Upon moving in there were still items belonging to the previous tenant. Cabinets were broken while…read moreI was moving in as well. Paint on the walls were already chipped. The paint was never fixed and the cabinets were fixed after months and several work orders. I put in several work orders to have the toilet paper rod be installed instead of on the ground where I found it when I moved in and it was installed months later and crookedly. The same situation goes for the towel rod. The mirror had rust stains all over it and was mounted to the wall so it was impossible for me to clean. The shower drain was so slowly that every shower quickly turned into a bath. The airflow was horrible, so there is no point in getting a one bedroom if you cannot even close the door to the bedroom without experiencing extreme temperature differences. The shuttle would randomly be cancelled often. The hallway smelled like something new every day and somehow it was never good--appalling. I vacuumed for hours after moving in and still picked up pet hair for months to come--I never had an animal in the apartment. The laundry room was disgusting and flooded often. People complain of stolen packages often. There are car break-ins in the neighborhood often. The pool is closed for over 75% of the year. To add insult to injury, there was no dishwasher either. After overpaying about $1200 a month in just rent, there are added monthly fees of about $100+ monthly. I would advise to NOBODY to ever live here. I wish I could give 0 stars. Horrible.

I came to the RLC to tour with UV and the tour went great. I was also treated very nice by a front…read moredesk person Tianna. she asked if I needed anything and kept me updated as I waited to be serviced.

One of the best experiences I ever had. The sales person Andrew was great in explaining the…read moreprocess. The installers were impeccable. Perfect job. Recommend so highly. There turf product is better than the competition by far. Maybe spend a little more but, but well worth the investment.

Working with Jeff was awesome - he took time to understand our issues and asked lots of questions…read moreabout how we wanted to use the space before making a recommendation on what we should do. He thoroughly explained the process and what we should expect. The installers were courteous, quick and left the space cleaner than they found it. We are in a condo and have a large deck with an additional 11X11 fenced in space for our 3 dogs. We were unsuccessful with grass seed and sod and this last snow left us with a solid mud pit. Thanks to Jeff and team we now have a perfect space for the dogs to play - and no more muddy paws!!! We couldn't be happier!

This is the worst leasing company you could possibly rent from in the Columbus Metropolitan area…read more The problems are constant, and the response level from management is absolutely the highest level of immature, asinine behavior. Unless you want to go through a whole year of Torment and absolutely no respect from your leasing company, then don't sign with North steppe. I've been hung up on when trying to get a response for gas, leaks, and constant maintenance problems. They've towed my truck when I pay for parking here and when I told them it was my truck they did nothing about it. Absolutely worst level of customer service you could possibly think of. Companies like this just make people's lives worse and I cannot wait to sign with somebody else, literally I'd rather have anyone else than Northe Steppe. Do you self a favor, find somewhere else.

This management company does not prioritize their tenants' or employees' safety by failing to…read moreprovide education about tenants' rights (24 hour notice before entering apartment) to their employees. In a stand your ground state, this could literally result in death or injury because of their negligence. This is an indicator of a management company that has NO REGARD for any of the people in their care.

Excellent in every way: price, performance, communication! 5-Star rating! Scheduling was easy via…read moreKimberlee, & Gabriel did a great job on the carpets.

Had them out a couple of weeks ago to clean carpets. Very happy with the results. Technician was…read moreprofessional and did a great job. Carpets dried very quickly. Would highly recommend them and will definitely use them again.

Fixed my AC and saved me hundreds of dollars compared to a big HVAC company. He definitely knows…read morewhat he's doing and explained everything he was doing so I understood.

From the owner: A-1 can fix and/or replace anything and everything that could break or go bad in your home. A-1…read morehas experience in all housing types such as multifamily housing, student housing, single family housing, duplexes, and commercial buildings used as housing facilities. Call/Text now so you can get in on the A-1 Handyman and see how he can turn your headache of a problem into a stressless relief.

They did an excellent job. I had four rugs, two of them were nice oriental rugs. Everything looks…read moreso much brighter. They even picked them up and delivered them.

I'm a Realtor - it is important to me that companies I recommend do a great job. Recently I needed…read morethe carpets in a home done quickly - we were within three days of closing. I called the "big" companies and was told they were two weeks out. The best they could do is put me on a waiting list. Martins had a human answer the phone (YAY!) and immediately got me on their schedule. They called me when they were on their way to the property. Ricky and Zac were on time, professional, covered their shoes upon entry. Listened to what the needs were and did a professional thorough job. Thank you! Martin Carpet and Rug Cleaning are in my phone and a ready referral for my colleagues.

When my wife and I bought a new home, we wanted the inside painted before moving in. I read about…read moreHaas Painting online and decided to request a quote. Josh was quick to respond, gave us a few estimates based on various options we were thinking about, and then got us scheduled promptly. The painters did a great job and were finished pretty quickly. There was one small mistake in the color of one wall, but they corrected that with no problem. The timing and price were reasonable, and I'd happily hire them again if we have more painting projects.

Great price and great paint crew. High quality at a good price. Whole has interior has held up…read morewell. Highly recommend!

Changing from two to one stars because this update finally occurred and everything was fixed. I…read morestill have a sour taste in my mouth because it took so long, but it *was* done, and it was done satisfactory. Also, other small maintenance requests are always fixed promptly, but this huge issue was just so slow and it seemed like they didn't care.

absolute worst rental company to exist. NO ISSUES WERE EVER RESOLVED IN A TIMELY MANNER. Me and…read moremy partner were left with no air conditioning for over a month in the middle of summer. maintenance Crew would show up to our building with less than 12 hours notice and leave our yard a complete mess with empty chip bags and soda cups and leave our gate wide open when they were done. It takes WEEKS to even get a hold of them. I wouldn't recommend my worst enemy to rent from this company. Absolutely no professional standards are held with this company. -1000/10. Way overpriced for a literal 1 bedroom apartment, absolutely not worth the money spent in any way shape or form.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.