store (yet couldn't fix my phone) and tried giving me some bullshit about how motherboards work. After trying to belittle me with a half assed and ridiculously simplified examples of basic electronics he follows up his schoolgirl rant by asking me "what the fuck do you want me to say?" and somehow thinks I called his wife (and co-owner I presume) incompetent and gets even more aggressive tho I never said anything remotely close to that. Mr. Dip then tells me his wife who actually did the work doesn't even want to talk to me the with the same tone a fed up housewife sends her 8 year old to her room for stealing cookies. Mr. Dip reluctantly gave me my $40 back. Go literally anywhere else. read more

So helpful and happy that the owner helped me with my laptop powering up issue. Thanks for the great service!

Absolute crooks. Took my daughter's laptop in to replace screen. It had a creak and nothing else wrong. Everything except screen was working properly. The owner tells me $160 and I have to pay upfront. Should have been first clue he was crooked. So I pay being a trusting fool. I call back after not hearing from him for a week. He say screen is in but they can't get power. So he will have to put in a new power button. Week later no word. I call and he says that didn't fix it so nothing he can do. I ask, so I just paid to have a screen replaced on a computer that doesn't work. His answer was yup. It just blows my mind that there is no recourse for dealing with cross like this. I will never recommend this place. Run, run fast. They get 1 star because I had to. read more

My wife's computer got ruined after water was spilled on it. I went to a big box store to see if I could get her hard drive recovered and was quoted hundreds of dollars to do so and they would not be able to do it in less than 6 weeks time. PC Wizard did the job for just $90 and they had it done in just a 2 days! read more

My wife has used this service 3x, once for a new laptop screen, and I just used it for a new laptop screen. He may talk fast, but once you filter through what he says, his service was/is honest and complete. $70 upfront to check for a problem (not out of the ordinary) and, in my case, another $95 (upon pickup) for a new screen - again, reasonable. We recommend him and would use the service again without question. read more

I have had an iPhone and a desktop Windows 10 machine both repaired by them. (The iPhone ended up needing a new battery, and the desktop had a botched-up update from Windows 8 to Windows 10 done by the box store I bought it from (they had told me it was a straight Windows 10 machine).) Both issues were repaired completely to my satisfaction in a timely and cost-effective manner. They were upfront with their pricing and with the potential for something other than what we thought was the problem to be needed (it wasn't). Very happy with the service, customer treatment, and end results. read more

I had a very good experience here with an iPad mini and a Kindle Fire. My daughter's charging cord broke in her iPad mini while it was charging, and I couldn't get it out and didn't want to damage it, so brought it to PC Wizard and they charged $35 and fixed it without a problem! Works just fine, nothing was damaged so it still charges, and I have a happy girl again! My kindle has been sitting around for 3 years, I thought the charging port was broken. They looked at it and checked it and there is nothing wrong - it charged just fine for them - I just need to get a new cord. They were very friendly and helpful both at drop off and pick up. Thank you! read more