Old guy here; have had several issues over the last decade that the folks at Compass have…read moresuccessfully seen me through. Your therapist will actually stay with you during your visit and make adjustments; I've been to places that point you towards a piece of equipment then go back to reading the sports section with a donut. Not here.

Overall a good experience! Wasn't able to fix my problem after 2 sessions, but referred me to…read moresomeone who could.

I've been to physical therapy before, but ORS in Okemos has been my best experience yet. I needed…read moreto strengthen my my knee and ankle with a low pressure approach and ORS was the perfect place to do this. Every visit I was always greeted warmly and personably by any staff member I came in contact with; I always felt like I was in good hands and that there was a plan to getting me stronger. All around great place!

It was no "accident" that I chose the dedicated pros at ORS to help me rehab from a debilitating…read moreelbow injury. I had already witnessed the expert and loving care provided to my elderly mother at their Holt location, and knew that I would be given the same kind of care at their new Okemos location. I've visited many physical therapists over my 60 accident prone years, and all were competent. But none have left such a deep and lasting impression as the folks at ORS. The compassionate care and concern extended by each and every employee, to each and every patient no matter the size or scope of injury is truly genuine. It's been said that laughter is the best medicine. The ORS staff's ability to take that to heart and make me laugh instead of cry while restoring critical flexion and function to my dominant arm was truly remarkable. I can still hear karaoke Kevin hitting the high notes in my sleep. Kevin, Aaron, Erin, Joann, Tori, and Chrissy....you're absolutely amazing. If only you gave golf lessons....sigh.

In preparation before and after my total knee replacement, I went to Crossroads to see Kai for…read morephysical therapy. I could not have had better care!! Both Kai and Lee are very committed to their patients. Both are personable and answered all my questions. Kai's extensive experience and knowledge was clearly evident in the professional treatment I received. I really appreciated their kind and caring manner during my rehabilitation from knee surgery.

I have gone here for many years for all my therapy. They are very thorough and caring. I highly…read morerecommend. And the receptionist are very professional and nice.

This practice has gone down hill since Henry Ford Health took over. Their physical therapist Hannah…read moreKoch refused to perform the standard Epley Maneuver that I have had performed to treat me for vertigo at that location in the past. She performed portions of a vertebrobasilar insufficiency test, which is one screening test that cannot be used to rule in rule out the risk of stroke from lack of blood flow to the brain. I have since been able to have my vertigo confirmed by my otolaryngologist and treated at different physical therapist. The reason I am writing today is that I believe the billing that occurred following Henry Ford MSU Physical Therapy refusal to treat me this time is fraudulent. While on-site I was able to discuss my opinion with lead PT Ryan Whittaker that Henry Ford MSU Physical Therapy should not be billing me for procedures that were not performed. He told me "that's not this it works". As I review both the billing code as submitted to my insurance company, 978162, and the procedures involved with performing a VAI test, I realize Ms Koch did not perform the entirety of the test, merely a portion of it. After Ms Koch informed me that I had failed the test and that their practice would not be performing the Epley Maneuver, she informed me that needed I needed to go get treatment from a different physical therapist (and suggested one in Detroit). She made no mention of contacting my primary care physician to schedule an angiogram, rather she suggested I receive the exact treatment that I came there for elsewhere, as if the risk to my health posed by performing this repositioning treatment would not be a problem if it was performed by another practice. I don't have a problem with Ms Koch's determination that her practice would not be performing the services I came there for. If patients can't count on the advice from their healthcare providers, we are free to go elsewhere. I believe there is a likelihood that this deceptive practice is likely illegal while and this type of unscrupulous billing practice if not limited to this interaction. I've been having luck with UM Sparrow Rehab in Lansing, they actually took the time to listen to me.

MSU PT does seem to know their stuff, I think. But at the end of the day, their care seems to have…read morestarted bursitis and a huge amount of pain. Very careless. Furthermore, you will only get a HALF HOUR SLOT despite PAYING FOR A "SESSON". Yes, we are paying attention. No, we do not care how many patients you can cram into a day.

As a person who enjoys being physically active, having physical pain and an injury that limits…read moremobility could make one feel down and demoralized, but not while attending Ascend! Beth was so encouraging that I would heal and be active again, and she was amazingly skillful in zoning in to the areas that needed to be stretched and strengthened. Beth and Francesca are such bright, shining, positive people that it was impossible to feel down during this period of healing! Now that my treatment is complete, I am moving so much better!!! Complementing the treatment was thier remarkably kind, compassionate, supportive, and FUN personalities!! I loved every minute at Ascend and while I'm doing so much better, I'm sad my time with them has come to an end.

I started treatment in April of this year. Since then I have had significant improvement. Beth's…read morediagnosis was spot on. I really enjoy going for my treatments because I always feel so much better when I am done. The staff is amazing. I was lucky to be a part of Jessica's training. Alexis is wonderful and always very accommodating to my needs. I definitely recommend Ascend for your physical therapy needs!

Nova Care is an exceptional facility to go to for any physical therapy treatment whether it be…read moreaquatic or manual physical therapy. Their staff is amazing all the way around and they truly do care. I would recommend this facility to anyone.

This is the first time in a long time I have gotten any relief from my ailments. Great, friendly,…read moreand professional staff.

I was blessed to have an appointment on Friday, June 4th with Katie at the Therapy Institute in…read moreHaslett Michigan. I have had vertigo for more than 20 days now which at times makes one feel as though they are losing life as normal. Katie did the Epley maneuver and released some of the vertigo discomfort. I intend to follow up with two more sessions and see the healing hands at this institute bring my life back to as close to normal in this imperfect world. Katie was kind, gentle and patient and gave a calming environment to my medical situation. Thank God for medical workers like Katie who are gifted with skills and mercy.

This place is great, from the nice, friendly and helpful office stuff to the therapists themselves…read more I especially appreciated my physical (cervical spine) therapies by Will Avgen and Valeria Visoiu, but I can say the other therapists were friendly and helpful, and thoughtful to other patients too. A high level of professional skills. I can and will recommend the Therapy Institute to other people. The therapy sessions were very helpful to me, I learned also some exercises which should help me to keep in a shape. If I have to return for any therapies in the future, I will go right there.

I have been working with Saige for a couple of months twice a week since lower back surgery. She…read morehas been a great help to me. They are teaching me how to stretch properly and aiding me with comprehensive life changes so I can remobilize. I work full time and have to keep on the move. They always ask 'how are you doing', they want to help. My issues have to do with Pelvic floor, not something many PTs are used to treating, but Saige is knowledgeable in this area and is making a big difference.

This is the best place to get physical therapy in Lansing. The therapists are skilled and caring,…read moreand have many different creative ideas which they are able to tailor to your individual needs. You will not be rushed out or feel that you do not have your therapist's full attention, which unfortunately I have experienced with some other physical therapists. The staff is awesome and they are still in a months long battle with my insurance company which I truly appreciate. The atmosphere is clean, orderly, and relaxing. I can't recommend them more highly.