Sooo professional !!!…read more I can't say enough about the treatment my car and I both received from KP Auto Body. Right from the very kind receptionist to the owner and Luis. They arranged the rental car and even an extension as I was out of town a few days and couldn't pick it up at the appointed time. When I arrived to pick up my vehicle I was greeted by Luis who took me into their shop and went over step by step exactly what was done. They took all my stress away from getting my vehicle assessed, repaired and handed back to me like a super shiny brand new vehicle....it was amazing.... really!! If you want a no worry experience getting your car repaired after a collision these gentlemen at KP,s Auto Body Shop are the ones to do it. I really have to say my treatment felt like I was dealing with a company that treated myself and my vehicle as if it was their very own! Thank you guys for a 10 Star job.

Whenever I get into one of those unfortunate car accidents, the first place I think of when having…read moremy dings and dents repaired is K P. They are an "ICBC Accredited" shop, so any minor accident that was not your fault, and was no hit and run, you complained of no bodily injury, and ICBC has waved the deductible on you, most likely you will not even have to go to the claim centres, as when you tell them on the phone, you can just go here. A big shop, where the entrance for a car is on the back alley, which is really close to Brittania Secondary. Any body work that needs to be done, they do a great job in restoring your car back to what it should be looking like. The workers are helpful in explaining what they did after you pick up your car, are very thorough from front to back. The guy who runs the shop (Kevin) is very friendly, and over the years of coming here, he knows who I am, and all his clientele, and not treating you just as another number going through his shop. They have courtesy cars here, that are a bit older, but they have them, but what really sets this shop apart from the rest is the service, attitude, and care that take on working on your car. They are very honest as well!

You have to admit, having your car be in an accident can be traumatic! Hung and his team were top…read morenotch in calming me down and worked tirelessly to get me back on the road as soon as possible. The entire staff is friendly and professional! It's a family owned and operated business that have been around for decades and you can see that they truly care about their clients. I would endorse this business to anyone!

Our (brand new) car somehow got hit 3 times (none our fault) this past December and there is no one…read moreI would trust to do the job better. Thanks Hung and team for always exceeding expectations, all the best in 2022! - Update, we got another nick and yer again Hung and his team delivered impeccable service. Thanks so much!

Came here to get some suspension work done, on the recommendation of a friend…read more Parking is available in front of the building, but this can fill up. The owner/manager Danny (super chill and easy going guy) took care of me from the beginning. Usually I'm a bit edgy about trusting shops (including dealerships) as they've messed things up in my car before, but Danny was open when I mentioned the model-specific quirks for repairing my suspension. The other guys in the shop are easy going and friendly as well. I was able to guide them through the repair as the critical "quirky" parts of the procedures came up, and they were receptive. Very special mention for this, as most shops often have the "I know more than you do" attitude, followed by the "oh, I didn't know this repair for your car is different from other models, think I broke something" garbage. The entire shop is quite easy going, and there are cars going into and out of this place all the time. As a result, the work may take a bit longer, as the crew are switching back and forth between vehicles. But they have a nice lounge with Netflix, which kept me entertained. I also saw them offer other customers a lift to somewhere nearby such as Metropolis so they wouldn't be stuck at the shop for a few hours. During my repair, Danny even pointed out some failed components I didn't even know had broken. A quick call to the dealer to order parts, and I was back the next day. This repair took a while, but the shop was busy that day and I knew they were squeezing me in as a courtesy. No complaints. When the alignment was slightly off (common if the suspension isn't fully settled) after I picked up the car, Danny took the car right back in, no questions asked. He even took me around for a test drive so he could see the problem for himself. The price for replacing 4 controls arms, inner tie rod, and subsequent 4-wheel alignment(s) came to under $300 - almost too low, to be honest. Let's see the dealer do this work for under $1000. My suspension is now buttery smooth, and this shop has earned itself a loyal customer. Highly recommended.

I've been a regular of Alpha 1 for the past three years and I must say that I am really happy with…read morethe quality of the workmanship. Danny is extremely knowledgeable, trustworthy and friendly. The staff at Alpha 1 is also friendly and helpful. Like somebody else was saying here, I almost regret letting others know about this shop (it is quite busy at certain times) but Danny and his staff deserve full credit for the way they operate their business.

No doubt in my mind that this is one of the best auto shop I have been to in my 50+ years of…read moredriving and car ownership. I ran into this shop initially by accident. It was one of the recommended outfit to install snow tires I bought from the Web. I have since taken my car there for service twice. Once for a leaking tire and once for transmission maintenance. Entrance of this shop is at a back alley of No. Road, and the first impression is not at all impressive. One is likely to witness a wide variety of cars, from current models, to old classics, to one of a kind vehicle, under different stages of repairs as one winds his/her way into the office. It has no shinning floor and parts are scattered around. "Ordered messiness" might be an appropriate way to describe the shop. It sort of reminds me of the cluttered desk of one of the smartest professor I had at Stanford. But under this deceiving appearance, the shop is run by a crew of true professionals with good discipline, great service and unbeatable prices. It costed me $50 to repair a nail in my tire. A transmission service with full fluid change was $160, PARTS AND LABOUR included! It would have costed me more just to have the car examined at the dealership. On top of that, it opens until 9 pm! Which garage does that nowadays! I am a professional engineer with more than 30+ years of project experiences in aerospace. I have also been a car guys with five cars who still owns his first car (1971 Mustang) and changes his own oils. I know professionalism when I see it. It is definitely not easy for me to be impressed by an auto shop. --- I AM IMPRESSED BY CAR BOY. HIGHLY RECOMMENDED. ---

Came in because of something vibrating. I ​just had 2 new tires replaced somewhere else, because of…read morea flat so I didn't think anything should be wrong this soon. They figured it out right away and fixed in in 2 hours. Replacing the Tie rod end, and align. Even rotating the tires for me. This was potentially very a dangerous issue and I drove away feeling safe. Great service!!! 100% recommend

On May 15, 2015, I brought my vehicle to Performance One for an oil change. The oil change was done…read moreincorrectly, which required the car to be towed to the dealership to correct. The dealership diagnosed the vehicle and determined that the issue was caused by over filling engine oil. They also found engine oil on the engine air filter housing, MAF sensor, throttle body, cylinder heads and exhaust. The dealership did not find any pre-existing damage to the vehicle, I paid for the dealership diagnostic examination, repair service and clean up out of my pocket. Performance One denied any wrongdoing, and refused to reimburse me for the monies paid to correct their damage. I had to file a complaint to BC Small Claims Court, wherein the court ruled against Performance One, awarding me with the repair invoice amount, search fees and court fees. The judge also noted that AWG Performance One has wasted my time, their time, and the court time. Making a mistake is one thing, but when a mistake is made by a business, one would expect they would own up to it and not need customers to take them to Court. Wanting to bring your beloved vehicle to Performance One? Think again!

So, here's the story. I know a little but not a lot about cars. I do know when you hear a bad…read morenoise, something is wrong. Not withstanding the "comments" from various male friends, I knew the clutch on my 10 year old Nissan Sentra needed to be done. I've had my fair share of distrust over the years of mechanics and repair shops. Most of them seemed like rip off artists to me...speaking down to me as if they were trying to impart knowledge that was way over my head. It always felt like they really just wanted my money. Enter Performance One: I've been coming to Performance One for the last year and a bit for oil changes and such minor things. In that time, I've had some good conversations with the manager, service advisor and both mechanics. Even for a simple oil change, if I had questions, they gave me answers. That makes me feel good. So earlier this week when I went in for my regular oil change and the mechanic said "Your clutch has to be done right away. I'm not kidding. Don't put this off any longer or the transmission could be damaged and then you're really in trouble." It was a no-brainer to get them to do it. I'm not going to kid you, a clutch job is expensive. And I admit, out of curiosity, I called around anyway to get some other quotes...and friends shared their stories of how much they paid over the years for the same kind of work. I found the quote from Performance One to be very reasonable (the quote from my Nissan dealership was outrageous!) The service manager gave me some options to choose from and explained the pro and cons of those options. The mechanic popped his head in and gave his two cents as well. Again, giving me the information helped me feel that I am part of the process and I know what's going on. I took my car in first thing Friday morning and it was done late that afternoon...spending the day in their upstairs lounge as the work went on. AND HOLY CRAP. The clutch they put in is FRICKEN AWESOME. I am so happy! I'm not fighting to get it into 2nd or reverse anymore. I was actually good with paying this bill because I think driving will be a pleasure again. Thanks guys, you've got my business and I'll wholeheartedly recommend you guys any time.

I needed to have my car repaired following a minor auto accident. I brought the car in for a quote…read moreand when I booked to have it repaired, they were very accommodating with my work schedule since I work out of town. They offered a loaner vehicle which was very helpful. I dropped my car off on Monday morning and picked up the loaner vehicle. They texted me every day to give me an update on the progress of the repair (very nice and assuring). The best part was that it was finished a day early - amazing. I picked up my car and it was just washed and very clean. You would never know there was damage from the accident. I was very impressed with the experience from beginning to end and would highly recommend this shop to everyone. They are rock stars!

*I hate to say that I have needed to go in to Elite a few times recently :( (not all my fault!!)…read more*On all 3 visits they have been AMAZING. *Staff are incredibly polite, attentive and spent the time I needed in explaining exactly what to expect. *I received a follow up voicemail at the end of the first week telling me when to expect the repairs to be finished. It was great to know what was going on! *We originally were told that we would receive a 'Paint Pen" so that we could touch up some other scrapes (not having anything to do with the claim). When I picked up the truck I found out that they had actually done the touch ups themselves at no extra cost!!! *The truck was washed beautifully on the outside and detailed nicely on the inside. *The transition from my vehicle to a rental vehicle was seamless. Hope I don't need to use them again soon but would be thrilled to recommend them anytime!! Well done Elite!! Dee

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

They dented and scratched my car. When I pointed it out, I asked why they didn't tell me. Without…read morelooking at my car, they denied it. I asked for accountability, not for a refund or additional services, just acknowledgment that they made a mistake and that they should have told me. They told me they'd review the security cameras and get back to me. They never did. No one picked up when I called and texted. I came here because of the high reviews, so thought to warn others of my experience with my car wash.

These people are truly unhinged. The owner himself called to yell at me and make childish personal…read moreinsults when I complained that I have been waiting over a week to get their quote while they hold on to a part of my car.

In order to have the car repainted, they told me I would need to pay the full $7,000 up front so I…read moredid. I dropped the car off in December 2018 and they said it would take 3-4 weeks to have the job completed. I got the car back in March 2018 with missing plastic pieces, damage to the trim, and entire panels painted the wrong colour - they outsourced some of the panels to another body shop. 20km were added to the odometer and garbage left in my car. I had to go back 3 times to get everything in "decent" condition - but there are several dust specs on the paint. Ricky started yelling and swearing at me saying he didn't damage the car until I went back with pictures as proof. I was preparing a case to the Better Business Bureau if they didn't repair their damage. Job Started in Dec 2018, and still to this day they haven't returned the original hood which they said they would (Jan 2020). I wouldn't recommend this place. Price: B Quality: C- Professionalism: F- Overall Time: F- Ricky and his partners talk a big talk when they sell, but don't deliver.