The worst dentist practice ever!
I went to Pearl Dental for an Air Abrasion Clean and Teeth Hygiene Examination. However, I left the surgery with a sore in my mouth, swollen glands and a blocked ear! When they used the suction tool to remove the saliva, the tool sucked underneath my tongue, and it started bleeding. I raised my hand for them to stop, but they hadn't noticed the blood - the suction tool was full of it. They tried to remove the blood with gauze, but they hurt my tongue in the process.
When I arrived home, I saw that they had refunded my money. They told me that they would ring to check that I was okay after the ordeal; however, I never heard from them. Three weeks later, I still have a large ulcer under my tongue and smaller sores on my gums. I want to warn future customers about the lack of professionalism of this dental practice. They are using outdated dental instruments, and the level of professionalism and customer service was deplorable, both from dental staff and receptionists. read more