I hadn't washed my vehicle for almost 1/2 yr and it desperately needed a detail. Booked a spa & detail with Pearls and they really knocked it put of the park. My 2014 BMW suddenly looked new again. Super clean & shiny! Hard to do with solid black paint, but somehow they managed it. They cleaned & polished every nook & cranny, inside & out. Even the filthy tar & brake dust covered rims came out sparkly. They were so thorough that even my rubber mats were cleaned & polished to a shine. They looked awesome but were a little slippery. But this is a minor issue, and next time, I'll let them know not to make them too slippery. And, yep there will be a next time, as despite the seemingly high price, the amount of attention to detail is second to none. After all, if you want this amount of time spent of your vehicle, you need to pay for it. My tip for this place is to bring your car in towards the beginning of the month as otherwise they can get super busy due to work from local dealerships. read more

I decided to have a 2016 Jetta detailed, which I've never done before although, with no garage space or time and it was cold, I decided to have Pearl detail the car inside and out, including the engine bay, total price of $460.00. A quick glance when you pick up your car, the work looks good although when you take a closer look at the work is actually very poor and definitely not worth $460 See pictures read more

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They do a solid job. They seem to have moved to a new location. My car comes out looking almost new. The prices are a bit on the high side.

They've been servicing our black BMW 5 series for the last 4 years now. We do an annual cut polish and interior detail. The owner is always willing to answer any questions, and he is honest about the products he uses. He doesn't try to push any unnecessary services. It's a respectable business, and they always keep our car looking new. It always has the swirls and color imperfections removed. read more

Pearls Auto Spa - Black paint after cut polish and carnauba wax. It was its mirror shine back and swirls removed - Auto Repair Near Me - Vancouver, British Columbia

My car looks brand new! They got the ugly black marks out of my side mirror and bumper and the wheels look great! The interior is shiny and the leather seats and the rubber floor and cargo mats look like new. Best way to communicate is by text. I dropped off the car at 9 am and picked up at 5 pm for a Full Auto Spa Detail. Not sure if I should let my 3 year old grandson back in the car... :) read more

I went to Pearl Auto Spa hoping with my recently purchased 1992 BMW E30 convertible. The car probably hasn't been detailed in 10 years, so I was willing to pay a decent amount for a deep clean. (average detail in my experience is about +$100). When I got there he had a lot of high end cars in the garage (Lamborghini's, Porsche's etc so I made a visual assumption that they would be detailed oriented) I spoke to Mike and after going over the car together and asking him to focus on particular areas (engine bay [specifically the front of the engine block], mold on the soft top, weather stripping seals, drivers side glass, interior vinyl and a basic exterior wash) he said it would run me about $350. I specifically asked him to steam the engine because it's an older car and I need to identify any leaks in the future and the fact that the electrical components may be brittle. Once I left Mike called me to tell me that the mold on the soft top wasn't coming off after going over it three times with his machine - we left it at that assuming all else was taken care of. Mike dropped off the car upon completion (+1), overall the car was in much better shape then when I brought it to him, but his crew missed some spots that I was hoping a more expensive detail would capture: The top of the rear bench had been missed entirely, the front of the engine and hinges were still full of grease even though I removed the fan shroud for easy access, under the trunk mat had not been cleaned let alone vacuumed, tree sap on the driver window was still there, and the silver BMW lettering on the spark-plug cover on the engine had come off (this was a brand new $30 piece from Brian Jessel BMW). He invited me back in to have a look. Initially he was helpful, but became increasingly dismissive. They were able to tend to cleaning the rear bench with a Magic Eraser and vacuuming the trunk. He also took a very high PSI pressure washer and an engine degreaser to the engine for very minimal improvement (although Initially I specifically asked for engine steam - that didn't happen) and the remainder of the silver BMW lettering came off. I asked him if there is anything he could do about the grease and he told me what I was asking for was "toothbrush work". The engine and trunk were still dirty and he told me that the brown dots on my glass were window chips (although when I dropped it off Mike told me it was tree sap). He did compensated me $30 cash for the new BMW spark plug plastic cover, and became evasive. I like to give credit where it's due: The carpets were cleaned well, and rubber seals/weather stripping were restored and the plastics had been well polished - however I will not be returning. I left with a sour taste in my mouth and I felt that overall it wasn't good value, and that any average shop could have taken a pressure washer and a Mr. Clean Magic Eraser to a car. I think the shop is better suited for newer cars that don't require a lot of attention to detail. read more

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My wife took our car here to be cleaned since it had some "wet dog" smell from being left overnight in the rain with the windows open. The wash was fairly expensive ($400) but my car no longer smelled like wet dog. It was replaced with some sort of revolting fruit smell. My wife liked it. I found it more pleasant than the wet dog smell so, win I guess? A couple of weeks later I checked the seat back pocket and found old food, garbage, shit my kids left in it, string, etc. Obviously $400 doesn't ensure the car is completely cleaned. Very disappointed. I've found other places that charge half as much and check all the books and crannies. God knows what other regions of the car haven't been cleaned that I haven't checked yet. I don't drive much, but I was really hoping that the size of the bill equated to the quality of the job. Not true here. read more

Ground in leaves, rugby mud, spilled coffee, spilled everything else, hair (extra eeww), stains....all gone! I never believed my Subaru could look new again! Very professional owner who explained in detail what to expect and what I would be paying. They are very busy, so don't be in a rush, and be prepared to tip. I paid $168 for my car to look very good to this OCD nitpicky owner. The only problem is that my car has a sexy man scent (the shampoo?), so my husband thinks I am having an affair. read more

I brought in my lovingly maintained 18 year old bmw which was a bit bruised by the years and needed some care after this summer's logging roads and last winter's skiing adventures. Mike walked around my car with me and reviewed with me what needed to be done inside and outside of the car. He provided an estimate for budget and time. When I showed up at the appointed time later in the week to pick up the car, I was delighted by his team's great work. The scratches on my car were gone, the paint touch-ups matched perfectly, the cloth interior was like new, and my car looks absolutely great !! I am very very happy with the work that was done, and will not hesitate to recommend Pearls Auto Spa to my friends. read more

These guys did an AWESOME job on my car. It had some pretty major scratches to the clear-coat (from taking it to the dealer for service they "washed" it for me and mucked up the paint). The guys at Pearls walked me through what they were going to do and exactly what areas would be 100% and which were possibly not going to come out. I left feeling confident that they knew what they were doing. I wasn't wrong, when I picked up my car I was more than satisfied, they had even done a vacuum and dusted the interior for me (the dealer had taken it to a body shop to fix it that left the paint WORSE and the inside coated in dust). Even though I had just taken it in to have the exterior fixed. Above and beyond service! I know that a lot of people would take stars off for their seemingly high prices, but I can't do that. These guys are SPECIALISTS and if you want it done right and with care and attention to detail, you have to pay for it. In short, they saved me(or in this case the dealership) the almost $1200 for a new clear-coat. Worth every penny! I would also recommend them to anyone wanting to sell their vehicle, they'll make it look like a million bucks! You may not even want to sell it after you see how good your car looks. This is the first time in AGES that I've left ANY type of establishment and felt like I had actually been SERVED. Thank you guys! All businesses could take a page out of your book! read more

Amazing service. Mike treats you like family. Very professional and well run auto detailing

I chose a cut polish detail to clean up a used truck I just bought that had a number of scratches and scuffs. It came out looking like a brand new vehicle! Most of the scratches are gone or are barely noticeable and I couldn't be happier with the results. Their customer service is outstanding and they always take the time to explain the service you buy in detail. I've never spent this much on a detail before, but you get what you pay for and I knew it would be worth it. There's a reason why all the high end car dealerships have their vehicles detailed here. Highly recommended. read more

Clarify what package you are getting before you leave. Wanted the low end car package and ended up paying 460.00 to pick up my car. When they ask "Do you want it detailed" be sure to say which package you want! read more

Worst experience dealing with a business in Vancouver. Staff were rude, did not do a job worth the price on my car, and were more concerned with their rock band practice than with dealing with my concerns. read more

Brought my wife's 1990 Porsche 911 in for a $425 detail package. I had some concerns about a mark on to drivers side rear bumper. They suggested we have it cut out. I agreed. When we picked up the car you could still see the mark/scratch and I asked them to re do it. They refused saying the paint is too thin no clear coat and they had to cut the car lightly and they could not get it out . They didn't even try. The trim around the passenger door metal trim had the paint ripped off from the tape they used when they plucked the tape off. The leather didn't even look like it was done so they re-did the leather. The drive park and one two three on the shifter was rubbed off. We got home and noticed the carrera 2 letters on the back were taped over and they took the tape off and didn't bother to wax around the letters. They didn't touch it. All you could see is an outline of the tape around the letters ( lazy) . My wife took it back to get the mark out and wax around the letters in the back. They said they can't fix the mark without even trying and the letters on the back we will spray quickly with a rubber compound. My wife said she wanted it waxed around the letters and they refused. I have gotten a better job from a quick wash and wax for $99 dollars. This place has no customer service. I have paint damage around the trim from the tape and they rubbed the letters and numbers around my shifter. The carpet did't even look like it was shampoo'd. I will never bring any of my cars to this joke of an auto spa again. read more