This is the worst property management group I've encountered. It's been a week since I received the keys to my unit, but I haven't been able to live in it a single day because it wasn't given to me in a livable condition. Most of the ceilings are crumbling, there are huge holes where the ceilings are crumbling and the pieces of the ceiling above the bathtub literally keeps falling down day by day. Most of the doors in the apartment don't lock and it is very unsafe to live in. Common areas like hallways, mailroom, laundry room and elevator are rarely cleaned it it is disgusting to enter the complex or to use these areas. Nobody ever responds to maintenance requests logged through the portal, emails or phone calls. You need to remind them over and over again to get a response from them. Listed above are just a few of the things that are very wrong with this company. I would never recommend them to anyone! read more

If you don't care about your health then rent with Peak. If you don't care about your safety then rent with Peak. If you don't care about your bank account then rent with peak. If you want to be talked down to and experience no regard for human decency then rent with Peak. 1. They took over 1.5 months to fix a leak in the roof which led to serious mold in the apartment. Despite multiple emails and phone calls it took proposed legal action to get anything resolved. 2. We were robbed in broad daylight on a Sunday afternoon and Peak did nothing to help resolve the situation or offer any kind of home protection services. 3. Peak misplaced multiple tenants' checks in the same month(they shared this information with us) and wouldn't budge at all on the $50 late fee. If thinking of renting with these slum lords ask them what their turnover % is. Save yourself some time and just move into the refrigerator box supplied by your local appliance store. It will be an upgrade. read more

Slum lords. My building has a rat infestation they have chosen to ignore. Maintenance requests take one week and are sometimes never answered at all. They went up on my rent in the middle of the Covid-19 pandemic and forced everyone to renew their leases 4 months in advance during the same time frame. Terrible company that gives absolutely zero s**ts about their tenants. Zero. read more

I've been living at the Deckebach property for about 4 years now. the location is decent, easy access to places like Kroger, Walgreens, plus my commute to work is less than 5 minutes most mornings (I work in healthcare, 3 different hospitals within 5 minutes of the complex). If you are looking for wifi I highly suggest Cincinnati Bell, very reliable (not included in rent). read more

Changing from two to one stars because this update finally occurred and everything was fixed. I still have a sour taste in my mouth because it took so long, but it *was* done, and it was done satisfactory. Also, other small maintenance requests are always fixed promptly, but this huge issue was just so slow and it seemed like they didn't care. read more

I rented with Peak Property for 2 years at the same place. The person whom I was dealing with (Ms. Flores) was responsive. My maintenance request were dealt with at a reasonable (not quickly by any means) manner, although I did not have many problems. The place was kept in terrible shape, the front door had holes in it and they "replaced" my windowed sun room, which I at first had when I moved in, was replace with flimsy plywood. They simply stapled that in front of the windows. Your deposit is your first months rent, which I got back less than sixth of what I paid (97$ for 625$) which is outrageous. There were little to no damages as I did not put anything into the walls, I had my wooden floors covered in carpets, and my cat made no damages (which even if she did I already paid them 25 extra dollars a month for that so they can bite me). And don't even think of adding someone to the lease as they will charge them a deposit (which they don't get back) and charge you both 300 dollars for a "lease alteration". Crooks. read more

I am a neighbor of a house managed by Peak. As I was walking by the house, several people in the large group on the porch mocked me and called me abusive names. I was stunned, and turned around to talk with them. I later phoned and emailed the leasing manager, Ms. Flores, to express my dismay at her tenants' behavior. She did respond quickly, but did not say that there would be consequences for her tenants. And when I requested consequences (I suggested written apologies) -- or at least to know that Peak would do nothing, she was combative and said that she would not be speaking to me further about this. Why defend their behavior? Why not be kind to me, a person who is also invested in the neighborhood and was a victim of abuse? Peak Property, rethink your approach. We are in this together. read more

Do not rent from these slum landlords. carla is especially rude and unprofessional. Slum property aka peak property does not have a contract with exterminators. Therefore when you report mice, ants and ticks .. Carla said that's normal we don't use exterminator. premium rent but sub par house. They doctor the pictures on the internet then tell you on walk through that they will bring the property up to acceptable standards. mice and ants are normal? The basement floods and is moldy.. because they rented the house with an Unfinished basement they feel living with a flooded basement with mold is ok. these People are crooks. My only hope is Karma returns to them the horrible treatment they subject on others. read the reviews.. this is one of Many bad reviews .. I even found one that had pictures of a rats nest the slum properties refused to remove. read more

I rented two different Columbus properties from Peak between 2015-2017. The properties themselves were nice enough, but I caution any prospective renters against renting from Peak due to the business ethics (or, you know, lack thereof) embodied by the staff. Each time I viewed a property, the agent showing it to me (two different people) made verbal promises and assurances that were not honored later. If you have to use Peak, it is important to get every agreement in writing. When I moved into my first property, it was not move-in ready. There was a large (probably 3'x2') hole in the bedroom floor because of a missing vent/register. I had to block it off with moving boxes so that my pets would not be in danger of falling to their deaths/maiming. There were also holes in my walls because of missing light fixtures. The first week in that first property, the maintenance personnel changed my locks, neglected to tell me about it, then claimed on the phone that they had left a key in a lockbox for me (which was false), and after several other frustrating calls finally showed up to let me back into my apartment. Moving from one Peak property to another was its own challenge as well. Service requests that had gone ignored until after the new tenant moved in (to my first place) were then charged to me personally. In addition, my exchanges with the office staff ranged from "that person's attitude bums me out" to "that person's attitude makes me weep for humanity." There was very little care for customer service or interpersonal communication skills. So, yeah, they have good properties to offer, but the head- and heartaches caused by dealing with the company render those properties Not Worth It, in my opinion. read more

I would give a 0 if that was an option. I moved into my peak Property Group apartment and within 2 days I had cockroaches. I am completely unsatisfied with managements response. I have more pictures of the cockroaches if anyone is interested. read more

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DO NOT LEASE FROM PEAK PROPERTY IF YOU DONT HAVE TO. I am currently still a tenant at a Peak Property house in Cincinnati but am counting down the days until my lease is over. I could write a whole book explaining all of the things that the people that work for peak property have done that are unacceptable. Whenever I first moved into my house, nothing was repaired or cleaned up from the previous tenants. Dog poop all over the basement, mice running around, filth caked onto the floors, human FECES in the toilet, trash and food in the vents on the floor, and our balcony was sunken in and rotting. That was five months ago and I will say since then, they have gotten the majority of our maintenance requests taken care of, but it was not easy. Michael Taylor is our property manager and he is one of the most unreliable, rude, and mindless people I have ever met. Many of the issues we brought to his attention took weeks to get fixed, not to mention how reluctant he was to get them fixed until we threatened to get legal help. For example, our vents that heat come out of and the cold air intakes in our house had trash, food, dog hair, and mice droppings in them and we asked if they would have someone come out and professionally clean them, especially because we had a mice problem and noticed that they were traveling through the vents. Michael sent out one of his workers to our house to clean the vents with a vacuum. I was so angry and had a conversation with him about this but he doesn't find that to be a health concern, therefore he said Peak Property is not responsible for paying it to be professionally cleaned. Since it has been colder outside we have had the heat on and my roommates and I have been sick on and off for weeks. I recently emailed him about this and got no response so we will be contacting the health department to see what they can do. If you ever need to get a hold of anyone at the Peak office, good luck. Diane King is who we are supposed to contact with questions and concerns. She is just as lousy as Michael Taylor when it come to caring about the well being of her tenants. She rarely responds to emails and has never once answered my phone call to her direct office phone or the Peak Property phone number. If I can save one person from the agony that Peak Property has caused my roommates and I hope this review helps! read more

Very rude and unprofessional management office. Don't expect to get any of your security deposit back.

I cannot emphasize enough how terrible Peak Property Group is. Seriously listen to the bad reviews, because my roommates and I made a mistake by not looking before a renting a house through them. They are unresponsive, uncaring, and lack all professional skills when interacting with their tenants. We have had countless issues since moving into our home 6 months ago. It started with the house being trashed on move in day with things being broken and there being feces left in the bathrooms. They shut down our basement by dead bolting a door without our knowledge, and we only received an email saying it was "condemned". Our washer and dryer didn't work for the first month living here due to electrical issues. The electrician they sent out was nice to us, but was equally as frustrated with how peak responded. He said that with the wires hanging out of the wall, electrical sockets not being covered, and the brakers having a dangerous voltage, we could have been seriously injured or killed. We had mice, dead animals in the ceiling, broken appliances, and black mold that were not attended to for several weeks as maintenance would not respond to our work orders. When they did respond about the mold in our bathroom, they sent someone out to paint over it and said that was fine. Most recently, we have had animals LIVING in our ceiling, which make loud noises keeping us awake at night. Mike Taylor ignored our emails/calls for weeks until we threatened legal action. We saw him in person when he gave a tour of our house, and he claimed he would send a company out to take care of it. Months later, it is still not fixed and peak property does not answer their phones or emails anymore at all. DO NOT RENT THROUGH THEM! read more

This is by far the worst property group ever. The communication is non-existent. The disrespect toward college students is unbelievable. I lived on my couch for three months because they refused to replace my moldy carpet that was damaged from shit water coming from an above toilet break and leak. I ended up tearing up the carpet and replacing it myself and never got reimbursed. Every time they came to "fix" something in the house, it took weeks and was fixed in the cheapest way. A toddler could have done better. I spent a crazy amount of money fixing a house that I RENT because even I knew I could do a better job. They raised our rent an immense amount with no warning and didn't come in to improve our house in any way. In other words, we are paying more, for a crappier place. When our plumbing was backed up, they pulled out all of the toilet contents (I mean poop and used tampons) onto the carpet and never returned to clean it up. So we are, one again, living with literal shit water carpets. As this was being "dealt with", they needed our back parking lot for equipment. We all had to move our cars and ended up getting tickets because of it. When we complained, we got no response. After giving random workers our house code to get into our house, we asked for it to be changed and it cost a whopping $75, just for us to feel safe. Cockroaches appear weekly and have been "sprayed" for. Not surprisingly, they are still creeping around. If you can, avoid this property group at all costs. They have no intention other than to rob you blind and make your house a living hell. Not to mention, the condescending tones and words they use with you if you are under the age of 35. read more

***DO NOT RENT FROM THIS COMPANY!!**** The unit rented by this property was completely trashed during remodel. There have been five request within the past month for maintenance. Due to issues that were created by them during the remodel. They were dead animal, bug infestation the fecal matter throughout the apartment. Zero has been done for maintenance or repair. There have been many ongoing conversations via email with the property. They were notified on July 8. Zero has been done to date. The upkeep of the property is horrific. They're total disregard for tenants and personal items within the unit is dumbfounding. They refused a walk-through post renovation. aside from the personal unit the property itself is never upkeep. It is always dirty and cluttered with debris and garbage. The washing machine and dryer's do not work. There is garbage littered throughout the entire building parking lot and premises. read more

Though i am not a resident i am writing this review in response to what i have seen the management of Peak Properties do. They are forcing an 18 year resident that has never been late on rent has the best kept apartment in the building to move for no other reason but greed. Did i mention that the resident im talking about is a disabled veteran that is on a fixed income the reason again greed. This veteran has several medical conditions is a senior citizen and hasn't the means to move on a whim as i said he is on a fixed income. Is this the way we repay the men and women that have defended our great nation to put them on the street i sure hope not i would hope that anyone who reads this would call Peak Properties and ask the management how they could be that greedy that they would displace a veteran because i myself surely cant grasp the concept. read more

Not the best, not the worst. Would certainly recommend them over University Manors or other big campus rental companies. Pros: - Online bill payments - Nice, large house - Accessible and never rude or overbearing - Abide by the lease, e.g. giving notice before entry Cons: - Occasional miscommunication problems - House was "clean" upon move in, but we still find dog hair and other signs of past tenants - Maintenance can take a bit, but we admittedly haven't had many problems read more

I wish I could leave 0 stars, or better yet, negative stars. We leased with Peak for 2 years and had problems 75% of the time. They are rude, unprofessional, and careless people. It is incredibly sad that they don't care about the people who pay to live in their trashed properties. Maintenance requests were disregarded. If maintenance did come over, they would come at the wrong time stated and let themselves in. When we moved in, we had broken windows, mold on our ceiling, and mouse poop in cupboards. When the mice returned in the fall, they could not have cared less. We lived amongst rodents for months. They had the audacity to charge us over $1400 when we moved out for "damage" and trash, which were made up numbers and most of the issues were like that upon our move in. We have no problem bringing up a lawsuit with Peak. I wish they didn't own as many properties as they do in Cincinnati or Columbus. They take advantage of their tenants and it's disgusting. If you encounter a house owned by Peak Property Group - look elsewhere. Considering all of the reviews are negative, and they average 2 stars, I hope these reviews help someone. What a selfish group of people - Mike Stakleff, our "landlord", do better. To the owners and founders, James Harkrider and Andrew Lallathin, do better. read more

Do not rent from these people. They are criminals. They took over a lease from a private owner and at the time of move out charged us 3000 dollars for problems with the house outlined on the move in walkthrough. They conveniently didn't have this paperwork. They also claimed to have none of our security deposit paid at the beginning of the year. I've looked up a lot of reviews and my case isn't the only one. These are just bad people with bad, cheap properties. read more

I would give this leasing agency 0 stars if I could. The entire year, I was overpaying for an apartment that had been advertised as being "newly renovated;" however, these "renovations" included walls that were essentially made of plywood and did not insulate the inside and fake hardwood flooring. While I passed this off as just being a danger of looking at housing near campus, I realized that they were doing more than most other leasing agencies would by screwing me over with my security deposit. They have accused me of damaging the walls, which I did not do, and will not give me back my deposit even though I have explained my situation. They will keep you hanging and finally got back to me almost 2 months after I have already moved out. Just like so many of the large leasing agencies on OSU campus, these guys will screw you over. read more

Always helpful. And I've been in my unit for almost two years, they keep the units taken care of .

Fantastic team. They've been responsive and helpful. A splendid experience.

I would highly recommend finding a different company to rent from if you can. I stayed in the same place for two years and they jacked my rent by $80/month from one year to the next, which I could understand if it was in any way a decent house. The property is kept in terrible condition. The maintenance guy is alright and responds quickly, though only on weekdays, but the contractors they hire are absolutely terrible and peak doesn't correct their errors. We had the ceiling literally fall off. Twice. The paint continually chipped and peeled. Several walls had massive cracks going through them, only one if which was fixed in the two years oddly enough but never repainted. We also had our gas shut off, including oven, heat, and hot water shut off 2-3 times both years in the middle of winter. Every time both peak and Columbia had reasons they couldn't fix it for several days, so that was fun. The floors were all hardwood which was probably really nice in the 60s when it was installed but now just puts splinters in your feet. The place was just super old and also hadn't been rewired in decades. Bedrooms had one outlet with two plugs and the breakers tripped fairly often. Especially in the kitchen, but good luck figuring out their spaghetti wiring. The basement, which was so dusty and dirty you had to wear shoes in, had coin operated laundry machines, which, really? We got our own almost new machines that ran great. We didn't really want to bring them back out of the basement so we agreed to sell them to the next tenants, which the landlord was well aware of. But instead they threw them out and charged us a trash removal fee from our deposit. They also charges us for their terrible walls and paint and to paint over a "block o" mural that predated us which again, the next tenants said they wanted. I guess the one star is cause they did cut the grass every couple weeks, so kudos for that. There are some companies just around here to take advantage of college students and Peak Property Group is one of them. read more

We love the new renovated flooring and kitchen. Maintenance is always super timely. My mom won't speak to me since I moved out. Lots of cabinet space. read more

It was there when we moved in???? Also, we were told numerous times that our lot had spots for 4 cars, and when maintenance came and told us we were "parking wrong" they said that we should only park 3 cars in the lot (even though we don't park on the hole at all). That's why my roommate called after, to ask how many cars we were to park in the lot. Your office told us to park 4 cars in the lot like we had been. Even if we were "parking wrong" the hole was there when we moved in. Also this past Saturday I called emergency maintenance to fix our toilet and they said you wouldn't fix it until Monday because we had another working toilet in the house. Then my roommate called to make sure you were coming on Monday and emergency maintenance just never wrote down anything and if she hadn't called, you wouldn't have come at all. You're an awful company and if I had realized this in the 2 months I was living here before I had to resign the lease I wouldn't have. Honestly what is $42.63 to you guys? You were really threatening us with legal action over that? You make almost $30k off of us every year, and we are one of many properties you rent out to college students with loans read more

They don't give you your security deposit back on time, they have no regard for the Ohio State Revised Code, and will up charge you and make up charges for "damage" you didn't do. Not to mention they are impossible to get a hold of, never answer the phone, and takes days to answer maintenance request. Also, the conditions of the place for move in are appalling, and they will continuously charge each residents for things at move out, and not fix them. Don't rent from them. read more

Peak Property group is a JOKE! Upon moving into my apartment I discovered roaches, and when I informed them... they sent a maintenance guy with Combat, but when the caucasian woman who recently moved in informed them of roaches, they sent an exterminator! In addition, the property is extremely run down. They simply made the place look presentable to rent, but failed to fix the actual issues. The doors are painted over, the furnance never works, the tile surrounding the shower continues to come off, 1 of the 2 washers are down... I pay extremely too much in water for me to have to pay to wash my clothes and it takes almost 3 hours to dry 1 load. Recently I informed the office on 2 occasions that I would be paying my water bill on the 10th (it's originally due on the 1st) because it was $126 and only my son and I live here. They told me that I would be fine to pay it late and I would not be charged, but they still charged me a $50 late fee! I am a single mother and a fulltime student, I cannot afford to be lied to. I am extremely disappointed, and I am not looking forward to the bs they are going to pull upon moving out! read more

Locations are pretty good. Requests on maintenance usually takes longer than need be. Some of the fixes have gone back to the way they were. Overall, good college house property group read more

The homes they rent out to people are in horrible condition. The staff is useless. Need something fixed? Better do it yourself because you'll never hear from Peak Property Group until they come looking for their money. read more

This company does not diligently handle the application process. I applied once and was asked to re-apply all over again because of an unexplained processing error. After applying again and receiving no correspondence for a number of days, I had to call the office to ask and both staff whom I spoke with on the phone were rude to me. One argued with me that I'd been sent an e-mail that I never received ("Well, it's been forwarded to me, I'm looking at it.") regarding the outcome of my application. I was approved and decided not to rent from this company and my best advice is for no one to rent from them. read more

Slow to respond to maintance requests that are urgent. We have an animal living in our ceiling and we called their emergency line when it dug a hole through our ceiling but it is not considered an emergency until the animal actually enters the house they say. We called Friday and had to call again the next week because no one had came and it was Wednesday. They came Wednesday and looked at it and left, and they have still not fixed it and there is now another hole in our ceiling. We called again but they say they can't get to it till the next business day. If the animal is defecating in our ceiling we could be breathing it all in yet they don't seem to care. Also at the beginning of our lease they took 3 weeks to fix a garbage disposal that caused us to get ants, and they did nothing to help us get rid of them either. Also there are many times we have called their office without an answer during their business hours. read more

NO Help from staff. I am relocating from out of state. the pictures online do NOT match what they will try to give you. there was a hole in the floor. they tried to brush over it "well, we wont charge you for that" - i inquired what they do about pests - because i read online reviews. I was given a response "obviously if your apartment is infested upon move in you wont be charged but we will charge you after 6 months" - pests travel through walls I do not want to be responsible for another tenants cleanliness. When i brought my concerns to the manager i was told "there are 7 people touring today, the apartments are first come first serve". I wouldn't have applied and paid my $70.00 to a place that doesn't have a plan for pest control, holes in the floors, inaccurate photos online and when you inquire or need something secure you receive flippant responses. They dont respond back to you unless you call them mult times, is this how you treat your tenants? There are lots of places listed online, i recommend checking elsewhere! read more

I would not recommend renting through peak property. The leasing manager is very untrustworthy. When we first moved in, our toilet was broken (we only had one) and would not stop running water. It took two weeks to get this fixed, making our water bill 200$. When we tried to fight the water bill, leasing manager told us that "we should have turned off our water and lived without it" and that she had done that before in her life. We had maintenance for a window screen, they didn't fix it, and then sent us an invoice for 50$. When I sent proof that it wasn't fixed and asked what costed 50$, she tried to cover for herself saying it was an "accidental invoice". How does one send an accidental invoice? I'm not too sure. When we had the option to renew, they sent us a "special rate for next years rent". We didn't renew, and the rent they offered us was HIGHER than what they put it on the market for. Lastly, they are trying to charge us 800$ for a "dented fridge" that isn't dented, and has not been replaced. I highly recommend looking at other leasing companies just to simply avoid the antics of the leasing manager. read more

This is my third year renting from them and I definitely regret it, but it was easier than moving. Anyways the maintenance requests are sometimes responded to quickly, but are rarely ever actually FIXED. Multiple times they have either attached an ADDITIONAL CHARGE to fix something or came out to "take a look" and then never actually fixed the problem. The office manager I usually interact with is terrible - disorganized and rude and just has an attitude. When we moved in the tenants before us had ferrets that urinated all over the house and we were told they would not change the carpets (I'm not sure if you've ever smelled ferret/rodent urine, but it's absolutely disgusting!)... we had to argue with them for days and then move all our furniture out for them to change the carpets when they finally agreed. The building was recently redone, but I'm convinced there is mold within the walls of the old building because you wake up feeling as if you constantly have allergies. They are definitely just in it for the money and if you live near campus are willing to rob college students. I would advise looking elsewhere. read more