Just went to Peacock for the first time (our former mechanic had moved out of town) and I could not be happier. They were extremely friendly, straightforward and professional. We needed brake work done and Joe was great -- he explained what needed to be done, quoted what I thought was a very reasonable price, and then did the work fast and efficiently for less than the price he'd quoted. We will definitely be back and I would recommend them to anyone I know. read more

I cannot say enough good things about Peacock Auto. I have been coming here for several years, and it seems weird to say, but I actually look forward to bringing my car in for service. I think Joe (mechanic) and his wife Mandy (runs the front desk) are wonderful people who provide excellent service to their customers. It's a small operation with a lot of heart - while you wait for your car to be serviced, you can get loved on by one of the several elderly dogs that Joe and Mandy have rescued. Joe is skilled, knowledgeable, and honest. He appreciates my car's limitations (it's old, I don't drive much, and I don't want to sink a lot of money into it) and carefully gauges the necessity of repairs. Since Peacock does NOT do State inspections, I have had other garages suggest repairs that Joe has dismissed as unnecessary. Any work that he has done has been quick, surprisingly affordable, and has stood the test of time. I worry that when I move from Charlottesville, I will never find another mechanic as competent or trustworthy. read more

Very friendly folks. Parking break mysteriously stopped working and Joe (the owner) was very thorough in diagnosing the issue. He figured out that the previous mechanic (I have no idea who as I bought the car used) had installed the clips upside down and they had snapped off. Would have easily been able to sell me a new cable if he wanted; was very honest and was able to make the old cable work by re-installing it properly. read more

I've been to several different auto shops here in town over the years, and Peacock is by far the best. The service is remarkably friendly and professional, and the owner Joe makes you feel like a friend. There have been multiple occasions when these guys have saved me loads of money because of their insights...I will continue to trust Peacock with my car. I'm glad my hunt for the perfect mechanic is over. read more

These folks fixed an electrical problem on my car that had everyone else stumped for YEARS. They are super reasonably priced. Only bummer is now everyone knows they are good and it takes a a while to get an appointment. read more

This place is awesome! I have a 2010 car and didn't know what was wrong. He was able to ID the issue and get me in and out for a much better price than I had thought. He also took the time to explain the part and what was wrong and showed it to me to help me understand. Use them! read more

Man, I'm pretty sure that one star post is a competitor or a bot. I'm overjoyed to find a mechanic that does quality work and is trustworthy. Total class act. Also, a mechanic without ANY bad reviews? I'm pretty sure that's a one in a million right there. I reported the one star review as inappropriate. Let's all do the same and get them to a solid 5 stars. They deserve it. read more

I am so glad to be able to give this review. My daughter was a student at UVA. I live in NJ. It would have been so easy for a mechanic to take advantage of an out of state single mom and her auto naive daughter with an old Jetta (2000). Twice my daughter brought the car there with problems that could have been blown out of proportion and I wouldn't have been able to know the difference, and twice Peacock made the minor repairs that were needed. I can't tell you what a relief it is to not be taken advantage of and to have a trustworthy mechanic. The desk staff was reliable and pleasant. I am tempted to make the 6 hour ride every time my car needs work. I can't say enough good things about this company! read more

We had to take one of our vehicles to the local Toyota dealer for service a few years ago for a warranty-related issue. While we were waiting in the customer lounge a service writer came out and sold an elderly lady a new air filter for her car, saying that the "installation" (which takes 5 seconds and requires no extra parts) of that part would cost $20 on top of the price of the filter. "Get absolutely as much money as you can from your customers because the probably don't know any better" seemed to be their business model. My first encounter with Joe was with a repair job I was doing myself, and it spoke volumes about how he is not like most auto mechanics. I had gotten to a point in the job that was past my ability level and called to see if he could help me out. Joe tried all sorts of tools in ways I never would have thought of, but the part (a badly seized oxygen sensor that I had been mangling for days) would not come loose without stripping the threads. When I asked him how much I owed him for the attempt (he spent probably 30 minutes on it before saying he didn't want to risk going further), he said, basically, "I didn't fix anything, so you don't owe me anything." That initial experience made my wife and I loyal customers until we moved out of Charlottesville, and I'm still searching in vain for a Joe equivalent in the place where we live now. In every experience we had with Joe he demonstrated advanced expertise, honesty, efficiency, and patience in dealing with my stubborn D-I-Y attitude. Not once in a dozen or more visits did I get the impression that Joe was recommending any unnecessary procedures or overcharging for any work. Joe actually found us all sorts of ways to save money on repairs, and his advice has helped me though many repairs and maintenance jobs that I did, or tried to do, myself. The design of the garage is a perfect symbol for the way Joe and Mandy do business: the 2 bays face the parking lot and are wide open. Unlike many other places, you can see what is being done to your vehicle and talk face-to-face with the person working on it without having to go through a service writer or other middleman. We're a few hours away now, but I still have half a mind to take our vehicles there rather than deal with anybody else. Those of you lucky enough to still live in the area would do well to make Joe your mechanic. I give his business my highest recommendation. read more

Peacock is great! They are very honest and get the job done right. I had work done to my a/c last year. All the quotes I got from different places were for $1k. I took my car to peacock and was told it would cost up to $1k, depending on the part. They came back when it was time to install the part and said something between $700-$800. It was wonderful how honest they were, because they easily could have said it would cost $1k, and I wouldn't have known how much it really was. I recommend them to everyone. My fiancé has started taking his car there. Recently I had half my tire peel off on the highway. It was an emergency so I had to go to the closest repair shop which happened to be university tire near big lots. I had bad experiences with them in the past....every time I went they messed something up. Well, this time they put on a tire that was smaller than the others! I wish I could have gone to peacock. read more

I took my 2009 Toyota Camry in for an oil change and general inspection. They told me I needed new air filters due to mouse activity (given where I am living, entirely believable) and a new water pump due to a leak. They were professional, courteous, and very reasonably priced, plus they explained everything so even I could understand it. (I'm the kind of guy who knows where the key goes and little beyond that.) I heartily recommend Peacock Auto! read more

I was visiting Charlottesville and my car started acting up. Took it to Peacock (it was the closest place to where I was staying) and they were so accommodating. I was impressed by their efficiency, their friendliness and their honesty. Plus they have a couple of cute little dogs that hang out in the office, all of which made for a great experience. read more

I have been taking my car to Peacock Auto Service for about two years after relocating from the Boston area. The first thing I asked them was to provide me with a second opinion on a long list of expensive recommendations from one of the larger auto maintenance services in this area. I was pleased to find out that the recommendations of the larger auto maintenance service we're unnecessary. I know I can trust Joe's advice based on my experiences with my Corolla (100,000+ mileage) over the last two years. Joe and Mandy care about their customers and recommend work on your car only when it's needed. Joe and the other technicians have done a great job on standard maintenance, brakes, tires, and everything I've needed. Their rates are reasonable and service is prompt. They are really good people. I highly recommend this business. read more

I had just bought a used car from Craigslist on Monday. Put $1000 into the engine on Tuesday. I'm from Norfolk and had to drive to Charlottesville for work on Thursday. As soon as I pull into town, the check engine light goes on, AGAIN. I checked yelp and Peacock had great reviews. I drove over and explained my predicament. Joe, who is amazing - by the way, jumped me in front of everyone else due to me needing to get back to Norfolk that evening. He explained everything to me and got me out of there WAY cheaper than I expected. Because he charged me for the time actually worked on the car not what the book labor rate is. An honest mechanic is hard to find. And, Joe is THE BEST. He even explained that the engine light may come on again and if it did it would most likely be the catalytic converter needing to be replaced. Hopefully not, but don't be surprised due to what had already been repaired. He even recommended a great restaurant across the street to grab a bite while I waited. The food was great, too. Unfortunately, Joe was exactly right, the check engine light came on about a week later - it was the catalytic converter. But, at least, I was mentally prepared for that news. If you are anywhere near Charlottesville and need any work done on your vehicle - don't go anywhere but here. You will never regret it. Thanks, Joe! You ROCK! read more

Did oil change. The price was at high end, but the overall quality of service or customer care was below average. Not impressed at all. Not sure about all these 5-star reviews. read more

The reviews are true- this is a great place to bring your car. Joe and Mandy run a tight ship and are honest, dependable, kind, and flexible. I've been taking various used cars to them on and off since they opened in 2009 and I've never had an issue. A wonderful mechanic! read more

Honest. With mechanics, that alone is enough of a positive review almost, right? I'm from FL and discovered them 2 winters ago and always go there first when I'm visiting and need help, which is about 2 times/year. I have since heard from a few locals that *everyone* they know goes to Peacock and loves them. I had a battery issue this time, under warranty from a national chain. They checked some things for me and sent me to where I got the battery instead of selling me a battery or additional parts or service. That's how you win loyal customers. Much appreciated! Plus, they have sweet old dogs to greet you! :) read more

I never leave reviews, but I'll make an exception for Joe and Mandy at Peacock. Dealing with a VW can be expensive, but I'm never worried about being overcharged for random services or extra, unnecessary additions at Peacock. Joe and Mandy go the extra mile and really make this a great place to visit for service, repairs, etc. read more

Joe and Mandy are the best. Only place I take my car for service and work needed. They always work with me and my crazy schedule to get my car in for services, etc. They are especially convenient if you work downtown since you can drop the car off and walk to work and then get it at the end of the day. They are so honest and fair and have taken great care of my Honda for the past four years! read more

The proprietors were super friendly and did not try to push any unnecessary work on me.

Best auto repair shop in Charlottesville or anywhere for the matter! Joe is the best and most honest mechanic I've ever met in my life. Peacock will give you good work for an honest price and all with a smile. He is a good mechanic and a good dude all around. Give him your business and you will not regret it! read more

My daughter is a student at UVA, and I needed to find a auto repair shop that I could trust. We hit the jackpot with Peacock Auto. these people have taken good care of her car while in school, going out of their way on many occasions. They are fantastic, and I hope you give them a try. read more

The friendly atmosphere makes the business stand out from others. Mr. Baber was professional, listened to our needs, explained clearly his recommendations, called to discuss the ongoing work and completed the repairs when promised. We were impressed with his knowledge of the car model's historic mechanical issues and recalls. Our hand-me-down family car may only have a few short months to survive our teenage son's driving, but we feel confident it left Peacock Auto Service mechanically sound and roadworthy without breaking the budget. read more