Outstanding people and outstanding services. Angela is my favorite but they all care and they all…read morework hard to make sure you get the help you need.

I don't like having to go here, but I love it when I am here. The people are all extremely friendly…read moreand seem to be completely devoted to their patients. I've never felt anything except warmth and caring at all times. Angie is a gueen. They're all nice, but she goes out of her way every single minute.

I ruptured my achilles tendon and after my Dr.'s evaluation i was put in a boot…read more Then I had to search for a physical therapist to get me back to full recovery as fast as possible. I did a lot of research and networking with my cycling and swimming friends and was guided to Physical Therapy by Phoenix. I am a very active person and needed to get back to training for racing in cycling and swimming quickly. I was fortunate enough to work with Kylie at Phoenix. She listened to my goals in recovery and then went to work to develop a recovery and strength plan to get me to 100%. Every week she pushed me appropriately where i saw substantial results and am further along the road to recovery, faster than my and my Dr.'s expectations. Kylie and the whole team at Physical Therapy by Phoenix are great to work with and will get you on the road to recovering from any injury.

From the owner: We are a locally owned outpatient physical therapy company that treats orthopedic injuries, pain,…read moresports injuries, geriatric issues, and more. You will be welcomed here!

I've been on a road trip for 2 weeks and have been dealing with some serious leg/lower back pain…read more The Advil just wasn't cutting it anymore so in desperation I searched the internet and found Carr. Wow. So glad I did. They did everything I needed. Heat, stim, manipulation, and a stretch I never knew existed but is now going to be a regular part of my life. Besides that, everyone there was very nice, the place was super clean and nice looking, and very professional. Highly recommend. And there's a really nice coffee place next door.

From the owner: Carr Physical Therapy is dedicated to creating a positive and encouraging atmosphere for both our…read morephysical therapy patients and athletic performance clients. While increasing physical well-being is our primary goal for all our customers, we also make an intentional effort to build lasting relationships. Feel free to stop by, meet the staff, and discover why our clients say Carr is physical therapy done right!

I brought my daughter in for her appointment to relieve neck tension and Dr Jon Tallerico put us at…read moreease the moment we met. He is extremely knowledgeable about all of the body science behind the whole massage process and gave us some super helpful tips as well. We will definitely be back.

I was referred to Valence Massage for bursitis in my shoulder! Jon is excellent combining his PT…read moreand massage experience! I highly recommend Valence Massage!

Like most medical professionals, staff at ARC are careful not to give patients truly direct answers…read moreabout the long term prognosis for their recovery, but beyond that, my experience with the facility has been more pleasant than not. The equipment is in good shape, staff are friendly and the working spaces are clean and orderly. Appointments appear to begin on time, if not early, and minimal time is wasted in moving between exercises. No matter what ill fortune landed them there, no one is happy to be in physical therapy, but this group makes tolerable what might otherwise be frustrating and exhausting - and at the end of the day, there probably isn't a much better endorsement than that for this type of business.

I came to ARC after seeing other PTs and chiropractors for back pain following a back injury…read more Melissa truly is an amazing human and Physical Therapist! She immediately made me feel at ease with her caring and positive attitude, and she gave me hope that we would fix my back pain. Over the course of my visits she went above and beyond to come up with exercises that mimicked my own daily tasks. Melissa taught me specific exercises to help alleviate pain if I were to have a flare-up, which I still use almost a year later. I honestly looked forward to coming to my appointment every time with Melissa and Dave making therapy such a fun and comfortable environment. They always did a great job explaining things, answering my questions, and giving each person their full attention. I truly can't thank Melissa and ARC enough for such a positive experience and helping me return to normal life without any pain. HIGHLY recommend!

This place has saved my life! Always friendly and caring and helpful in getting their patients…read morehealthy. Before you start sawing your bones off, please get evaluated here and save yourself some pain and agony and call Ozzie!

Chuck Renner is a gifted OT. I came in with pain in my back and knees. I no longer have pain and I…read moream stronger. He exceeded my expectations. In addition everyone is kind.

i have had such a positive experience with the therapists at Apex. They are knowledgeable and…read morecaring which has made a positive impact on my progress in recovery.

I had therapy at Apex to regain strength and mobility following a fracture in my foot. The therapy…read morewas of the highest caliber. From the thorough evaluation to my individualized plan of care that was guided by my progress and updated as needed, the therapists consistently gave me explanations and feedback. The intensity of exercise was appropriately challenging and the therapists always asked how I was doing with them. The atmosphere in the gym is professional, welcoming and fun. I would highly recommend this PT clinic.

I was placed there because everyone else was full. I missed my meds the first night because their…read morerecords showed that was in another room. My cousin asked that they correct their records and they did not. Some of the med techs would come in and only give me some of my meds. I would ask where the missing meds were and more than once they would ask me what was missing. I told them to check their records. They should know what I take. There is a part of your record called a *medication record.* Awesome for finding out what meds you are supposed to take. One med they pushed me to take and because of the side effects I told them I was NOT going to take until I talked to my doctor. When the facility MD came to my room he told me that the hospital ordered it. I have since seen my PCP and he said it was never ordered by any of the hospital staff. I am diabetic and there was no correlation 60% of the time regarding the timing of my insulin and the timing of meals. One day the nurse came in to check my blood sugar after my meal and asked did I eat my lunch because my sugar was so low. I had. Small portions and gross but I did eat it. One evening they brought in a high carb meal. I said I wouldn't eat it and asked them to bring me something else. They said they would and they didn't. I asked that they find someone to explain why I was not going to eat that night or tell me the nearest restaurant and I would take a cab for a decent meal. They did at that point bring me 2 cold boiled eggs and 2-4 oz containers of full sugar yogurt. A grand total of 260 calories. I told them Lean Cuisine doesn't even make meals that small. I had a friend bring me in 2 boxes of shelf stable milk after that because you have to eat protein in order to gain your strength back. Check with Google. I thought everyone knew that. I told one of my visitors that I thought this was 3rd world rehab and started to consider leaving there with or without medical approval. Oh but wait - maybe them making patients miserable is how they get them rehabbed. At the hospital I was only able to get up with assistance. Roll through the doors at Spring Valley and instantly became independent. Simply amazing!! One night I called using the "call button" and waited 1& 1/2 hours with no answer. I picked up my phone and called in in order to get some service. Was told they were short staffed. They told me they had 1 shower for the facility. Nope. I guess I'll go home dirty. I talked to the Director of Nursing, a Nurse Practitioner from the facility, a Nurse Practitioner from my insurance company, and the doctor (who claimed that the hospital ordered a medication that they had not) and no one seemed even slightly concerned. As someone else wrote "I would give them zero stars if I could." Please - unless you are going to stay with your loved one - do NOT agree to moving them there.

I have quite literally tried calling my father at 198 times in the last 3 hours and not a single…read morereceptionist well even tell me her name so I'll send your father there if you want time to get abused beat knob and you can't even talk to them send them to Spring Valley because I've only tried calling my father a 198 times in the last 2 hours but I guess it doesn't matter and not a single person who told me their name so they can abuse my father I can call in a 198 times and still it doesn't matter because they get to beat him up and not even tell me their name as a receptionist Send your parents to the Spring Valley... ....I have only called 201 time and the front desk will not even sy her name after200 +calls

One of my family members had a devastating fall that resulted in a hip being broken in 3 places and…read morerequiring surgery right away. After surgery my family member selected James River Nursing for rehabilitation. The pluses are it's in a nice location and the exterior and entryway are nice. There's a small, nice library up front and a very nice sitting area for residents who are mobile. I didn't visit all the rooms but in the room that my family member was assigned to there was an old fashioned bed that you literally had to hand crank in order to lift or lower the head of the bed. I'm not making this up. I was stunned. The call button was very sensitive and sometimes didn't seem to work so our family member would call us from the cell phone and we would call the nurses station to send someone to the room. Is that good care? Nope. The food was like school cafeteria fare so we were bringing much better food in. My family member said that the day and evening staff were caring and helpful and I witnessed that while I was there each day. BUT the overnight nurse was abusive. My family member had just had SURGERY and the night nurse snatched her in the bed when she was struggling to move her leg and foot. I was told about this after my return to Texas not while I was still there. Which is why I'm not in jail now for slapping the shit out of that nurse for abusing a patient. And I'm afraid that my family member likely isn't the only she has treated that way. Those patients trust her and it's disturbing what she's doing. She should not be a nurse, she should not work over night shifts and she shouldn't be unsupervised around those who need to trust the staff there to assist.

The only reason for the low rating is for one of the two ladies (she knows who she is) in their…read morebilling department. The rest of the staff i.e. nurses, therapists, aides, housekeeping, servers, etc... were wonderful. I was there with only Medicare as a form of insurance that paid for 19 days. On the 29th day the lady from billing came to my room wanting payment for the days Medicare wasn't fully covering. I was still lethargic from evasive surgery received prior to my arrival. I said I couldn't afford to stay and asked if I could make payments and she said, "we don't do that here". I then had to leave prematurely which to this day has effected my recovery negatively. I had to call the owner/manager that did set up a payment plan. I recently received a call from the same rep. of the billing dept. saying I missed a payment and to send it "ASAP". I refuted her claim with canceled checks showing they deposited my payments and I was current. She did not apologize and blamed it on a "computer glitch". Since being coherent now since my last meeting I confronted her about why she or the other lady waited so long to tell me Medicare stopped and why one of two said they don't take payments. She told me neither one would have said that even though I have a witness that heard one of two corroborate what I said was told to me. She then hung up on me. I called back and asked for the supervisor. I gave her a synopsis of what transpired with her employee. Her employee lied about hanging up on me and I asked for an apology from her about hanging up on me and falsely harassing me for payment. The supervisor said her employee would not apologize. After more frustrating conversation with the supervisor about her and her billing staffs' horrendous lack of customer service she apologized on her behalf. If the initial billing agent had apologized for the harassing phone call, admitted her mistakes and not hung up on me, it would never have escalated to what ultimately transpired and I wouldn't be writing a negative review. Stand up for your rights as a patient and don't accept bullying from administrative departments like the one at James River Care and Rehabilitation Center in Springfield, MO. ..