* 0 stars. Very predatory company. First they couldn't get ahold of their tenant to let me come see the unit, it took about 10 days to set up a viewing. They told me (and it was also written in the rental application) that I need to have an income of 1 months rent + 30%. My application was "processing" for a week without any contact with them. I called them three times and they did not pick up. The receptionist would transfer me to some lady who didn't bother to listen to my voicemail and did not even have the decency to call back a potential tenant. When I finally got ahold of someone to ask them what was the hold up, they told me they needed additional documents from me. When I asked them why they didn't reach out to me they said they did, which was a lie. Lying in the age of technology is pretty embarrassing on their end. When I uploaded my documents then they started contacting me about needing a co-signer. I asked them why since my credit score is well above their asking score and I make enough money to be able to rent. That's when the broker told me that I need to make 5x the rent in order to be considered. They conned me & my co-signer out of $75 each only to reject me. Extremely unprofessional and rude service. They just wanted the application fee money. A collassal waste of time and garbage customer service. A little tip for you guys, maybe you shouldn't lie on applications, you wouldn't want to have a lawsuit on your hands. Save your money, go to Fulton Grace or something. read more

Nobody answers the phone. Nobody returns an email. They don't respond to their listings on Rent Cafe. Instead, you have ti fill out the application just to look at an apartment. Why should I fill that out and pay an application fee just to see a unit? read more

I live in a Peak Properties building in Avondale, and find them to be a great and professional company to deal with. I see a lot of unfair reviews on here -- property management has to be a really tough biz as people seem to complain all the time From my experience, every time I reach out to Peak with a maintenance issue, they address it right away. My building is nice and clean, and the rent is fair. What more can you ask? Thanks Peak!!! read more

After renting from this ungrateful so called management company for 8yrs. I've been homeless for a year thanks to their judgement against me for 2months rent that I couldn't pay during the height of the pandemic! This is the thanks I get after 8yrs of shoveling, cleaning common areas on a daily basis without even a Thank you! Stay clear from Peak!!! Ps... My apartment flooded 11x in my first 2yrs and management never once returned my calls or emails on the issue read more

Neighbors and tenants of Peak Props managed buildings beware. Lack of on-site maintenance and infrequent visits by cleaning crews and zero policy enforcement at this building has been very frustrating and disrespectful to your neighbors sharing the alley in Lincoln park. Recurring issue at the first of the month literally every month when tenants vacate and units turn read more

Peak Properties - Waste from Peak Props tenants - Property Management Near Me - Chicago, Illinois

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I have been a resident with Peak Properties for 7 years. I really love my apartment, and overall I've been happy with my time here. The building is clean and well maintained in general, with updates being made to the common areas over the years. My only major issue in my time here was a big mouse problem over the past year. Management did help me with this issue by sending over pest control to identify methods of entry and also a person to fill in those holes near plumbing connections that were found. There have been a few times (though not always) that maintenance has been slow to respond, especially after moving to an online ticketing system a couple of years ago. There were a couple of issues in the last few years such as a missing common area smoke detector that I submitted only to have the ticket automatically closed as 'completed' after 2 months even though it hadn't been completed! I had to email the maintenance coordinator for this to be resolved, which they did within a reasonable amount of time. I wish the online system would just work as desired, though. I would advise following-up with the maintenance coordinator if you haven't heard back on an issue within a reasonable amount of time. read more

If I could give them a zero, I would - This is one of the worse rental experiences I've ever had with them at 620 W Addison and the property mgmt team for this location. The roof continually leaks all over the apartment and regardless of the maintenance requests and emails, they refuse to fix the problem and continue to just paint over it. At one point, there was a solid stream of water coming in through the roof. I contacted the emergency after hours line and received a phone call back from Sharon (property manager) yelling at me about how my apartment flooding is not an emergency. Several thousands of dollars were ruined and i could not use most of my apartment for 6+ weeks, but the building struggled to offer me even $500 especially after it wasnt covered under my insurance since its building negligence. Packages are constantly stolen from the lobby and regardless of how many times you reach out to Peak, this isn't addressed, they tell you theyre reviewing video and never contact you again. A neighbor moved out and abandoned their kitten in the hallway. I emailed the property mgmt team and was told they were going to be off for a long weekend and they hoped that someone would feed the cat - never did anyone check in again on this situation. The laundry is terrible and destroys your clothes and the dryers dont heat well enough to dry in one cycle. Parking on Addison is difficult and even worse on game days. The back stair shared space is filled with trash and debris making it a fire hazard - I requested this be addressed several times over 3 years, but the problem was never fixed - large appliances and trash everywhere which limits the building to one point of exit in an emergency. Don't waste your time or money living at 620 W Addison read more

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It's unfortunate that my repeated requests for repairs, are ignored. Maybe this a hint for me move out.

Overall very poor management and lack in professionalism!! Our residential building in Avondale/Logan Square area was recently taken over by Peak Properties management and so far the issues we have complained haven't been addressed. It takes forever for them to respond back and a ton of follow-ups required. The property manager-Sharron is not user-friendly AT ALL. The maintenance request are still pending. When followed-up(for the 1000th time) the response was that they won't take care of it just for our unit which is absurd. They the request or problem to occur at a larger scale. If you have a choice while choosing your next apartment, I highly insist to not go ahead with Peak Properties no matter how fancy their website or offices show. read more

It has been an amazing 7 years with Peak (and formerly Parliament, which was acquired by Peak a few years ago). I'm sad to be leaving my incredibly spacious one bedroom -- and only because I am sizing up to a 2BR and none were available with Peak at the moment. Great safe and secure building, great value for square footage / location, great reliable, prompt support from property manager David Maier, and great neighbors! I feel lucky to have had such a caring, responsive longstanding team on my side to make home a happy place. Thank you to David and the Peak team for the memories, I'll miss living here! read more

17 days later. They brought maintenance in to "fix" the mold issue and the head of maintenance told his worker to just remove the baseboard and put a new one on. They are trying to do nothing about the fact the mold is in the wall nor did they even clean the mold and disinfect the area. I contacted a mold specialist company and they confirmed this is TOXIC BLACK MOLD. I have now had to contact a lawyer because clearly this management company does not care about fixing problems. read more

Peak Properties - Mold - Property Management Near Me - Chicago, Illinois

I WISH i could give O stars. Didnt schedule the inspection for a new building in lincoln park until the day before move in day. Then shifted our move in back a week so we had to put everything in storage and then on what was supposed to be the new move in day we still hadn't heard anything from these frauds. All of us (+family members) took pto to move in and they wouldn't even return one of our 5 phone calls or emails to tell us whats going on or when we might be able to move in. Ik it was partially on construction team but fukkkkk. read more

The WORST property management company I've ever experienced... out of roughly 10 different units I've lived in, they are hands down the worst and it's not close. Their people in charge are unresponsive, rude and worthless.. had rats in my apartment, not just in the basement, in the living space and for 2 months they didn't do a single thing. Had a leak in my bedroom onto my bed, they didn't do a thing, the entire time. They don't clean the common areas, don't fix things like lights or locks in the common area, don't fix the landscaping AT ALL... I thought it was just my unit but after talking with others in my building, it was the same story. An absolute terrible company. Tried to be reasonable with Sabat and Cesar and they never even responded to my emails until I called their cell phones. If you're looking to rent at one of them, stop what you're doing and run the other direction. I wouldn't recommend any of their units to even my worst enemy. I don't have enough negative things to say about them. read more

Peak Properties - An example of one of the many leaks - Property Management Near Me - Chicago, Illinois

Mike Z is a liar. He responded to my previous review saying he would do something about the issues I described and I have not heard one peep. No messages, no attempt to reach out in any way. He appears to be responding to all of the bad reviews to make PP look better, but I wonder if he has actually reached out to any of the tenants to make it right. It is egregious considering how much we pay in maintenance fees and other non-refundable fees when they have not done anything to actually improve the building. These people take no pride in their properties; they are only interested in making money. I will happily remove my reviews if they actually attempt to address any of the issues I described. But I think it is safe to assume that most, if not all of his responses have been all for show. Rent from these people if you are okay with being taken advantage of. read more

Do Not Do Business With These People. They're not responsive and unreliable. The basement flooded in the apartment that was being rented out, and they took a lifetime to respond to any of the tenants concerns. David avoids his clients until "he speaks with his attorney". 5 phone calls were made to contact the agency, but no one picks up the phone. There are far better agency in the city!! Avoid these people at all cost, it's not worth the headaches. read more

From the tenant side, the property manager either maintains the building or does not, and Peak does not properly maintain this building or respond to requests within a timely manner. We have had open maintenance requests for small things such as an air filter for the heating unit and large things such as the shower grout replacement, and my favorite - birds living in the heating unit. It is a very corporate establishment in regards to processing applications, scheduling the move in and move outs, but that doesn't translate to any sort of consistency in repairs/maintenance. The application and move in are extremely expensive which makes it prohibitively expensive to move again after only one year but I wish we could. read more

The apartment that I am a current resident of has not been getting mail for almost 2 months. I've been in contact with usps and the property manager and still nothing is getting done and there is no end in sight. If you like getting mail I do not recommend leasing from this company. read more

Took over our building and proposed to raise rent by over $200 per month. Key fob broken for a month and still not fixed. Laundry always broken. read more

Peak Properties is incredible company run by amazing young and progressive team. They have helped us stay in business, because of their kindness and patience. Thank you so very much! Quick to respond to any issues from lock changes to mayor repairs such as leaks. We feel safe and secure knowing they have our backs. Thank you again! Cloud & Bunny team read more

Lived in one of their buildings in Lincoln Park/Lakeview for a few years. Management is terrible to work with, no one answers their 24/7 hotline - even if you're calling at a reasonable hour - maintenance is not quickly performed and they don't give you proper notice before entering the unit. Especially during COVID times when working from home, I've had maintenance banging on the door until I answer without letting me know ahead of time when/if they were going to be there, and of course consistently while I'm the middle of a meeting. My fridge wouldn't close, and the recommendation was to tape it shut until they could get me a new fridge. That was 3 months ago and so far the tape is going strong! Similarly, I was never given keys to my back door and have never been provided a set, despite asking for one multiple times. My building is old and they definitely aren't putting in any work to update it. The plumbing is especially bad - poor water pressure, can't flush the toilet if someone's in the shower, and hot water at the kitchen sink is a literal trickle. There's about a 50/50 chance of them actually shoveling when it snows. They do not communicate when doing work on the building, and I have had the water turn off multiple times and had to call them to figure out what was going on. Usually, they didn't know either, and I would receive an email sent to all tenants the next day explaining that the water was shut off and why. They raised rent every year by ~$25, which seems to be pretty standard. They also added on additional fees for general building maintenance and utilities after the first year, although there wasn't any change in the quality of services they provided. Coin laundry in the basement works ok and is $3 per load. One of the washing machines has been leaking for the last year and so far no one has come to fix it. Overall, they're fine as long as you don't need them to actually do anything. The rent wasn't crazy for the space I had - $1350 for a 750 sq ft 1 bed/1 bath with no dishwasher, laundry in building, no parking, no AC, and radiator heating. But I'm very happy to no longer have to work with them and wouldn't recommend them. read more

Firstly, the best thing about my experience was the property manager, Andy at 619 S LaSalle. Andy is kind, responsive and you can tell he cares about the experience of his tenants. Peak Properties, on the other hand, has been dragging me through the dirt in my attempt to renew my lease. They will only offer me a short term renewal lease and have instituted a 10% increase in my rent if I chose to renew! They want me on short lease so they can charge me an additional increase should I choose to renew again or so that I will leave and they will massively hike up the rent for what ever poor soul leases this apartment after me. read more

During the lockdown in March, the company was very understanding and sent out positive message. In the past my rent increased by about 20 dollars a year, but now it increased 50 dollars. I asked about this and the company replied that it's the market value... I asked if anything could be done because my job was effected by the Pandemic and was told yes, they could lower the increase to $25. I was willing to sign on for a new year and pay the new increased (by $25). When I confirmed via email that was what I wanted to do they took back the offer and said they couldn't do that. I decided to not renew my lease. For two years a spot in my ceiling was getting a brown stain and three times my building called painters to come paint over the spot but it kept coming back. read more

I recommend caution before signing for a property through this management company. Very unprofessional and unorganized. I have had numerous issues after leasing with them for not even a full month. It took weeks for me to receive and sign the correct lease... a red flag that I should've acknowledged. I have been staying at my new place for 3 weeks now. The very first day I complained about there not being any lights in the stairwells. I am living in an old building with winding narrow stairs. It is pitch black in the stairwells even during the day. I even mentioned to the company that this negligence on their part and is a law suit waiting to happen. I also submitted a work order to the emergency service when this issue wasn't addressed immediately. 3 weeks later and the lights still have not been fixed. Just went to pay my first months rent and am being charged for not having renters insurance even though I provided a copy of my renter's insurance policy to the office in person on the very first day of my lease. Still waiting to hear back from someone about this issue. It's very difficult to get a hold of anyone at the office. I found the easiest way is to select a prompt about making payments or purchasing a parking spot, as it seems the only lines this company answers are the ones that involve making more money. It is very clear these people do not give a damn about their customers living conditions. They should be ashamed. read more

The ceiling in my apartment has been leaking for 8 days. Last night I was woken up for the fourth time since the issue has started to the sound of pieces of my ceiling crashing down on the floor and dripping in the bowls we put out last Sunday to keep our things from being ruined. Peak's maintenance coordinator for my building, Maria, called me from a blocked number and told me about how she's been in the hospital with her husband for a week and she hopes "they" will send someone out soon, sorry. I've contacted the city regarding this and they advised me to send a repair or reduce letter and let them know if it gets any worse. Now, there seems to be mold forming on my bathroom ceiling and the water damage from the ceiling has picked up and it is now consistently damp. My shower has also been leaking for two months and they all but shrugged it off. I have been forced to sleep on my mattress on the living room floor with next to no support and my asthma has been flaring up like crazy. I have a bad back from a car accident and peak could not care less. Per my rep at the city, they are likely trying to ignore me until my lease is up in April so they can go in and gut the apartment but still receive money from me. Now, I'm being forced to work with an attorney to get them to either make my apartment livable again or let me out of my lease. These people are inattentive slum lords, beware. read more

Renting from Peak Properties has been an overall pretty negative experience. I finished up a lease recently and the people that they have representing the organization are not very easy to deal with, and they tend to only respond to you when THEY need something. I had several issues with my apartment over the year I was there: unexpected plumbing issues and even fundamental stuff like holes in the wall not being painted or the apartment not being cleaned prior to moving in. The maintenance person was sometimes quick to respond and sometimes unresponsive until a second text was sent. Faulty refrigerator, faulty pull-switch light cords, etc. Emails sent through the website to management are almost never answered unless you use very direct and choice words (which I really try to hold back on because I know sometimes people are just busy, but an emergency is an emergency). I know that managing a lot of properties is a tough job, but I think the overall experience does not allow me to recommend Peak Properties to anyone, even though some of the people were very nice. Would recommend Planned Property or Lakeview Associates in the Lakeview/LP area. read more

To say I have been disappointed with Peak Properties and their lack of professionalism is an understatement. Over a month ago I reached out to inform the company I would be moving forward with a sublet and were directed towards a person named Veronica. After multiple emails, phone calls, and overall, sporadic communication from Veronica, who lacked any sense of thoughtfulness or thoroughness, our subletter was finally approved. Yesterday, after the subletter's approval which took a total of 6 weeks to get, we receive a call that he is no longer approved because he has a dog. A fact that had been relayed to Veronica in multiple avenues many different times but was just now being brought up. Furthermore, the lease CLEARLY states that dogs are allowed with a certain fee so you could imagine our frustration when we called to clear things up and are then told by the building manager that "they made a mistake when drawing up our lease" and a memo should have been included that said dogs weren't allowed in this building but probably wasn't because of "COVID." I empathize with people who had to work understaffed throughout an incredibly difficult year. However, a process that should have taken three days max has been drawn out over six weeks for us to be told this wasn't going to work out. Absolutely, ridiculous for a company to expect grace from their residents when they make their mistakes (of which there are plenty) yet cannot offer grace to the residents who have done more than their part. Now, I am stuck with the task of finding a subletter in less than two weeks or I will be stuck paying two rents- a situation that could have been easily avoided if it wasn't for multiple oversights and a lack of efficient communication from Peak Properties and its employees. read more

I want to preface this review by saying my experience isn't necessarily true for all properties managed by Peak Properties. However, based on my experience of Sharron as the property manager, I'd give 0 stars if I could. I know other people who rent from Peak who have different building managers and they have said they do not have the quantity or severity of issues - so I'd recommend asking who the PM is before signing a lease with Peak Properties. To that end, I've spoken with others who have Sharron as their PM, and have found common themes that highlight the collectively abysmal tenant experience. COMMUNICATION: To start, it is extremely difficult to get Sharron to respond to major issues. It requires multiple follow ups via email, often over a span of several weeks. It is also frustrating that it is impossible get ahold of anyone at Peak because the phone numbers they provide are never answered. Over the course of my lease, I've tried calling multiple times at different times of the day and leaving voicemails and have never once been able to talk to someone on the phone, and the others I've talked to report being unable to reach anyone by phone. However, when Sharron does respond (via email), she seems to go out of her way to be unhelpfully vague, defensive, and extremely rude. When asked for details or clarification, she tends to respond curtly and will at times resort to offensive comments. Tenants agree that it is mentally exhausting and time consuming to have to keep following up, and it should not be the responsibility of the tenant to ensure things get fixed. MAINTENANCE ISSUES: Leaks, pests, and mold have been ongoing issues that get ignored all together, or tenants are told the issues have been "fixed" when they continue to occur. When contractors are sent out to address maintenance requests, they frequently do not know what they are there to fix. As a result, the contactor often does not have the tools or expertise to address it then and there, which further delays the repair process. Also, multiple people have reported instances where Sharron tells the tenants that maintenance fixed the issue, when in fact no maintenance person showed up at all. When this occurs, it's also reflected in the maintenance system, showing the ticket as "closed", which then requires the tenant to restart the process of re-filing the maintenance request and following up repeatedly in attempt to get it addressed. It is overall exhaustingly frustrating, but tenants are unfortunately left with no choice but to continue this cycle. FAILS TO PROVIDE PROPER NOTICE: Regarding proper notice, Sharron blatantly disregards the required 24-hour notice stipulated in the lease agreement and Chicago's Tenant Ordinance. For those that work from home, the lack of appropriate notice disrupts the workday. I know that I personally had two instances where maintenance entered my unit without notifying me, once while I was in the shower and another time when I was asleep, which was extremely frightening. Tenants have reported having to remind Sharron multiple times about adhering to proper notice to enter, but those emails often go ignored. MOVE IN: Upon move-in, the units are not cleaned. Prior to move-in, tenants have reported asking if the unit would be cleaned and repainted prior, which go ignored by Sharron. On move-in day, multiple tenants have said they had to do the deep cleaning on their own, or opt to shell out a few hundred dollars to hire professional cleaners themselves, after their stuff has been moved in, which is expensive, inconvenient, and further exacerbates the stress of moving. Furthermore, myself and other tenants that I've spoken to paid hundreds of dollars for a move-in fee, which begs the question of why the move-in fee exists and what it goes towards. It is shocking that such a basic obligation of property leasing is so widely disregarded. SUMMARY: It is astounding to me how many others have faced the same issues with Sharron specifically. I know in Chicago there aren't a ton of rental companies to choose from, but having rented from several others, I can guarantee nothing is as bad as renting from a Peak Properties location managed by Sharron. I strongly advise the owner of Peak Properties to heed this message and take action to help Sharron improve upon her performance - not only for the sake of the tenants themselves, but also for the benefit of the company and property owners. I sincerely hope that Sharron is able to receive this feedback and take the appropriate measures to become a better property manager. read more

I lived at a Peak Properties property for 1.5 years. They were very quick to respond to maintenance requests. Maintenance requests were fixed the day of for simple issues, and the communication was excellent if the maintenance was more complicated. Also, the property manager was understanding and took action on my requests throughout my time as a tenant. Overall, I would recommend Peak Properties to anyone looking to rent in Chicago. The communication was clear, and they followed through on obligations. The property manager was considerate of my circumstances, and did everything he could to meet my requests. I 100% would recommend renting from Peak Properties. read more

My fiancé and I have been trying to lease parking (in the lot connected to my CONDO building that Peak somehow owns) for months. It is impossible to get a hold of anyone, and when we finally did, our lease was cancelled not once but TWICE before going into effect. Both times, Peak cited 'a change in parking availability' as their reason to cancel a SIGNED LEASE! How can availability change on a space you've already leased to us? Don't expect any commitment from this company - they can't even honor signed lease agreements. read more

Graham Davis was the worst property manager in existence. He proved multiple times to be unprofessional by ignoring phone calls, messages, and being passive aggressive, especially towards college students. In addition, Davis lied on numerous occasions about the state of the apartment prior to entry and repeatedly ignored tenants when they expressed a fear that a carbon monoxide leak might have occurred. Overall, this was one of the worse renting experiences I have ever had and wouldn't recommend Peak, especially not for any uchicago students. read more

Honestly, I think a lot of this depends on the specific building that you're living in, and who's managing that building. I've lived in two places that were managed by Peak, and the difference was night and day. In Evanston, I lived in a property that was originally managed by Parliament Enterprises, but I think they were bought out by Peak. Conditions were not acceptable; the biggest issue was that the roof leaked into our unit for two years. Despite at least 5 complaints about this, it was never fixed. Moreover, we had an issue with them entering our unit (and allowing prospective tenants to take videos of our stuff) without any notice. I only found out because I was testing out a security camera, and happened to catch people in my bedroom when all my roommates were gone. Compare this to my current building in Rogers Park, which is technically managed by Peak but has on-site management that is *very* responsive, communicative, and proactive about maintenance. Marc and Sladja are really terrific! So: 1 star for that Evanston property, 5 stars for Rogers Park. Splitting the difference with a 3-star rating. read more

-5, single handedly one of the worst property management companies known to man. Begging for money, makes you travel a half hour just to grab the keys to your OWN apartment. Property managers know next to nothing but grab the money and go. Man o man, I think naming names would be a little immature, but I lived at 200 N Dearborn, so whoever is reading this will know who the PM is. Make sure they are laid off, havent responded to me in months....and they always convienantly have "phone issues", trying to have a conversation about charges, and other things PM should care about. Im so glad they have Michael Z to respond to their Yelp reviews to help the public relations of their company but that wont be enough for the year I wasted. Have fun with your money, but just know that money will never be enough for the miserable lives you all are living. Michael Z, a response isnt needed. read more

they are very attentive and helped the process move very smoothly . HIGHLY RECOMMEND PEAK PROPERTIES!!!

Do not sign a lease with this company!!This is the worst place I have ever lived! Please trust the reviews! I have reached out to management about the neighbors above me who are college student and nothing has changed. I moved in February 2022 in a 2bedroom Apartment in Downtown Evanston. Peak rented a 4-5 bedroom apartment to young adult who are not being monitored.These guys keep me up most night with stomping, jumping ,yelling and sometimes fighting. They host late night parties and get togethers which last for hours until the early morning. I have emailed them at least a dozen times with no resolve. I have shared videos with Dave and nothing has change. I signed a extended lease not knowing I moved to the ghetto! read more

Consistent problems occurred while I was renting one of their units. We had communal Wi-Fi, which was constantly faulty and one that we could not control. Constant water damage plagued our entire unit, especially above the washrooms. Furthermore, we had pest issue near the end of our lease. Despite constantly voicing our concerns to management, we had very subpar service that was only short term solution for patchwork problems. Not a business I would ever rent from again. read more

They don't even deserve one star. The absolute worst management company I've dealt with. I pay $1550 per month rent. Peak manages for the condo owner who lives out of town. The latest fiasco is my refrigerator has stopped working 10 days ago and finally a repairman came to fix it today and said it was not repairable. There is no urgency on the part of Peak Properties to resolve this. I was told that "Not having a refrigerator does not make the apartment uninhabitable". No concern at all for me, a senior citizen and long term tenant that has not once been late even a day, with the rent in 7 years. I could go on an on regarding their mishandling of repairs etc. read more

SLUM LORDS. Do not waste your time, money, and mental health by living in one of their properties. They will overcharge you, raise the rent without completing any proper repairs, and will screw you over when you move out. When I moved into my unit it was FILTHY. No cleaning was completed before I moved in, the bathroom was in shambles (bathroom tile crumbling and covered in mold and the sink was covered in mildew and mold and needed to be replaced). When I requested repairs they completed the cheapest repairs where the sink was not even on the cabinet straight. When I asked that they repaired the bathroom tile that was falling apart and covered in mold, they just put caulk over the holes (where mold continued to grow). They raised the rent AGAIN after adding a lobby that nobody used - which they used to justify raising the rent. After adding the lobby, the building became INFESTED with cockroaches. we complained over and over again where they only treated our apartment and clearly did not treat the entire building. they do not care. The floor was infested, full of mold, and a tenant on our floor chainsmoked and they refused to address the issue even though it clearly stated in the lease that smoking was prohibited. The smell was unbearable. Upon moving out early to avoid the bugs and mold, they charged us insane fees without being transparent about what the fees would be. AVOID this company. read more

We are moving out of our Peak Properties apartment after four years so I just wanted to update and say that overall we have had a really great experience with this company. We ended up having to ask to terminate our lease slightly early due to some issues we were having (nothing that was Peak's fault) and not only was our request acknowledged and granted immediately, Peak has become more aggressive in trying to solve the issues our building is experiencing. Every person I've ever interacted with at this company had been nothing but helpful, responsive, and easy to work with. I really appreciate how well we've been taken care of over the last four years. Thank you!! read more

I inquired about an apartment I saw listed on the internet and set-up a showing. Miguel was quick to respond and we saw the apartment a few days later. Although it was not the apartment that was advertised at all, it was still beautiful and fit the needs of my boyfriend and me so we decided to move forward with submitting an application. Miguel mentioned that the rent was negotiable so we proposed $2,800 over $2,950. He said he'd get back with us after speaking with the owner, but we wound up having to follow-up about 5 different times to get a response from him. When we finally got him to respond, he told us that the owner did not want to negotiate on rent, but would give us one month free. Okay fine, but why mention that rent is negotiable in the first place? We still thought it was an amazing deal so we paid the $329 worth of move-in and application fees in order to move forward. Once the lease was finally ready, it was totally wrong and it continued to be wrong another 6 times afterwards. One time the monthly rent was incorrect, another time the lease length was incorrect, another time the free month wasn't noted, so on and so forth. Every time we had to go back and attempt to get a hold of Miguel who always seemed bothered and unapologetic. After the 6th attempt of getting a proper lease, the link to sign the lease was broken. It has now been 14 full days since we communicated to Miguel that we wanted this property. FOURTEEN DAYS and the lease is still wrong. Today, he texts us and asks if we're still on for a showing at 1:30 pm. My boyfriend responds and asks him to clarify as we did not schedule a showing. He responds and says maybe it was one of your roommates that scheduled the showing. What?????????? He was clearly confusing us with another renter. Miguel ends the conversation by saying "Let me know either way. If we don't conclude this today, I'm cancelling the lease anyway." You're cancelling the lease anyway? Again, what??? We log into the back-end only to find he had already cancelled our lease. Good because no way in hell were we going to live in a building so poorly managed that agents cannot even keep their appointments straight or write up a proper lease. You not only lost $32,450 in rent, but you also lost our business and the business of our friends and family. Never in my life have I dealt with such an unorganized, rude "company'! read more

Do not rent from these people , in their leases they tell you they can ask you to leave at any time, well my time came , I've paid my rent on time and never been late , I've kept their place nice , this is what they do play monopoly with your life , abruptly send some one to your door with 180 day notice to get out , I have did everything that was asked of me but I need money to move because me and my son are disabled they said they would give me 2000 to move and now they want my new lease information in order to move , WHY should they have my new address and the lady who works in the office E.Golden is not a nice person to work with in fact none of them are , as a matter of fact it's very inhumane to put something like that in a lease I'm not the only one they are doing this too, I'm sure you will have more stories to come , they let you stay 4 to 5 years and then ask you to leave ,this is a warning for future renters save your money for a landlord that appreciate you being on time with the rent , and I have receipts on everything I'm warning you all about and I have seen people move out they let these drunk men come in a do a little painting and then the new tenant come in early and when I first moved in the carpet in the bedrooms were filthy , take a chance at your own risk ,had I know this how this company get down I would have never rented to them read more